Max Weber developed the theory of bureaucracy, which he believed was the most efficient form of organization. According to Weber, a bureaucracy has a clear line of authority and strict rules and regulations. It is characterized by job specialization, a formal authority hierarchy, selection based on technical qualifications, uniform rules and regulations, impersonal treatment of employees, and career-oriented promotions. However, bureaucracies are also criticized for being too rigid, rule-bound, and inefficient due to delays and excessive paperwork.

1. Bureaucratic Theory
BY
Max Weber

2. Introduction
Max Weber’s Bureaucratic Theory
Bureaucratic Theory was developed by a German
Sociologist and political economist Max
Weber(1864-1920).
According to him, bureaucracy is the most efficient
form of organization. The organization has a well-
defined line of authority. It has clear rules and
regulations which are strictly followed.

3. Bureaucracy
Bureaucracy refers to a specialized system and process of
maintaining uniformity or authority within an organization.
Bureaucratic processes are most common in
Large organizations Government

4. Principles of Bureaucratic theory
Job specialization
Authority hierarchy
Formal selections
Formal rules and regulations
Impersonality
• career orientation

5. Job specialization
Jobs are divided into simple, routine and fixed category based on
competence and functional specialization.

6. Authority Hierarchy
• Officers are organized in hierarchy in which higher officer
controls lower position holders i.e. superior controls
subordinates and their performance of subordinates and lower
staff could be controlled.

7. Formal selection
• All organizational members are to be selected on the basis of
technical qualifications and competence demonstrated by
training, education or formal examination.

8. Formal rules and Regulations
• To ensure uniformity and to regulate actions of employees,
managers must depend heavily upon formal organizational
rules and regulations. Thus, rules of law lead to
impersonality in interpersonal relations.

9. Impersonality
• Rules and controls are applied uniformly, avoiding
involvement with personalities and preferences of employees.
Biasness and favoritism are not preferred.

10. Career orientation
• Career building opportunity is offered. Promotions and salary
hikes are strictly based on technical competence. They work
for a fixed salaries and pursue their career within the
organization.

11. Criticism of Bureaucratic Organization
Bureaucratic organization is criticized because of the following
reasons :-
• Bureaucratic organization is a very rigid type of organization.
It does not give importance to human relations. It is suitable
for government organizations. It is also suitable for
organizations where change is very slow.
• Too much emphasis on rules and regulations. The rules and
regulations are rigid and inflexible.

12. • There will be unnecessary delay in decision-making due to
formalities and rules.
• Bureaucracy involves a lot of paper work. This results in lot
of wastage of time, effort and money.

13. ANY QUESTION????