The document discusses control and feedback processes. Control involves establishing goals, measuring performance against standards, taking corrective action, and following through. Feedback is adjusting future actions based on past performance information and relies on interdependence within a system. Feedforward uses future-directed information to be more effective than feedback, which relies on late information only useful for future corrections. Growth percentiles are presented as a better way to measure student growth that accounts for starting proficiency levels when determining progress.