1. Winning once is only considered as
lottery,
WINNING CONSISTENTLY is the real
victory

3. SUCCESS IS A PROCESS NOT A DESTINATION

4.  Greeting/rapport
 Needs analysis
 Product Presentation
 Trial close
 Handling Objections
 Closing the sale
 Follow up
 Referrals

5.  Smile
 Greet//wish
Good morning-Afternoon-Evening
How are you?
Happy new year
 Introduce yourself
I am ………from Ford

6.  Ask the right Questions
 Use the FORM Tool
#Family
#Occupation
#Recreation
# Motivation
 Ask yourself
#What I am selling
#Am I talking to the right person
#How can I steer the conversation in the right direction

7. #Values are what is important
#Move towards identifying the Right Values
#Prioritize the Needs
#Ask about their ideas for new product
#Identifying the Decision maker

8.  Use FAB tool to present the product
#Features
#Advantages
#Benefits
 Six step Demo process (Ex-Ford passenger car)
#Infront of the product
#Under the hood
#Passeneger side
#Rear side of the car
#Drivers compartment
#Inside area

9.  Semantics
-The right amount of eye contact
-Posture
 The correct content
-Remember the priorities
-Present the Feature to address the needs
-Be crisp and clear
-State the advantages of the product

10.  Keep Questions short and clear
 Stop and listen
 Maintain an even tone of voice
 Do not use a rising inflection
 Speak with confidence

11.  Presenting the right values at the right time to close
the sale
 Proper value ,Easy sale
 Timing is important
 Value based selling
 Higher value Easier to close the sale

12.  Think about the objection and How to present the
solution(E.g potential customer has mindst about
poor resale value)
 Solutions:
#Write down the objections that has resulted in a
loss of sale
#Group discussion
#Turn an objection into an advantage

13.  Clarity in closure
 Finalize the deal and shake on it
 Congratulate the customer on an excellent choice
#Appreciate the customer for his time
#Thank for him for the business

14.  Very important
#Customer pipeline
#Build rapport
#Build Relationship
 Be proactive
#Meet the customer regularly
#Invite for customer meets
#Bring any upgrades their notice

15.  With in one week of selling the product contact
the customer for follow- up call
 Ask the level of customer satisfaction has
 Ask the feedback about the product and services
 Again congratulate on their choice

16.  The importance of Follow-up
#Referrals
#Understanding the customer
#Learning and correcting the mistakes you made
 Sales kit
# Have a complete sales kit and know the
updating news of your industry

17.  We win
#When you try hard and follow a system which
helps us win, then remember that system and
keep using it
 We learn how to win
#When you try hard and fail, then remember what
you did wrong ,acknowledge your mistake and
move forward by
NOT DOING IT EVER AGAIN

18. PEOPLE
REMEMBER
ONLY
CONSISTENT
WINNERS