2020 has truly been an unforgettable year. Our clients and community have reminded us time and again of the generosity, courage, and creativity of the people in the destination marketing world. From crisis communication to destination development to brand strategy to always-on-content, here's a look back at our year. Wishing everyone a healthy and peaceful holiday season!

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POSTCARDSFROM2020

2. POSTCARDS FROM 2020 DECEMBER 2020
CELEBRATING OUR VALUED DMO CLIENTS

3. POSTCARDS FROM 2020 DECEMBER 2020
Auckland Tourism, Events and Economic Development
Crisis communication

4. POSTCARDS FROM 2020 DECEMBER 2020
Bermuda Tourism Authority
Social media management and crisis communication

5. POSTCARDS FROM 2020 DECEMBER 2020
City of Campbell River (Destination Campbell River)
Campaign, content creation, passionography, annual planning, strategy and crisis communication.

6. POSTCARDS FROM 2020 DECEMBER 2020
The City of Vernon
Content creation, social media and crisis communication

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Colorado Tourism Office
Niche strategies and development plans, strategic counsel, research and industry engagement

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Destination British Columbia
Branding

9. POSTCARDS FROM 2020 DECEMBER 2020
Destination Greater Victoria
Campaign

10. POSTCARDS FROM 2020 DECEMBER 2020
Dublin Ohio CVB
Campaign concept and planning, strategic counsel, crisis communication support

11. POSTCARDS FROM 2020 DECEMBER 2020
Elkhart County CVB
Content storytelling webinar and toolkit

12. POSTCARDS FROM 2020 DECEMBER 2020
Healdsburg Chamber of Commerce
Recovery campaign

13. POSTCARDS FROM 2020 DECEMBER 2020
Ottawa Tourism
Strategic counsel, concept development, content toolkit, presentation development, measurement scorecard

14. POSTCARDS FROM 2020 DECEMBER 2020
Pacific Tourism Organisation
Digital audit and strategic plan for DMO and NTOs

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Parksville Qualicum Beach Tourism
Content creation, social media and crisis communication

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Shuswap Economic Development, Columbia Shuswap Film Commission
Campaign

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Tourism Bay of Plenty
Annual planning and strategic support

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Tourism Kelowna
Place DNA
®

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Tourism Saskatchewan
Crisis communication, scenario planning, concept development and strategy

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Town of Inuvik
Destination development/management plan

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Tupelo CVB
Scenario planning and crisis communication, creative platform development, campaign concept and development

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Visit California
Social media management and crisis communication

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Visit Grand Junction
Branding

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TOURISM SENTIMENT INDEX CUSTOMERS
● Alamosa, CO, USA
● Arkansas Parks, Heritage & Tourism
● Armidale Regional Council
● Aspen Chamber Resort Association
● Atlanta Convention & Visitors Bureau
● Auckland Tourism, Events and Economic Development (ATEED)
● Banff Lake Louise Tourism
● Breckenridge Tourism Office
● Brisbane Marketing
● Bundaberg Tourism
● Cape Town Tourism
● Cariboo Chilcotin Coast Tourism Marketing Association
● Cariboo Gold Rush Trail
● Cayuga County Tourism
● Chaleur Regional Service Commission
● Charlotte Coastal Region Tourism Association
● City of Adelaide
● City of Fremantle
● City of Logan, QLD, AUS
● City of Mississauga
● City of Moncton
● Clark Creative (c/o Visit Omaha)
● Coffs Coast (Coffs Harbour City Council)
● Cradle Coast Authority
● Destination Campbell River
● Destination Cape Breton Association
● Destination Cleveland
● Destination Fyn
● Destination Gold Coast/Gold Coast Tourism Corporation
● Destination Madison Foundation
● Destination New South Wales - Sydney | Destination NSW
● Destination Queenstown (New Zealand)
● Destination St. John's
● Destination Osoyoos
● Discover Halifax
● Discover Saint John
● Discover Surrey
● Economic Development Regina | Tourism Regina
● Edmonton Tourism
● Enterprise Dunedin
● Experience Grand Rapids
● Explore Brookhaven
● Explore Canmore
● Explore Waterloo Region, ON, CAN
● Frankenmuth Chamber & CVB
● Fredericton Tourism & Events, City of Fredericton
● Georgia Department of Economic Development
● Great Bear Rainforest
● Greater Green Bay CVB
● Gulf Shores & Orange Beach Tourism
● Hamilton County Tourism Inc
● Hawke's Bay Tourism
● Heidiland Tourismus AG
● Hermanus Tourism Bureau (South Africa)
● Indiana Dunes Tourism
● Kalispell Convention & Visitor Bureau
● Kempsey Shire Council
● Knysna Tourism (South Africa)
● Kyogle Council
● Lake Wanaka Tourism
● Land of Hidden Waters
● Laredo CVB
● Mackay Region Tourism
● McLaren Vale and Fleurieu Coast, SA, AUS
● Melbourne, Vic, AUS
● Metro Vancouver Convention and Visitors Bureau
● MidCoast Council, NSW, AUS
● NEOM Company - Information Technology &
Communications Complex (ITCC)
● NewcastleGateshead (England)
● OHTO - Frontenac County
● OHTO - Haliburton Highlands
● OHTO - Hastings County
● OHTO - Lanark County
● OHTO - Lennox & Addington
● OHTO - Ottawa Valley (Renfrew County)
● Ontario Tourism Marketing Corporation
● Ontario's Highlands Tourism Organization (OHTO)
● Orange City Council
● Ottawa Tourism
● Parksville Qualicum Beach Tourism Association
● Pasco County Board of County Commissioners - Experience
Florida’s Sports Coast
● Redland City Council | Redland Coast
● Regional Office of Sustainable Tourism (Lake Placid)
● Richmond Region Tourism (Visit Richmond)
● Rotorua Economic Development t/a Destination Rotorua
● San Francisco Travel
● San Juan Islands Visitors Bureau
● Shoalhaven Tourism, NSW, AUS
● Shuswap Tourism
● South Africa Tourism
● South Burnett Regional Council

25. POSTCARDS FROM 2020 DECEMBER 2020
TOURISM SENTIMENT INDEX CUSTOMERS CONTINUED
● Southern Queensland Country Tourism
● Stellenbosch
● Sunshine Coast Tourism (CAN)
● Tahiti Tourisme
● Tenterfield Shire Council, NSW, AUS
● The City of Airdrie, Economic Development & Tourism
● The Outer Banks Visitors Bureau
● The Tweed Tourism Company
● Thompson Okanagan Tourism Association
● Tourism Bay of Plenty
● Tourism Calgary
● Tourism Chilliwack
● Tourism Golden
● Tourism Greater Geelong & The Bellarine
● Tourism Harrison
● Tourism Jasper
● Tourism Medicine Hat
● Tourism Mount Gambier
● Tourism Nanaimo - Tourism Vancouver Island
● Tourism New Brunswick
● Tourism Prince Edward Island, CA
● Tourism Richmond
● Tourism Saskatchewan
● Tourism Saskatoon
● Tourism Squamish
● Tourism Tasmania
● Tourism Toronto
● Tourism Tropical North Queensland
● Tourism Ucluelet
● Tourism Vancouver Island
● Tourism Western Australia
● Tourism Western Australia - Perth
● Tourism Whitsundays Ltd., QLD, AUS
● Tourism Winnipeg
● Tourism Yukon
● Tourisme Montréal
● Tourisme Saguenay-Lac-Saint-Jean
● Townsville Enterprise Limited
● Travel Alberta
● Travel Lane County
● Travel Manitoba
● Tupelo Convention and Visitors Bureau
● Visit Aberdeenshire
● Visit Antwerpen
● Visit Belfast
● Visit Brabant
● Visit Charlotte, NC
● Visit Clearfield County
● Visit Colorado Springs
● Visit Corvallis
● Visit County Durham
● Visit Durango
● Visit Fairfield, CA
● Visit Florida
● Visit Greenland
● Visit Hendricks County
● Visit Huntington Beach | Surf City USA
● Visit Lincoln/Lincolnshire
● Visit Myrtle Beach
● Visit Norman
● Visit Oceanside, CA
● Visit Oklahoma City
● Visit Paternoster (South Africa)
● Visit Pensacola
● Visit Port Douglas Daintree
● Visit Queensland
● Visit Sacramento
● Visit St. Pete Clearwater
● Visit Stockton, CA
● Visit Tucson
● Visit Cape (Cape Girardeau, MO, USA)
● VisitOdense - Odense Kommune
● Welcome to Fife
● West Hollywood Marketing Corp.
● West Yellowstone Chamber of Commerce
● Western Cape
● Wonderful Copenhagen
● Wyndham City Council

26. POSTCARDS FROM 2020 DECEMBER 2020
All photos used in this presentation have been granted permission for use.
PHOTO CREDITS
Auckland Tourism, Events and Economic Development: Matthew Waters on Unsplash
Bermuda Tourism Authority: Reilly Durfy on Unsplash
City of Campbell River: Tyler Cave
The City of Vernon: Adam Nagy
Colorado Tourism Office: Thomas Morse on Unsplash
Destination British Columbia: Jonas Morgner on Unsplash
Destination Greater Victoria: Matt Brett on Unsplash
Dublin Ohio CVB: Dublin via Flickr
Elkhart County CVB: Owen Rupp on Unsplash
Healdsburg Chamber of Commerce: Recovery campaign
Ottawa Tourism: festivio from Pixabay
Pacific Tourism Organisation: Nicolas Weldingh on Unsplash
Parksville Qualicum Beach Tourism: Jeff Isaak on Unsplash
Shuswap Economic Development: Ben den Engelsen on Unsplash
Tourism Bay of Plenty: Ethan Dow on Unsplash
Tourism Kelowna: Kolby Milton on Unsplash
Tourism Saskatchewan: Isi Parente on Unsplash
Town of Inuvik: Max LaRochelle on Unsplash
Tupelo CVB: Tennessee Valley Authority
Visit California: Maarten van den Heuvel on Unsplash
Visit Grand Junction: Josh Danyliw on Unsplash