The document is a resume for Arifsandwip from Bangladesh. It summarizes his work experience, education, and references. He has over 4 years of experience in banking and 6 years in retail/fashion work in the UK. He currently teaches undergraduate courses in tourism and hospitality management. His education includes a Master's degree in International Banking and Finance from the University of Salford in the UK and a BBA in Finance and Banking from the International Islamic University in Bangladesh. Listed references include his former line manager from Lloyds Bank and a professor from his undergraduate university.

1. Address: 2173/C, 3rd floor, Khan Bari, Sabuj bag,
Halishahar, Chittagong.
Mobile: +8801715103150
Email: arifsandwip@yahoo.com
Sex: Male| Nationality: Bangladeshi|
International Travel: United Kingdom & Qatar
February 5, 2017

2. February 5, 2017
Summery
Four years job experience in Banking and over six
years part time job experience in Retails and Fashion
in United Kingdom and almost two years job
experience in teaching . Good outlook fostered by
Business education from top rated University in
United Kingdom.

3. February 5, 2017
WORK EXPERIENCE:
July’15 to present with global college of advanced studies.
•Taking the first year under graduate courses and level 4 tourism and hospitality
management courses.
•Delivering lectures and tutorials.
March’11 to March’15 with Lloyds Banking group, Manchester, UK as case
Management in Bereavement department.
•Verify the documents (Death certificate, Any Grant of Probate/Confirmation, Letter of
Administration, Will etc.
•Take ownership of the case and ensure that every individual requirement are fulfilled and
keep in regular contact with executor, next to kin or representative so they are aware of all
progress.
•Calculate the interest on all savings accounts if required.
•Make outgoing call to customer and responding incoming call from customer in a polite
and friendly way.
•Closing the deceased accounts and make payment through cheque, internal transfer &
chaps to next to kin, representative of executor (solicitors etc.)
As Administrator in Saving Department:-
•Advising investment opportunities offered by bank available (only) to UK based Small and
Medium scale investors and processing customer application and establishing contacts
with other UK based Banks to chase the funds, customer transferring from other financial
institution.
•Handling the customer complaints and queries regarding their existing ISA’s, and
providing promotional information.
•Quality checker for the complaints handling of ISA queries team
•Chasing the Donor banks in case of delay in funds and investigating further to process ISA
transfers.
August 06 to November 12, Primark stores ltd, Manchester, UK. As customer
services advisor in customer services department.
•Welcomes customer by greeting them.
•Listening Customer and understanding their need.
•Process payment by totaling purchases, processing check, cash, store and other credit
cards.
•Handling the daily customers exchange and refund.
•Dealing with the VAT refund to foreign customers.

4. February 5, 2017
EDUCATION AND QUALIFICATION:
MSC IN INTERNATIONAL BANKING AND FINANCE, 2010
University of Salford, United Kingdom
Result: Awarded Master of Science
Includes Bank Management, International Bank Management, International financial
instruments, Finance & Accounting, Global Financial Architecture, Corporate Finance,
corporate governance and wealth management and private Banking etc.
Research Project: Capital structure and financial performance in Banks special case
studies on Barclays Bank and Royal Bank of Scotland in United Kingdom
B.B.A IN FINANCE AND BANKING, 2005
International Islamic university, Chittagong, Bangladesh
Result: CGPA 3.018 in the scale 4.00
Includes Economics, Financial Accounting, Business organization and Management,
Cost Accountancy, Banking Theory & Practice, Advanced Statistics, Financial ,Principle
of marketing , Management, Accounting for management, Direct taxes, Indirect Taxes,
Auditing and capital budgeting, Human resource management and public Finance etc .
Research Project: comparative analysis between conventional Banking and Islamic
Banking in Bangladesh.

5. Reference :
 Ms Caryn Black
 Line manager of
Bereavement department.
 Lloyds Banking Group ltd,
UK
 Email:
caryn.black@lloydsbanking.com
 Professor Dr Farid Ahmed
Sobhani
 International Islamic
university Chittagong.
 Email:
sobhani_farid@yahoo.com
February 5, 2017

6. Reference :
 Ms Caryn Black
 Line manager of
Bereavement department.
 Lloyds Banking Group ltd,
UK
 Email:
caryn.black@lloydsbanking.com
 Professor Dr Farid Ahmed
Sobhani
 International Islamic
university Chittagong.
 Email:
sobhani_farid@yahoo.com
February 5, 2017