Presentation on five level of customer satisfiction
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Customer satisfaction is important for 5 key reasons: it creates loyal customers who provide ongoing business; prevents customers from easily taking their business elsewhere; increases profits; helps a business stand out from competitors; and positive customer experiences can significantly help grow a brand through word-of-mouth advertising from satisfied customers.
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Syllabus
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- 5. 5 Reasons Why Customer Satisfaction Is Important A Loyal customer is a treasure you should keep and hide from the world They can stop being your clients in a heartbeat It’s (all) about the money, too Customer satisfaction is a factor that helps you stand out of the competition Great customer experience can take your brand places
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