Eastern Estates provides property preservation services and uses an automated system called eBase to manage work orders. eBase allows vendors to accept work orders digitally and includes quality assurance features. Eastern Estates aims to improve communities through its work with VHDA and maintains an experienced network of contractors to complete preservation work.

1. Eastern Estates Property Management
VHDA Property Preservation Program

2. Overview
Eastern Estates Background and Mission
• Our Goal is to Improve Communities
• Strategic Goal alignment with VHDA
• Most experienced, skilled Contractor Network
• eBase Automation
• Community Understanding and Support
Presenters
• eBase Demo & Capabilities – Nick Caporossi & Paul
Caporossi
• Vendor Management – Carson Sweezy and Greg
Collins (Phone)
• Quality Assurance – Keith Mann

3. Work Order Process Flow

4. eBase Vendor Portal
Demonstration

5. Consistently Growing Network
LEGEND

6. Regulatory Compliance

7. Vendor Performance
 Quality Assurance Analyst
 Subcontractor Caps
 Monthly Scorecards

8. Quality Assurance

9. Quality Assurance

10. Bids and Allowables

12. • PCRs document and archive work
performed.
• Work Item database is configured
based on regulations for:
• HUD
• FHA
• Fannie Mae
• Black Knight
• Work items can be adjusted for
each work order.
• Work order history is easily
viewable each asset.
• Quality Assurance Analysts review
this information against the
photos and bids to ensure
compliance

13. VHDA Portal Demo

14. Questions