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MUKUL SHARMA
MS Certification Id: 11476978
Mobile: +91 9034396968, 7988506863 House No – 3055A Sec29D
Email: mukulshrm8@gmail.com Tribune Colony, Chandigarh.Tr
OBJECTIVE:
Willing to reach to key responsibility position in an organization of challenging environment
by taking the steps on the ladder of success and performance where I can learn new skills and
prove my worth.
EDUCATION:
 Bachelor of Computer Application from Kurukshetra University in 2013. 
 XII from HBSE 
 X from HBSE 
CERTIFICATIONS
 MCTS (Microsoft Certified Technologies Specialist) in Active Directory,
Configurations and Network Infrastructure, Configuration. 

 MCP (Microsoft Certified Professional). 
 MCSA (Microsoft Certified Solutions Associate). 
KEY SKILLS ON SERVER:
 Active Directory services Installation in windows 2003 and 2008 R2 server 
 Installation of (PDC, ADC, RODC, CDC) 
 Active directory backup and restore 
 Creating and managing Group Policy 
 Creating OU and Groups in active directory 
 FSMO 
 FTP Server 
 DHCP Server 
 Backup And Restore 
 Print Management 
 Outlook 
 IIS 7.5 
 FTP 
STRENGTHS
 I am very confident on my skills. 
 Honesty, Integrity, Sincerity & Hard working 
 I am very responsible for and reliable towards my work. 
TRAINING
 Window Server: July 2014 to Oct 2014. 
WORK EXPERIANCE
 6 months training in IDS InfoTech (P) Ltd., Chandigarh 
 1 year work experience in Outline System (P) Ltd., Chandigarh 
 1 year work experience in ITECHSERV, Mohali 
 Currently, I am Working in Mark Software Solutions (P) Ltd. 
Work History
DesktopSupport Engineer 01/2015 to 12/2015
Outline System(P) Ltd., Chandigarh
Roles and Responsibilities

Tickets management and troubleshooting of issues. 


Management of all the desktops, laptops, Mac and basic Windows Server issues. 


Configuration and Installation of the Windows 7/8 and Windows server 2003,
2008r2 and 2012r2. 

Configuration and installation of the MS Outlook 2013. 


Handling of Network issues, Browser issues, System Performance issues,
Outlook issues and Printer issues. 


Configuration of Opera account software, Quick-Books and Yardi Software for
US Clients from remote. 
System Administrator 04/2016 to 06/2017
ITechServ, Mohali
Roles and Responsibilities

Work on various Ticketing System tools and Remote tools like Kaseya, Spice
Works, GFI, Continuum and Connect Wise Tool. 

Configuration of DHCP and DNS server. 


Configuration of Active Directory, Group Policies management. 

Working on Virtual Machines on Hyper-V Server and vsphere. 

Installation and Configuration of Exchange Server 2010/2013/2016. 

Management of Kaseya backups and shadow protect backups on all the Servers. 

Maintenance of Servers. 
RecentProjects

Migration of Windows Server from 2003 to 2012 


Migration of all the Exchange Mailboxes 


Migration of DHCP Server from 2003 to 2012 


Migration of DNS Server 


Fixing Replication Errors in Exchange server 


Index Searching error in Exchange server 


Configuration of Sonic-Wall Firewall 


Configuration of Symantec Endpoint Protection Manager 


Seed Data Files in Widows Server 2012 


Move FSMO Roles 


Upgradation Controllers Bios, Drivers and Firmware in Dell Systems 


Build Virtual Machines on Hyper-V Host Servers 


Backups Projects 


Resolved VPN Issues 
PERSONALPROFILE
Name : Mukul Sharma
Father’s Name : Sh. Naresh Kumar Sharm a
Date of Birth : 1- Feb -1992.
Marital Status : Single
Gender : Male
Languages Known : Hindi, English
If you give me an opportunity I will leave no stone unturned to prove myself.
Place:
Date: ____________________

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Resume

  • 1. MUKUL SHARMA MS Certification Id: 11476978 Mobile: +91 9034396968, 7988506863 House No – 3055A Sec29D Email: mukulshrm8@gmail.com Tribune Colony, Chandigarh.Tr OBJECTIVE: Willing to reach to key responsibility position in an organization of challenging environment by taking the steps on the ladder of success and performance where I can learn new skills and prove my worth. EDUCATION:  Bachelor of Computer Application from Kurukshetra University in 2013.   XII from HBSE   X from HBSE  CERTIFICATIONS  MCTS (Microsoft Certified Technologies Specialist) in Active Directory, Configurations and Network Infrastructure, Configuration.    MCP (Microsoft Certified Professional).   MCSA (Microsoft Certified Solutions Associate).  KEY SKILLS ON SERVER:  Active Directory services Installation in windows 2003 and 2008 R2 server   Installation of (PDC, ADC, RODC, CDC)   Active directory backup and restore   Creating and managing Group Policy   Creating OU and Groups in active directory   FSMO   FTP Server   DHCP Server   Backup And Restore   Print Management   Outlook   IIS 7.5   FTP 
  • 2. STRENGTHS  I am very confident on my skills.   Honesty, Integrity, Sincerity & Hard working   I am very responsible for and reliable towards my work.  TRAINING  Window Server: July 2014 to Oct 2014.  WORK EXPERIANCE  6 months training in IDS InfoTech (P) Ltd., Chandigarh   1 year work experience in Outline System (P) Ltd., Chandigarh   1 year work experience in ITECHSERV, Mohali   Currently, I am Working in Mark Software Solutions (P) Ltd.  Work History DesktopSupport Engineer 01/2015 to 12/2015 Outline System(P) Ltd., Chandigarh Roles and Responsibilities  Tickets management and troubleshooting of issues.    Management of all the desktops, laptops, Mac and basic Windows Server issues.    Configuration and Installation of the Windows 7/8 and Windows server 2003, 2008r2 and 2012r2.   Configuration and installation of the MS Outlook 2013.    Handling of Network issues, Browser issues, System Performance issues, Outlook issues and Printer issues.    Configuration of Opera account software, Quick-Books and Yardi Software for US Clients from remote.  System Administrator 04/2016 to 06/2017 ITechServ, Mohali Roles and Responsibilities  Work on various Ticketing System tools and Remote tools like Kaseya, Spice Works, GFI, Continuum and Connect Wise Tool.   Configuration of DHCP and DNS server.    Configuration of Active Directory, Group Policies management.   Working on Virtual Machines on Hyper-V Server and vsphere.   Installation and Configuration of Exchange Server 2010/2013/2016.   Management of Kaseya backups and shadow protect backups on all the Servers.   Maintenance of Servers. 
  • 3. RecentProjects  Migration of Windows Server from 2003 to 2012    Migration of all the Exchange Mailboxes    Migration of DHCP Server from 2003 to 2012    Migration of DNS Server    Fixing Replication Errors in Exchange server    Index Searching error in Exchange server    Configuration of Sonic-Wall Firewall    Configuration of Symantec Endpoint Protection Manager    Seed Data Files in Widows Server 2012    Move FSMO Roles    Upgradation Controllers Bios, Drivers and Firmware in Dell Systems    Build Virtual Machines on Hyper-V Host Servers    Backups Projects    Resolved VPN Issues  PERSONALPROFILE Name : Mukul Sharma Father’s Name : Sh. Naresh Kumar Sharm a Date of Birth : 1- Feb -1992. Marital Status : Single Gender : Male Languages Known : Hindi, English If you give me an opportunity I will leave no stone unturned to prove myself. Place: Date: ____________________