This document provides information about a 24/7 IT service company. It originally focused on providing IT and support services to financial markets in Australia and New Zealand, but has since expanded to serve small and medium enterprises locally and globally. The company has over 30 years of combined experience across its team of service desk operators, engineers, project managers and management staff. It provides services across Australia, New Zealand, Singapore, Malaysia, Hong Kong and Japan to clients such as financial institutions, stock exchanges, telecommunications companies, and small/medium businesses.