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Supporting Sustainable
  Living in the Home
       January 8th, 2010

       Johnny Rodgers
       Dr. Lyn Bartram
      Dr. Rob Woodbury




                           Human Centered Systems for Sustainable Living
Introduction
 •   Master of Science student at SFU’s School of Interactive Arts &
     Technology

 •   My research aims to make the consumption of residential resources
     evident to individuals through information visualization in order to
     support informed decision-making.

 •   Approaches

     •   Information Visualization

     •   Interaction Design

     •   Distributed/Ubiquitous Computing

     •   Informative Art

                                                             Human Centered Systems for Sustainable Living
First Big Project
 •   North House
     Net-zero solar-powered home that placed 4th overall
     in the Solar Decathlon 2009 in Washington D.C.


 •   ALIS: Adaptive Living Interface System
     Integrated control and feedback system




                                                           Human Centered Systems for Sustainable Living
Publications
 •   Bartram, L., and Velikov, K. North House: Developing Intelligent Building Technology and User
     Interfaces in Energy Independent Domestic Environments. In Proc. of PLEA2009 - 26th
     Conference on Passive and Low Energy Architecture, Quebec City, Canada, 22-24 June 2009.

 •   Bartram, L., Rodgers, J., and Muise, K. Chasing the Negawatt: Visualization for Sustainable
     Living. IEEE Computer Graphics & Applications, Spring 2010.

 •   Rodgers, J., Bartram, L., and Muise, K. ALIS: Designing an interactive ecosystem for sustainable
     living. Submitted to CHI 2010 Work-In-Progress.


Other Papers
 •   Rodgers, J. Motivating residential energy conservation: A literature review of psychological
     and technological factors and techniques. Supervised by Dr. Ellen Balka.

 •   Rodgers, J. Information visualization for grid-tied net-zero energy status awareness.
     Supervised by Dr. Lyn Bartram.


                                                                             Human Centered Systems for Sustainable Living
What’s out there?




                    Human Centered Systems for Sustainable Living
Analytical Monitoring




                        Human Centered Systems for Sustainable Living
Distributed Feedback




                       Human Centered Systems for Sustainable Living
Feedback at point of consumption




                                   Human Centered Systems for Sustainable Living
Informative Art




                  Human Centered Systems for Sustainable Living
What does the research tell us?




                             Human Centered Systems for Sustainable Living
Literature Review




                    Human Centered Systems for Sustainable Living
Decision Science
 • cognitive biases hinder conservation efforts
   •   difficult to make choices that require short and medium term sacrifices for long term benefits

   •   difficulty reacting to risks that are distant in time and space

   •   “single-action bias” leads to small actions that salve our guilt and limit broader behavioural
       change (“never underestimate the human capacity for rationalization”)

 • collective discussion leads to better choices for the environment
   •   elevation of social good over individual benefit

 • ordering of choices matters: show benefits before costs
 • need to frame messages in order to resonate with particular audiences
   •   Christian responsibility to “tend and till the garden”

   •   framing carbon fees as “offsets” rather than “taxes”
                                                                                Human Centered Systems for Sustainable Living
Behavioural Psychology
• antecedent measures (availability of and access to information) not enough
      by itself to encourage conservation

• consequences (feedback, carrots + sticks)
  •     feedback is a good starting point, but again not enough by itself

  •     disincentives (price increases) work better than incentives (rewards for top savers) in long term

  •     intrinsic incentives (pleasure of saving) work better than extrinsic incentives (prizes), as
        conservation efforts diminish once extrinsic incentives are removed

• social influences (commitments, group efforts, models)
  •     relationship to decision science and social norms

• combinations of interventions are critical to success in conservation efforts
  •     feedback + public commitment
  •     rewards + group challenges

                                                                                     Human Centered Systems for Sustainable Living
Research Findings
 •   Combine different motivational techniques in order to amplify the effects
     of each (such as informational feedback, rewards, and social influences)

 •   Address multiple perspectives on energy conservation by catering to
     various motivations and mental models

 •   Provide multiple methods of access to the same information

 •   Support in-the-moment, situated decision-making as well as long-term
     planning (support both tactics and strategy)

 •   Define baselines of energy consumption appropriate to individual
     circumstances

 •   Account for the time scale during which a given intervention will need to
     remain relevant
                                                             Human Centered Systems for Sustainable Living
Key Principles

 • Need to move from a model of expert management to one of
    aware occupancy
 • Integrating control and feedback technology into the home
    requires new techniques and a sensitivity to the unique
    constraints and affordances of a residential setting
   •   we can’t just import existing techniques wholesale

   •   we can’t “design for cardboard cutouts”

 • Displays on the wall are going to help residents answer some
    questions, but not all of them


                                                            Human Centered Systems for Sustainable Living
Key Insights
 • Interventions need to span several dimensions of time, space,
    context, attention, and specificity (more on this later)
 • Emphasizing community interaction through social
    networking encourages energy conservation
   •   challenges, tips, carpooling information, comparative data

 • “Ambient” information can help to create awareness and
    inform in-the-moment decisions
   •   in contrast to the information made available by explicit, task-based tools




                                                                               Human Centered Systems for Sustainable Living
Need for a cohesive approach
 •   Hesitancy of residents to adopt more work, more information

 •   More information alone does not solve the problem
     •   we can’t expect people to check their laptop every time they have a question

 •   An interactive ecosystem of elements appears to be a promising
     approach to increasing awareness in the home

 •   Numerous issues to be resolved concerning aesthetics, ergonomics,
     visibility, appropriate attentional requirements

 •   Important to clarify control and energy systems that may be unfamiliar to
     homeowners through thoughtful design



                                                                               Human Centered Systems for Sustainable Living
Ongoing Research
 •   Map the dimensions of resource consumption feedback techniques

 •   Apply the motivational factors for resource conservation to the design of
     feedback systems

 •   Determine guidelines for establishing meaningful resource use baselines
     for different individuals and different contexts

 •   Explore the appropriate uses of read-only and interactive feedback
     mechanisms

 •   Explore the design and implementation of information/visualization
     ecosystems to support sustainable decision-making

 •   How do we know this works? The challenges of field-testing

                                                             Human Centered Systems for Sustainable Living
Current Project
 • West House Living Lab
     An energy efficient small footprint laneway
     home incorporating solar energy production
     and interactive control and feedback systems
     (ALIS v2). Currently under construction and
     active development.

 •   Ambient Canvas (version 2)
     An informative art display for incorporation
     into West House to provide light-based
     feedback on various measures of
     sustainability. Currently in the design and
     prototyping phase.


                                                    Human Centered Systems for Sustainable Living
Partners, Players & Stakeholders
 • Simon Fraser University
 • City of Vancouver
 • BC Hydro / PowerSmart
 •   Smallworks              •   Ray Cole, UBC
 •   VerTech Solutions       •   BCIT Green Building Trades
 •   Embedded Automation     •   David Suzuki Foundation
 •   Xantrex
 •   Day4 Energy             •   GRAND Network of Centres of
 •   MSR Innovations             Excellence
 •   Terasen Gas             •   MITACS



                                                  Human Centered Systems for Sustainable Living
Contact

   Human Centered Systems for Sustainable Living
   http://hcssl.iat.sfu.ca

   Johnny Rodgers
   jgr3@sfu.ca
   http://johnny.hcssl.iat.sfu.ca

   Lyn Bartram
   lyn@sfu.ca

   Rob Woodbury
   rw@sfu.ca


                                                   Human Centered Systems for Sustainable Living

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Presentation to BC Hydro

  • 1. Supporting Sustainable Living in the Home January 8th, 2010 Johnny Rodgers Dr. Lyn Bartram Dr. Rob Woodbury Human Centered Systems for Sustainable Living
  • 2. Introduction • Master of Science student at SFU’s School of Interactive Arts & Technology • My research aims to make the consumption of residential resources evident to individuals through information visualization in order to support informed decision-making. • Approaches • Information Visualization • Interaction Design • Distributed/Ubiquitous Computing • Informative Art Human Centered Systems for Sustainable Living
  • 3. First Big Project • North House Net-zero solar-powered home that placed 4th overall in the Solar Decathlon 2009 in Washington D.C. • ALIS: Adaptive Living Interface System Integrated control and feedback system Human Centered Systems for Sustainable Living
  • 4. Publications • Bartram, L., and Velikov, K. North House: Developing Intelligent Building Technology and User Interfaces in Energy Independent Domestic Environments. In Proc. of PLEA2009 - 26th Conference on Passive and Low Energy Architecture, Quebec City, Canada, 22-24 June 2009. • Bartram, L., Rodgers, J., and Muise, K. Chasing the Negawatt: Visualization for Sustainable Living. IEEE Computer Graphics & Applications, Spring 2010. • Rodgers, J., Bartram, L., and Muise, K. ALIS: Designing an interactive ecosystem for sustainable living. Submitted to CHI 2010 Work-In-Progress. Other Papers • Rodgers, J. Motivating residential energy conservation: A literature review of psychological and technological factors and techniques. Supervised by Dr. Ellen Balka. • Rodgers, J. Information visualization for grid-tied net-zero energy status awareness. Supervised by Dr. Lyn Bartram. Human Centered Systems for Sustainable Living
  • 5. What’s out there? Human Centered Systems for Sustainable Living
  • 6. Analytical Monitoring Human Centered Systems for Sustainable Living
  • 7. Distributed Feedback Human Centered Systems for Sustainable Living
  • 8. Feedback at point of consumption Human Centered Systems for Sustainable Living
  • 9. Informative Art Human Centered Systems for Sustainable Living
  • 10. What does the research tell us? Human Centered Systems for Sustainable Living
  • 11. Literature Review Human Centered Systems for Sustainable Living
  • 12. Decision Science • cognitive biases hinder conservation efforts • difficult to make choices that require short and medium term sacrifices for long term benefits • difficulty reacting to risks that are distant in time and space • “single-action bias” leads to small actions that salve our guilt and limit broader behavioural change (“never underestimate the human capacity for rationalization”) • collective discussion leads to better choices for the environment • elevation of social good over individual benefit • ordering of choices matters: show benefits before costs • need to frame messages in order to resonate with particular audiences • Christian responsibility to “tend and till the garden” • framing carbon fees as “offsets” rather than “taxes” Human Centered Systems for Sustainable Living
  • 13. Behavioural Psychology • antecedent measures (availability of and access to information) not enough by itself to encourage conservation • consequences (feedback, carrots + sticks) • feedback is a good starting point, but again not enough by itself • disincentives (price increases) work better than incentives (rewards for top savers) in long term • intrinsic incentives (pleasure of saving) work better than extrinsic incentives (prizes), as conservation efforts diminish once extrinsic incentives are removed • social influences (commitments, group efforts, models) • relationship to decision science and social norms • combinations of interventions are critical to success in conservation efforts • feedback + public commitment • rewards + group challenges Human Centered Systems for Sustainable Living
  • 14. Research Findings • Combine different motivational techniques in order to amplify the effects of each (such as informational feedback, rewards, and social influences) • Address multiple perspectives on energy conservation by catering to various motivations and mental models • Provide multiple methods of access to the same information • Support in-the-moment, situated decision-making as well as long-term planning (support both tactics and strategy) • Define baselines of energy consumption appropriate to individual circumstances • Account for the time scale during which a given intervention will need to remain relevant Human Centered Systems for Sustainable Living
  • 15. Key Principles • Need to move from a model of expert management to one of aware occupancy • Integrating control and feedback technology into the home requires new techniques and a sensitivity to the unique constraints and affordances of a residential setting • we can’t just import existing techniques wholesale • we can’t “design for cardboard cutouts” • Displays on the wall are going to help residents answer some questions, but not all of them Human Centered Systems for Sustainable Living
  • 16. Key Insights • Interventions need to span several dimensions of time, space, context, attention, and specificity (more on this later) • Emphasizing community interaction through social networking encourages energy conservation • challenges, tips, carpooling information, comparative data • “Ambient” information can help to create awareness and inform in-the-moment decisions • in contrast to the information made available by explicit, task-based tools Human Centered Systems for Sustainable Living
  • 17. Need for a cohesive approach • Hesitancy of residents to adopt more work, more information • More information alone does not solve the problem • we can’t expect people to check their laptop every time they have a question • An interactive ecosystem of elements appears to be a promising approach to increasing awareness in the home • Numerous issues to be resolved concerning aesthetics, ergonomics, visibility, appropriate attentional requirements • Important to clarify control and energy systems that may be unfamiliar to homeowners through thoughtful design Human Centered Systems for Sustainable Living
  • 18. Ongoing Research • Map the dimensions of resource consumption feedback techniques • Apply the motivational factors for resource conservation to the design of feedback systems • Determine guidelines for establishing meaningful resource use baselines for different individuals and different contexts • Explore the appropriate uses of read-only and interactive feedback mechanisms • Explore the design and implementation of information/visualization ecosystems to support sustainable decision-making • How do we know this works? The challenges of field-testing Human Centered Systems for Sustainable Living
  • 19. Current Project • West House Living Lab An energy efficient small footprint laneway home incorporating solar energy production and interactive control and feedback systems (ALIS v2). Currently under construction and active development. • Ambient Canvas (version 2) An informative art display for incorporation into West House to provide light-based feedback on various measures of sustainability. Currently in the design and prototyping phase. Human Centered Systems for Sustainable Living
  • 20. Partners, Players & Stakeholders • Simon Fraser University • City of Vancouver • BC Hydro / PowerSmart • Smallworks • Ray Cole, UBC • VerTech Solutions • BCIT Green Building Trades • Embedded Automation • David Suzuki Foundation • Xantrex • Day4 Energy • GRAND Network of Centres of • MSR Innovations Excellence • Terasen Gas • MITACS Human Centered Systems for Sustainable Living
  • 21. Contact Human Centered Systems for Sustainable Living http://hcssl.iat.sfu.ca Johnny Rodgers jgr3@sfu.ca http://johnny.hcssl.iat.sfu.ca Lyn Bartram lyn@sfu.ca Rob Woodbury rw@sfu.ca Human Centered Systems for Sustainable Living