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Handling Disaster and
Overcoming Adversity
Mayor Randy Holland, Mayflower
Handling Disaster
It can happen to you.
You need to know how to cope
and what to do.
The First Hours
• It is totally dark.
• There are no phones.
• It is unclear what has just
happened.
The First Hours
Set up a Command Post
The First Hours
Set up a Command Post
• Designate your Commander.
• Determine your CP Location.
• City Hall or other designated space.
• Set up triage procedure and unit.
• School, or other large facility.
The First Hours
Set up a Command Post
• Set up your Office of Emergency
Management.
• Implement tagging system.
• EMT and First Responders
• Volunteers
The First Hours
Set up a Command Post
• Have printed maps available.
• When first responders report back, you
can mark out problem areas.
The First Hours
Set up Communication
The First Hours
Set up Communication
• The communication you are used to using
may not be working.
The First Hours
Set up Communication
• The communication you are used to using
may not be working.
• Local communication.
• EMS communication.
The First Hours
• Safety First
• Only trained first responders go out.
• Trees and live power lines blocking
roads and access to victims.
• It can be difficult to find and help people.
• Complete darkness with no power.
• Communication difficult or impossible.
• Do what you can until morning light.
The First Hours
First Assessment
The First Hours
First Assessment
• Clear roads.
The First Hours
First Assessment
• Clear roads.
• Utilities
• Turn off electricity, gas, water.
The First Hours
First Assessment
• Clear roads.
• Utilities
• Turn off electricity, gas, water.
• Infrastructure.
• Determine what has been damaged.
The First Hours
Refugees
The First Hours
Refugees
• Persons who have lost their homes:
The First Hours
Refugees
• Persons who have lost their homes:
• May be injured.
The First Hours
Refugees
• Persons who have lost their homes:
• May be injured.
• Need somewhere to go. Often they
will walk toward the light.
The First Hours
Refugees
• Persons who have lost their homes:
• May be injured.
• Need somewhere to go. Often they
will walk toward the light.
• Consider the logistics of getting those
persons to a shelter.
The First Hours
Refugees
• Persons who have lost their homes:
• May be injured.
• Need somewhere to go. Often they
will walk toward the light.
• Consider the logistics of getting those
persons to a shelter.
• School buses were used for transport.
The First Hours
Volunteer Groups
• Team Rubicon 512-
657-5606
• Dream Center 213-
273-7000
• Samaritan’s Purse
828-262-1980
The First Hours
Management of Contacts
• Designate a Coordinator
• Reporters and Media
• Access and interviews
• Politicians
• Photo ops and tours
The First Hours
Management of Contacts
• Gather Agency Contacts
• For example, use a fish bowl for all
the cards you receive, these can be
sorted later.
The First Hours
Challenges
City Operations
Challenges
City Operations
• Conducting daily business
Challenges
City Operations
• Conducting daily business
• Revenue loss
Challenges
City Operations
• Conducting daily business
• Revenue loss
• Rebuilding issues
Challenges
City Operations
• Conducting daily business
• Revenue loss
• Rebuilding issues
• Permits
• Zoning
Challenges
Where Are We Now?
Three Months Later:
• FEMA says this is one of the fastest
cleanup efforts. (800) 621-FEMA
• Faulkner County umbrella.
• Cooperation of 6 surrounding counties.
• 250 trucks per day.
• Air Curtain burners.
Where Are We Now?
Six Months Later:
Where Are We Now?
We are
rebuilding
bigger and
better.
Six Months Later:
Where Are We Now?
We are rebuilding
bigger and better.
Some homes are
almost finished.
Six Months Later:
Where Are We Now?
We convey the
message of
HOPE.
Moving Forward
Priorities
• Revise Emergency Plan
• Use lessons learned
• Re-establish City Operating Funds
• Address Shortfalls in Revenue
• Loss in School Enrollment reduces funding.
Moving Forward
Initiatives:
• Emergency Plan
• Safe Rooms
• Storm Cellars
• Rebate Program
Needs Funding
Moving Forward
Building
Toward
The Future
Town Center
Concepts
Town Center Concepts
LOOKING FROM
SOUTHWEST
Town Center Concepts
SINGLE FAMILY
HOUSING
20 SF Houses
• Small setbacks
• Sidewalks
• Location
Town Center Concepts
ROW HOUSING
40 Row Houses
• Small setbacks
• Density
• Walkable
Town Center Concepts
Retail
• Small Setbacks
• Awnings
• Varying roofline
• Large sidewalks
RETAIL ELEMENT
Town Center Concepts
MIXED USE ELEMENT
Mixed Use
• Office/Retail
• Residential/Retail
• Jobs near homes
• Pedestrian Friendly Town Center Concepts
HIGHWAY COMMERCIAL
• Detailed Design
• Pedestrian plazas
• Limited off-street parking Town Center Concepts
MUNICIPAL BUILDING
New City Building
• Adds character & Identity
• Creates landmark
• Concentrates services
Town Center Concepts
CONCEPTS
Town Center Concepts
Highway 365
CONCEPTS
Handling Disaster and
Overcoming Adversity
Mayor Randy Holland, Mayflower
Special thanks and courtesies:
KARK 4, The Weather Channel, Sky News,
Kelly Thompson, Brad Hicks, Brock Stroman
and the staff of the City of Mayflower.
Produced by Tim Vahsholtz - Quartzlight
Marketing.
Handling Disaster and Overcoming Adversity

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Handling Disaster and Overcoming Adversity