Huntswood provides a proactive, efficient, and cost-effective solution for handling PPI claims to help financial institutions mitigate damage, reduce costs, and restore customer trust. Their solution involves proactive customer outreach, a customer support team to quickly validate and resolve claims, and complaint handling to process claims and provide redress, saving up to £5 million per year. Financial institutions can outsource the entire end-to-end claims process or elements to Huntswood to enhance customer experience, reduce costs, and rebuild trust in their brand.

1. A proactive, efficient, cost effective, customer-focused solution for handling PPI claims Discussion Document June 2011

6. Philip Festa Director, People Learning & Development  07770 694 162  [email_address]