This document discusses the importance of proper records management in law enforcement. It notes that while technology has improved information sharing, it has also increased scrutiny of police data and the potential for manipulated crime statistics. The document advocates for internal checks and well-trained records staff to ensure accurate data collection and reporting. It provides recommendations for improving report quality, implementing sound records management practices, and maximizing available technology. Leadership, training, and participative management are seen as key to the effective operation of a records unit.
Based on a survey of Dutch banking executives, we identify the strengths and weaknesses of payments operating models (including selective outsourcing) in a demanding, highly regulated business sector and recommend a customer-centric model.
With a fundamental shift in the CFO mission, the finance function has become a critical change agent across organizations. The role of financial leaders such as CFOs is evolving, from a traditional financial controller, to one that drives performance improvements across the organization.
Since the release of the White House’s 2012 Digital Government Strategy, agencies have begun implementing and utilizing digital tools and services. GBC's survey of 396 senior-level federal employees reveals the current state of these services and the challenges moving forward.
EMA research consistently tracks IT service management (ITSM) as a hub of digital transformation and change.
What’s new are the ways artificial intelligence (AI), automation, and analytics are redefining ITSM’s role in
business innovation, services, and organizational reinvention. Although potentially game-changing, these
advances are not challenge-free. Technological complexity, functional understanding, resource allocation, and
simple resistance to change all exert a drag on adoption
Connected Campus — The Future is Your StudentSalesforce.org
Core assumptions of traditional higher ed practice are often misaligned with new realities of opportunity and need. Peter Coffee of salesforce.com shares observations on connection with the future of human collaboration, knowledge acceleration, business globalization and next-gen education to build strong lifelong relationships with your constituents.
2016 Thumbtack Small Business Friendliness Survey: Methodology & AnalysisThumbtack, Inc.
The 2016 Thumbtack.com Small Business Friendliness Survey polled over 12,000 small business owner-operators from across the country on their policy preferences and evaluations of their state and local governments. With this survey data, we provide three novel contributions. First, we grade 35 states and 78 metropolitan areas on 11 dimensions, ranging from overall business friendliness to more specific measures, such as the friendliness of an area's labor regulations. Second, we use econometric procedure known as dominance analysis to determine what small businesses want most from their state and local governments. This exercise revealed that licensing requirements and tax regulations are single biggest determinants of small businesses's evaluations of their local and state governments, respectively. Finally, we use regression analysis to determine how improving along different policy measures affects perceptions of overall friendliness. These results indicate that, among other things, requiring a service provider to hold a license is only negatively correlated with friendliness evaluations if that license is also seen as being difficult to comply with. With these results, we look forward to working with state and local officials to help improve policy conditions for small businesses across America.
3 Pillars of Performance in Finance Shared ServicesSarah Fane
As finance shared services mature, there are some well-established best practices that have developed. There three pillars that build the basis of any high performing organization:
1. Alignment between finance and procurement
2. Using effective automation technology
3. Having dedicated, end-to-end process owners
Most organizations will recognize these as best practices or perhaps aspirations, but can you measure their impact?
sharedserviceslink and Kofax conducted a survey of over 100 finance shared services professionals to measures the impact of these factors and the correlation of these best practices on performance.
Three Strategies to Improve the Citizen ExperienceGov BizCouncil
After a difficult 2014, federal agencies are looking to pivot toward modernizing their customer service infrastructures to better serve an increasingly digital-savvy public. Agencies are well on their way to making technological improvements, but without the corresponding cultural shifts agencies will continue to fall short of their goals. Drawing on recent studies from the Government Accountability Office (GAO) and the American Customer Satisfaction Index (ACSI), this issue brief lays out a roadmap to help your agency achieve a more citizen-centric mindset.
Download this GBC Issue Brief to learn:
How federal customer satisfaction with public services currently stacks up against the private sector,
What steps the federal government is taking to modernize its customer service infrastructure and what more it could be doing, and
Three strategies that can help your agency better engage with those it serves as well as improve its overall public perception.
Inside Services Contracting: Best Practices for Staff Augmentation and Shared...Gov BizCouncil
Perspectives from three government leaders on how agencies can use staff augmentation and shared services to maximize their needs for flexibility, cost, and operational control.
After a series of events that arguably damaged the reputation of the federal government’s customer service programs, in 2015 the Obama Administration announced its intention to overhaul public services to make them more customer-centric. Customer service factors heavily in the Digital Services Playbook, while the Office of Management and Budget (OMB) has designated it a Cross-Agency Priority Goal, focusing on streamlining transactions, developing standards for high-impact services, and using technology to improve the customer experience.
However, leading consumer studies and public opinion surveys have found that there is still much to be desired from federal customer service. According to the American Customer Satisfaction Index (ACSI), for instance, federal customer service continues to lag behind the private sector standard.
To better understand customer service from the perspective of the federal workforce, evaluate the drivers and challenges to reform, and shed light on improvements currently underway, Government Business Council (GBC) and Deloitte conducted a survey of federal managers.
Federal IT networks are under more pressure than ever before. Do federal managers have the IT services they need to effectively do their jobs? If not, how can agencies bring their IT infrastructure up to speed?
Etude PwC : "Digital Banking Survey" (2014)PwC France
http://pwc.to/1jQNy0n
Le secteur bancaire ne doit cesser d'innover pour continuer de satisfaire les besoins de leurs clients au temps de la digitalisation. Retrouvez toutes les conclusions PwC sur ce sujet.
Based on a survey of Dutch banking executives, we identify the strengths and weaknesses of payments operating models (including selective outsourcing) in a demanding, highly regulated business sector and recommend a customer-centric model.
With a fundamental shift in the CFO mission, the finance function has become a critical change agent across organizations. The role of financial leaders such as CFOs is evolving, from a traditional financial controller, to one that drives performance improvements across the organization.
Since the release of the White House’s 2012 Digital Government Strategy, agencies have begun implementing and utilizing digital tools and services. GBC's survey of 396 senior-level federal employees reveals the current state of these services and the challenges moving forward.
EMA research consistently tracks IT service management (ITSM) as a hub of digital transformation and change.
What’s new are the ways artificial intelligence (AI), automation, and analytics are redefining ITSM’s role in
business innovation, services, and organizational reinvention. Although potentially game-changing, these
advances are not challenge-free. Technological complexity, functional understanding, resource allocation, and
simple resistance to change all exert a drag on adoption
Connected Campus — The Future is Your StudentSalesforce.org
Core assumptions of traditional higher ed practice are often misaligned with new realities of opportunity and need. Peter Coffee of salesforce.com shares observations on connection with the future of human collaboration, knowledge acceleration, business globalization and next-gen education to build strong lifelong relationships with your constituents.
2016 Thumbtack Small Business Friendliness Survey: Methodology & AnalysisThumbtack, Inc.
The 2016 Thumbtack.com Small Business Friendliness Survey polled over 12,000 small business owner-operators from across the country on their policy preferences and evaluations of their state and local governments. With this survey data, we provide three novel contributions. First, we grade 35 states and 78 metropolitan areas on 11 dimensions, ranging from overall business friendliness to more specific measures, such as the friendliness of an area's labor regulations. Second, we use econometric procedure known as dominance analysis to determine what small businesses want most from their state and local governments. This exercise revealed that licensing requirements and tax regulations are single biggest determinants of small businesses's evaluations of their local and state governments, respectively. Finally, we use regression analysis to determine how improving along different policy measures affects perceptions of overall friendliness. These results indicate that, among other things, requiring a service provider to hold a license is only negatively correlated with friendliness evaluations if that license is also seen as being difficult to comply with. With these results, we look forward to working with state and local officials to help improve policy conditions for small businesses across America.
3 Pillars of Performance in Finance Shared ServicesSarah Fane
As finance shared services mature, there are some well-established best practices that have developed. There three pillars that build the basis of any high performing organization:
1. Alignment between finance and procurement
2. Using effective automation technology
3. Having dedicated, end-to-end process owners
Most organizations will recognize these as best practices or perhaps aspirations, but can you measure their impact?
sharedserviceslink and Kofax conducted a survey of over 100 finance shared services professionals to measures the impact of these factors and the correlation of these best practices on performance.
Three Strategies to Improve the Citizen ExperienceGov BizCouncil
After a difficult 2014, federal agencies are looking to pivot toward modernizing their customer service infrastructures to better serve an increasingly digital-savvy public. Agencies are well on their way to making technological improvements, but without the corresponding cultural shifts agencies will continue to fall short of their goals. Drawing on recent studies from the Government Accountability Office (GAO) and the American Customer Satisfaction Index (ACSI), this issue brief lays out a roadmap to help your agency achieve a more citizen-centric mindset.
Download this GBC Issue Brief to learn:
How federal customer satisfaction with public services currently stacks up against the private sector,
What steps the federal government is taking to modernize its customer service infrastructure and what more it could be doing, and
Three strategies that can help your agency better engage with those it serves as well as improve its overall public perception.
Inside Services Contracting: Best Practices for Staff Augmentation and Shared...Gov BizCouncil
Perspectives from three government leaders on how agencies can use staff augmentation and shared services to maximize their needs for flexibility, cost, and operational control.
After a series of events that arguably damaged the reputation of the federal government’s customer service programs, in 2015 the Obama Administration announced its intention to overhaul public services to make them more customer-centric. Customer service factors heavily in the Digital Services Playbook, while the Office of Management and Budget (OMB) has designated it a Cross-Agency Priority Goal, focusing on streamlining transactions, developing standards for high-impact services, and using technology to improve the customer experience.
However, leading consumer studies and public opinion surveys have found that there is still much to be desired from federal customer service. According to the American Customer Satisfaction Index (ACSI), for instance, federal customer service continues to lag behind the private sector standard.
To better understand customer service from the perspective of the federal workforce, evaluate the drivers and challenges to reform, and shed light on improvements currently underway, Government Business Council (GBC) and Deloitte conducted a survey of federal managers.
Federal IT networks are under more pressure than ever before. Do federal managers have the IT services they need to effectively do their jobs? If not, how can agencies bring their IT infrastructure up to speed?
Etude PwC : "Digital Banking Survey" (2014)PwC France
http://pwc.to/1jQNy0n
Le secteur bancaire ne doit cesser d'innover pour continuer de satisfaire les besoins de leurs clients au temps de la digitalisation. Retrouvez toutes les conclusions PwC sur ce sujet.
Anti-Bribery and Corruption Compliance for Third PartiesDun & Bradstreet
In this white paper, Kelvin Dickenson, Managing Director of D&B Global Compliance Solutions, discusses thoughtful approaches to buidling a scalable, effective and proportionate anti-corruption program for third-party due dilligence.
Second Step to Forensic Readiness_ Types and Sources of Digital Evidence.pdfELIJAH
Be prepared for a digital forensic investigation. Learn the types and sources of digital evidence, and how to collect, analyze, and preserve it in a secure manner. Get second step guidance from our experts to ensure your digital forensic readiness.
4.1
Updated April-09
Lecture Notes
Chapter 4
Enterprise Excellence
Implementation
ENTERPRISE EXCELLENCE
4.2
Updated April-09
Learning Objectives
• Management & Operations Plans
• Enterprise Excellence Projects
• Enterprise Excellence Project decision Process
• Planning the Enterprise Excellence Project
• Tollgate Reviews
• Project Notebook
4.3
Updated April-09
MANAGEMENT AND OPERATIONS PLANS
• The scope and complexity of the
implementation projects will vary from the
executive level, to the management level, to
the operational level
• Each plan, as it is developed and deployed,
will include projects to be accomplished
• Conflicts typically will occur amongst
requirements of quality, cost, and schedule
when executing a project
4.4
Updated April-09
ENTERPRISE EXCELLENCE PROJECTS
• An Enterprise Excellence project will be one of three
types:
1. Technology invention or innovation
2. New product, service, or process development
3. Product, service, or process improvement
• Enterprise Excellence uses the scientific method
• The scientific method is a process of organizing
empirical facts and their interrelationships in a
manner that allows a hypothesis to be developed and
tested
4.5
Updated April-09
ENTERPRISE EXCELLENCE PROJECTS
• The scientific method consists of the
following steps:
1. Observe and describe the situation
2. Formulate a hypothesis
3. Use the hypothesis to predict results
4. Perform controlled tests to confirm the hypothesis
4.6
Updated April-09
ENTERPRISE EXCELLENCE PROJECTS
• Figure 4.1 shows the project decision process
4.7
Updated April-09
ENTERPRISE EXCELLENCE PROJECT
DECISION PROCESS
• Inventing/Innovating Technology:
Technology development is accomplished using
system engineering
This system approach enables critical functional
parameters and responses to be quickly transferred
into now products, services, and processes
The process is a four-phase process (I2DOV):
Invention & Innovation – Develop – Optimize – Verify
4.8
Updated April-09
ENTERPRISE EXCELLENCE PROJECT
DECISION PROCESS
• Development of Products, Services, and
Processes
The Enterprise Excellence approach for developing
products, services, and processes is the Design for
Lean Six Sigma strategy.
This strategy helps to incorporate customer
requirements and expectations into the product
and/or service.
Concept – Design – Optimize - Verify (CDOV) is a
specific sequential design & development process
used to execute the design strategy.
4.9
Updated April-09
ENTERPRISE EXCELLENCE PROJECT
DECISION PROCESS
• Improving Products, Services, and Processes:
Improving products, services and processes usually
involves the effectiveness and efficiency of operations.
A product or service is said to be effective when it meets
all of its customer requirements.
Effectiveness can be simply expressed as "doing the
right things the first time ...
Complete Guide to Technology for Lawyers and Law Firms - Legodesk. Ways Technology Can Help Lawyers Win Cases - 1. Increased Transparency, 2. Case Digitization, 3. In-Depth Research, 4. High-Tech Litigation.
You can find more information about the Technology for Lawyers and Law Firms in here our blog https://legodesk.com/blog/legal-practice/importance-of-legal-technology/
Even with organizations tightening up data security measures, cybercriminals have become very sophisticated and continue to find ways to steal personal information and use it to open or access accounts. According to Javelin Strategies, incidences of identity theft grew by 11 percent from 2008 to 2009 altering the lives of 11 million Americans. If that pattern continues, one in every 20 Americans will be a victim of identity theft this year. The Red Flags Rule, which is enforceable as of June 1, 2010, and carries significant financial recourse for non-compliance, requires organizations across multiple industries to implement additional data security measures and be able to identify the danger signs of fraudulent activity.
In this 30-minute webcast, you will learn key tips to developing your Red Flags Rule playbook to effectively:
1. Enhance your data security practices
2. Harmonize data security control requirements across other data protection regulations such as PCI DSS
3. Monitor controls that the Federal Trade Commission mandates
4. Respond to red flags as they are identified
INITIAL COMPLIANCE APPROVAL IN JUST 2 MINUTESMay Martinsen
Did you know you can now check millions of international registry for PEP`s, Sanctions, Terrorism lists and Watchlists fast? Get the results in only 2 minutes. For more information, contact post@irmigroup.com
Tisski Ltd Freedom of Information White PaperKatie Weir
The public sector’s management of Freedom of Information (FOI) requests has come sharply into focus recently, with the new Information Commissioner threatening to vigorously pursue delays and poor treatment of FOI applications.
This white paper sets out to explore the challenges around maintaining compliance and what existing technology can deliver immediate improvements to FOI systems and processes.
It specifically looks at the power of Microsoft Dynamics 365 and will be useful to anyone operating in the public sector who wants to find a quick and effective means of ensuring compliance at a time of enhanced scrutiny.
Similar to Edward Claughton Records Management (20)
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
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➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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1. www.policerecordsmanagement.com
Today’s Records Management is Everyone’s Business
Ed Claughton
There is no doubt technology is the driving force of law enforcement today. Information
led policing and the use of advanced software programs has been the approach for some
time now. Yet with it has come an unintended and not always welcome byproduct that
has led to trouble for some agencies. A level of scrutiny like never before of the
information itself has created headlines resulting from allegations of manipulated crime
statistics. The decrease in crime over the last several years has led to many audits as well
as curious reporters on the hunt for discrepancies. With the advent of technology,
including police reports that are obtainable on-line, our numbers are everywhere.
Welcome to the world of police records management– the latest liability monkey in law
enforcement.
In 2004 the Broward Sheriff’s Office was tarnished with highly publicized incidents of
cooking the books. In 2007, the integrity of Chief Timoney and the Miami Police
Department were publicly called into question because of allegations that their crime stats
were routinely altered. While the Miami Police Department was cleared after an
investigation, several detectives and supervisors were arrested in the Broward case.
Why then does law enforcement often not have measures in place to prevent
discrepancies, errors, or even downright manipulation such as cooking the books? Are
we failing in the proper use of all this great technology? Are we not truly embracing
accountability? Are we neglecting to properly manage our records management
functions or to supervise those who work in these areas? The answer is probably yes to
all of the above.
Advancement of law enforcement technology calls for a change in the way we do
business. Computers in and of themselves are not the solution for problematic records
management or information sharing shortcomings. Without holistic approaches to
improving these ever important issues, technology alone cannot solve the ills that