The document discusses the concept of 'tricord scoring' as a framework for assessing collaboration needs within organizational teams based on shared purposes and work interdependencies. It outlines dimensions of co-planning, co-learning, and co-delivery, providing a scoring system to evaluate the necessity of formal collaborative processes among teams. The document emphasizes the importance of clustering related work units into higher organizational structures to enhance efficiency and teamwork.

1. 07/04/2014 Tricord Scoring 1
Tricord Scoring

2. 07/04/2014 Tricord Scoring
We Need To See How
Whole Work Units
Cluster To Form Higher-
Level Organisational
Units
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3. 07/04/2014 Tricord Scoring
Tricord scoring helps identifies when
cluster of whole work cycles join to
form a larger cycle at the next
level……….
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The Need for Co-working
• Premise: “The teams within a complex social
network or organisation who most need to
collaborate are those where the unifying
purpose of the whole system drives the need to
to work together in some way”.
• Co-working takes the form of either:
1. The need to co-plan, co-deliver or co-learn-from
their work together.
2. The ability to learn from one another because
their work is similar.
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5. 07/04/2014 Tricord Scoring
Collaborative Working
5
LearnDeliver
Plan
Team 2
Purpose
LearnDeliver
Plan
Team 1
Purpose

6. 07/04/2014 Tricord Scoring 6
The Three Dimensions of
Tricord Scoring
Score/5
Score/5Score/5
Co-planning
Co-learningCo-delivery
Co-planning
Co-learningCo-delivery

7. 07/04/2014 Tricord Scoring
Tricord Scoring
Questions
Co-planning
Do both teams need to be co-conceived or co-planned?
• Both teams are initiated by the same event.
• When you launch one task you have to launch the other.
• Both teams work on the same flow of products, services or clients.
• The teams have to share limited-capacity equipment or the same key skilled people.
• The teams should plan their work in the same way or using the same planning system
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Co-learning
Does the work of both teams need to be confirmed or checked
together?
•Their work combine to satisfy a single purpose or end-
customer need.
•You can only confirm the successful completion for one team
when you confirm the successful completion for the other.
•The teams can only be checked or tested together as a
whole.
•The quality of the first affects the ability to ensure the
quality of the second
•The method of evaluation or judging success is the same for
both teams.
Co-delivery
Should both team’s work be coordinated or done
together?
• Both teams’ work methods and process flows are
physically inter-linked and enmeshed together.
•The doing of the work needs to be synchronised or
coordinated in time.
•Both teams’ processes and procedures are the same.
•The teams use the same type of tools, technology or
equipment.
•Their members require the same education or
experience.

8. 07/04/2014 Tricord Scoring
The total Tricord Score is out of 15.
• 0-5 : Need to identify with and appreciate the work of each other.
However little need for formal collaborative working processes.
• 5-10: They are part of a higher-level system and/or can learn from
one another. There is benefit in formal collaborative working
processes.
• 10-15: Their work is closely related. They should work together
closely and collaboratively, seeing themselves part of a wider single
team. Close collaborative processes are essential.
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Scaling the Need for
Collaborative Working
Plan
LearnDeliver
Whole Work Unit BWhole Work Unit A
Plan
LearnDeliver

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The total Tricord Score is out of 15.
• 0-5 : They are not really part of a higher level system. Need not be
co-organised.
• 5-10: They are part of a higher-level system. There is benefit to
being co-managed at the next level.
• 10-15: They are closely related. They are two parts of a single unit
of whole work. They should be co-organised, perhaps within a
single team.
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Application within
Organisation Design
Whole Work Unit BWhole Work Unit A
Plan
LearnDeliver
Plan
LearnDeliver

10. 07/04/2014 Tricord Scoring07/04/2014
Whole Work
Unit Clusters
10
11
10
10
10
10
1011
1312
8
9
5
6
8
1
3
2
3
3
3
3
4
4
3
3
32
213
1
32 3
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11. 07/04/2014 Tricord Scoring07/04/2014
Whole Work
Unit Clusters
10
11
10
10
10
1011
1312
8
9
5
6
8
1
3
2
3
3
3
3
4
4
3
3
32
213
1
32 3
6
8
9

12. 07/04/2014 Tricord Scoring07/04/2014
Whole Work
Unit Clusters
10
11
10
10
10
1011
1312
8
9
5
6
8
1
3
2
3
3
3
3
4
4
3
3
3
2
2
1
3
1
3
2 3
6
8
?
?
?
?
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13. 07/04/2014 Tricord Scoring07/04/2014
Organisational Build-Up
Department
Leader
Department
Leader
Department
Leader
Department
Leader
Divisional Leader
1
0
1
1
1
0
1
0
1
0
1
0
1
1
1
3
1
2
8
9
5
6
8
1
3
2
3
3
3
3
4
4
3
3
32
213
1
32 3
6
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Use Tricord Scoring To
Cluster Related Whole
Work Units Into Higher
Structures, but on a
Human Scale
Merge? Merge?
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14. 07/04/2014 Tricord Scoring07/04/2014
Tricord Scoring Exercise
Hotel Staff
For a large hotel
should any of
these teams be
merged?
Which should be
co-managed at
the next level?
Receptionists
Cooks
Waiters and
Waitresses
Room
Cleaners
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