Mukul Sharma is a System Administrator with over 3 years of experience in desktop support, system administration, and project management. He has extensive skills in Active Directory, Exchange Server, virtualization, firewall configuration, and backups. Mukul holds certifications in MCTS, MCP, and MCSA and seeks a challenging position to further develop his technical abilities.

1. MUKUL SHARMA
MS Certification Id: 11476978
Mobile: +91 9034396968, 7988506863 House No – 3055A Sec29D
Email: mukulshrm8@gmail.com Tribune Colony, Chandigarh.Tr
OBJECTIVE:
Willing to reach to key responsibility position in an organization of challenging environment
by taking the steps on the ladder of success and performance where I can learn new skills and
prove my worth.
EDUCATION:
 Bachelor of Computer Application from Kurukshetra University in 2013. 
 XII from HBSE 
 X from HBSE 
CERTIFICATIONS
 MCTS (Microsoft Certified Technologies Specialist) in Active Directory,
Configurations and Network Infrastructure, Configuration. 

 MCP (Microsoft Certified Professional). 
 MCSA (Microsoft Certified Solutions Associate). 
KEY SKILLS ON SERVER:
 Active Directory services Installation in windows 2003 and 2008 R2 server 
 Installation of (PDC, ADC, RODC, CDC) 
 Active directory backup and restore 
 Creating and managing Group Policy 
 Creating OU and Groups in active directory 
 FSMO 
 FTP Server 
 DHCP Server 
 Backup And Restore 
 Print Management 
 Outlook 
 IIS 7.5 
 FTP 

2. STRENGTHS
 I am very confident on my skills. 
 Honesty, Integrity, Sincerity & Hard working 
 I am very responsible for and reliable towards my work. 
TRAINING
 Window Server: July 2014 to Oct 2014. 
WORK EXPERIANCE
 6 months training in IDS InfoTech (P) Ltd., Chandigarh 
 1 year work experience in Outline System (P) Ltd., Chandigarh 
 1 year work experience in ITECHSERV, Mohali 
 Currently, I am Working in Mark Software Solutions (P) Ltd. 
Work History
DesktopSupport Engineer 01/2015 to 12/2015
Outline System(P) Ltd., Chandigarh
Roles and Responsibilities

Tickets management and troubleshooting of issues. 

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Management of all the desktops, laptops, Mac and basic Windows Server issues. 

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Configuration and Installation of the Windows 7/8 and Windows server 2003,
2008r2 and 2012r2. 

Configuration and installation of the MS Outlook 2013. 


Handling of Network issues, Browser issues, System Performance issues,
Outlook issues and Printer issues. 


Configuration of Opera account software, Quick-Books and Yardi Software for
US Clients from remote. 
System Administrator 04/2016 to 06/2017
ITechServ, Mohali
Roles and Responsibilities

Work on various Ticketing System tools and Remote tools like Kaseya, Spice
Works, GFI, Continuum and Connect Wise Tool. 

Configuration of DHCP and DNS server. 


Configuration of Active Directory, Group Policies management. 
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Working on Virtual Machines on Hyper-V Server and vsphere. 
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Installation and Configuration of Exchange Server 2010/2013/2016. 

Management of Kaseya backups and shadow protect backups on all the Servers. 

Maintenance of Servers. 

3. RecentProjects

Migration of Windows Server from 2003 to 2012 
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Migration of all the Exchange Mailboxes 
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Migration of DHCP Server from 2003 to 2012 
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Migration of DNS Server 
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Fixing Replication Errors in Exchange server 

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Index Searching error in Exchange server 

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Configuration of Sonic-Wall Firewall 
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Configuration of Symantec Endpoint Protection Manager 


Seed Data Files in Widows Server 2012 
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Move FSMO Roles 

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Upgradation Controllers Bios, Drivers and Firmware in Dell Systems 
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Build Virtual Machines on Hyper-V Host Servers 
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Backups Projects 
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Resolved VPN Issues 
PERSONALPROFILE
Name : Mukul Sharma
Father’s Name : Sh. Naresh Kumar Sharm a
Date of Birth : 1- Feb -1992.
Marital Status : Single
Gender : Male
Languages Known : Hindi, English
If you give me an opportunity I will leave no stone unturned to prove myself.
Place:
Date: ____________________