Communication planning is like sex: everybody talks about it, but only a few can do it good.
This is my methodology, without cruft, straight to the point: 7 steps to follow to set up properly your communication.
W2MM is an Italian creative agency focused on visual identity, social media management and lookalization (look + localization). http://www.welcometomymondo.com
Support de présentation pour la journée régionale des ANT d'Aquitaine, organisée par la MOPA le mardi 26 février 2013.
Comment coordonner une équipe de 9 ANT autour de thématiques communes ? Quelle stratégie commune ? Quelle ressource pur le territoire ?
This summary provides the key information from the document in 3 sentences:
The study examined the effects of a fish oil-rich diet compared to a corn oil-rich diet on parameters related to nitric oxide (NO) and superoxide (O2-) production in the aortic root of apoE-/- mice, a model of atherosclerosis. The fish oil-rich diet increased NO production and endothelial NO synthase expression while decreasing inducible NO synthase, p22phox expression and O2- production. The fish oil diet also reduced protein oxidative damage markers like 4-hydroxynonenal, supporting the hypothesis that it can counteract atherogenic oxidative stress.
Consumo mediatico e comunicazione politica in ItaliaPiero Zilio
Fra le fonti di informazione politica hanno un forte peso le discussioni con parenti e amici, mentre è quasi ininfluente la partecipazione alle manifestazioni dei partiti.
Gli obiettivi di questa mini lezione sono:
1) identificare i principali media di informazione politica in Italia
2) osservare eventuali differenze di fruizione mediatica per orientamento politico
**Lezione 4 di 15 della serie «Comunicazione politica e media» in pubblicazione (estate 2014)**
Social Media Manager, il dipendente anomalo della Pubblica AmministrazionePiero Zilio
Il FormezPA mi ha chiesto di intervenire al convegno "Comunicare bene, Comunicare web" che si e' tenuto a Cagliari il 10 dicembre 2014. Ho pensato di farlo in maniera "anomala", utilizzando esclusivamente slide fotografiche senza alcuna parola, perché i social media manager comunicano in maniera differente, su strumenti alternativi e con orari, luoghi e inquadramento particolari ;)
Chi scarica le slide trova nei commenti le note del relatore per dare un senso alla componente fotografica (ecco come fare: Se hai scaricato le slide e non riesci a visualizzare il testo, ecco come fare: http://bit.ly/1wH2wOK ). A tutti gli altri invece... buona visione!
Presentazione su come creare e impostare una pagina Facebook istituzionale tenuta il 23/10/2012 in occasione del ciclo di webinar su "pubblica amministrazione e social media" organizzato da FormezPA per gli innovatori pubblici.
1) The document outlines recommendations from five groups of visitors regarding change management efforts. It discusses identifying supportive and competing elements in the current culture, developing stakeholder engagement plans, and incentivizing behaviors.
2) It also addresses questions about translating visions across locations without feeling like a power shift, aligning metrics to financial and social goals, and engaging different levels of an organization in change.
3) Building relationships with influencers, understanding cultural responses to change, and equipping mid-level leaders as change agents are also discussed. The importance of transparency, benchmarking sensitively, and communicating in a relationship-focused way are emphasized.
W2MM is an Italian creative agency focused on visual identity, social media management and lookalization (look + localization). http://www.welcometomymondo.com
Support de présentation pour la journée régionale des ANT d'Aquitaine, organisée par la MOPA le mardi 26 février 2013.
Comment coordonner une équipe de 9 ANT autour de thématiques communes ? Quelle stratégie commune ? Quelle ressource pur le territoire ?
This summary provides the key information from the document in 3 sentences:
The study examined the effects of a fish oil-rich diet compared to a corn oil-rich diet on parameters related to nitric oxide (NO) and superoxide (O2-) production in the aortic root of apoE-/- mice, a model of atherosclerosis. The fish oil-rich diet increased NO production and endothelial NO synthase expression while decreasing inducible NO synthase, p22phox expression and O2- production. The fish oil diet also reduced protein oxidative damage markers like 4-hydroxynonenal, supporting the hypothesis that it can counteract atherogenic oxidative stress.
Consumo mediatico e comunicazione politica in ItaliaPiero Zilio
Fra le fonti di informazione politica hanno un forte peso le discussioni con parenti e amici, mentre è quasi ininfluente la partecipazione alle manifestazioni dei partiti.
Gli obiettivi di questa mini lezione sono:
1) identificare i principali media di informazione politica in Italia
2) osservare eventuali differenze di fruizione mediatica per orientamento politico
**Lezione 4 di 15 della serie «Comunicazione politica e media» in pubblicazione (estate 2014)**
Social Media Manager, il dipendente anomalo della Pubblica AmministrazionePiero Zilio
Il FormezPA mi ha chiesto di intervenire al convegno "Comunicare bene, Comunicare web" che si e' tenuto a Cagliari il 10 dicembre 2014. Ho pensato di farlo in maniera "anomala", utilizzando esclusivamente slide fotografiche senza alcuna parola, perché i social media manager comunicano in maniera differente, su strumenti alternativi e con orari, luoghi e inquadramento particolari ;)
Chi scarica le slide trova nei commenti le note del relatore per dare un senso alla componente fotografica (ecco come fare: Se hai scaricato le slide e non riesci a visualizzare il testo, ecco come fare: http://bit.ly/1wH2wOK ). A tutti gli altri invece... buona visione!
Presentazione su come creare e impostare una pagina Facebook istituzionale tenuta il 23/10/2012 in occasione del ciclo di webinar su "pubblica amministrazione e social media" organizzato da FormezPA per gli innovatori pubblici.
1) The document outlines recommendations from five groups of visitors regarding change management efforts. It discusses identifying supportive and competing elements in the current culture, developing stakeholder engagement plans, and incentivizing behaviors.
2) It also addresses questions about translating visions across locations without feeling like a power shift, aligning metrics to financial and social goals, and engaging different levels of an organization in change.
3) Building relationships with influencers, understanding cultural responses to change, and equipping mid-level leaders as change agents are also discussed. The importance of transparency, benchmarking sensitively, and communicating in a relationship-focused way are emphasized.
I shared insights with participating NGOs as a resource person for NASSCOM Foundation's Bring the Change Week event at Bangalore on December 2, 2011. It covers perspectives on what not-for-profits need to know about communication, how to develop a communication plan and pitfalls to avoid.
The document provides guidance on developing an effective social media strategy, emphasizing the importance of thorough research, listening to customers, building relationships and engagement over push marketing, as well as measuring results and accepting criticism. It outlines best practices for creating a social media strategy such as setting goals, deciding appropriate channels, providing value to followers, and recruiting influencers to spread messaging. The strategy should focus 80% on research and planning before implementing 20% on specific social media tactics.
The document provides guidance on developing an effective social media strategy, emphasizing the importance of thorough research, listening to customers, building relationships and engagement over push marketing, as well as measuring results and accepting criticism. It outlines best practices for creating a social media strategy such as setting goals, deciding appropriate channels, recruiting influencers, and focusing more on planning than tactics. The presentation stresses that social media is about people, community, and participation rather than one-way communication.
The document discusses planning and research in social marketing. It covers the 10 steps in the strategic marketing planning process, with a focus on the first two steps of planning and strategy, and research. For step 1, it describes assessing goals, resources, the target behavior, market characteristics, distribution channels, and competitors. Step 2 involves conducting a situation analysis including a SWOT analysis, examining past efforts, and assessing strengths, weaknesses, opportunities, and threats both internally and externally. It also discusses formative research methods like qualitative research through focus groups and interviews to understand perspectives, and quantitative research through surveys and data analysis.
The document discusses how to identify key publics and their characteristics, determine the best combinations of publics to target, develop primary and secondary message strategies tailored to each public's interests, and use slogans, themes, taglines, and staged events consistently across publics while still addressing each group's unique motivations. It emphasizes the importance of research in understanding publics and designing effective public-specific messages to accomplish communication objectives.
Creating a Strategic Marketing Communications Plan explores the role of marketing communications in your organization, describes research tools, reviews the elements of a marketing communications plan and shows you how to create a strategic marketing communications plan.
Communicating College Program Offerings: Brand Development Workshoplucilledagpin
The document outlines the agenda for a brand development workshop being held on July 31, 2021 to develop the strategic direction and brand identity for the College of Agriculture and Related Sciences program offerings at Communicating College. The workshop will include exercises to define the brand's purpose and values, identify target personas, analyze competitors, develop brand messaging and strategies, and set goals and metrics for measuring success. The overall goals are to gather leader perspectives, guide the team to cohesion, and generate outputs to create a coherent image for each program starting with the Masters of Extension Education.
1) The document provides strategies for preparing an effective presentation, including planning, preparing, and practicing.
2) It emphasizes the importance of understanding the audience by analyzing their interests, familiarity with the topic, and other characteristics.
3) The document outlines how to organize the content of a presentation, including introducing the topic, presenting the main body of the content in a logical pattern like chronological or categorical order, and concluding by summarizing the main points.
How to write a marketing and
communications strategy
Bringing together all you’ve learned and all elements of the marketing mix to make a positive impact on
your target audience, here’s a simple accessible guide to creating future campaigns and a communications
strategy.
The document provides guidance on writing effective policy briefs. It discusses that policy briefs are short documents that present research findings and recommendations to non-specialist policy audiences. The document outlines key elements of a successful policy brief such as understanding the audience, crafting clear and memorable messages, using a standard structure of an executive summary, introduction, methodology, results, implications and recommendations, and avoiding common pitfalls like including too much jargon or methodology. The goal is to distill research into concise yet compelling recommendations to influence policymakers.
Public communication is a strategic form of communication used to share information with a group of people to deliver a message on a specific topic. There are several types of public communication including ceremonial, demonstrative, informative, and persuasive communications. As a public speaker, your role is to convey information to your audience in a clear and engaging manner. It is important to plan your speech effectively, practice delivering it, and use body language and a positive attitude to connect with your audience. Public communication skills are essential for success in both personal and professional contexts.
Marketing and Media are essential to nonprofits for promoting your programs and services, as well as your organization as a brand. Having a strategy and assessing its effectiveness are critical to success. Use this checklist as an on-ramp for planning.
The document provides guidance on strategic planning and communications for organizations. It discusses developing a clear mission and vision, understanding audiences, overcoming obstacles, connecting with supporters, using media and framing messages. Key questions are posed in each area to help organizations assess their current approach and identify goals and action items to strengthen their work.
Bma strategic thinking_for_social_media_marketing_successSusby Digital
The document provides an overview of strategic social media marketing. It discusses defining goals, understanding strengths and weaknesses, creating a plan using LOVE (Listen, Offer, Visit, Engage), implementing campaigns, measuring results, and focusing on building relationships over traditional marketing. The presentation emphasizes listening to customers, creating valuable content, participating authentically, and adapting plans in real-time for social media marketing success.
The document provides an overview for creating a strategic marketing communications plan, including defining goals and objectives, identifying target audiences, developing key messages, selecting communication channels, implementing tactics, and measuring success. It emphasizes the importance of research, segmentation of audiences, and creating a framework with vision, mission, positioning, and messages aligned with specific audience interests and values. The plan should have clear roles and timeline for execution while building in evaluation points to monitor effectiveness.
FLICS '13 Annual Meeting - Social Media Strategy for Film CommissionsExcelPR Group
This document provides an overview of developing a social media strategy. It begins with introducing the presenter, Erik Deutsch, and establishes that regardless of liking or disliking social media, organizations can leverage it for PR and marketing. It outlines key questions to consider regarding the audience and objectives. The document then covers key social media platforms like Facebook and types of content. It provides two sample plans - one for organizations that dislike social media focused on protection and monitoring, and one for those that like social media focused on active engagement and content creation.
The main topic is Pitching a Project Idea InstructionsCrea.docxcdorothy
The main topic is: Pitching a Project Idea
Instructions
Create a written strategic communications plan for the professional communication challenge or opportunity of your choice. Your plan should include the following components.
Description:
What is your challenge or opportunity?
Why is this professionally important to you?
Goal:
What goals or outcomes do you want to achieve with this communication?
Is the communication goal clear, concise, and actionable?
Audience:
Who is your target audience?
What are the professional positions of the audience members?
What demographic characteristics will the audience comprise?
What is your relationship to the audience?
What background knowledge and expertise does the audience have?
What does the audience know, feel about, and expect concerning this communication?
What preconceptions or biases do you possess that might prevent you from building rapport with your audience?
What information is available about your audience?
What research or sources will you use to obtain information about the audience?
What conclusions have you been able to draw about the audience?
What tone will you use to convey your message?
Is the setting casual or formal?
Is the communication personal or impersonal?
Key Message:
What is the primary message you must convey to your audience?
Is the message compelling and memorable?
Is the message clear and concise?
Is the message aligned with your audience's goals and needs?
Supporting Points:
What three or four points, reasons, or justifications support your message?
What research or sources will you use to obtain facts and data about your message?
Channel Selection:
What communication style will you employ (tell/sell or consult/join) and why?
What channels will you use to deliver your message, and why will they be the most effective?
What purpose is served by each style and channel you have selected?
Action Request:
What is your action request?
Is the action request you are making to your audience clear, concise, and easily actionable?
.
The strategic communications plan checklist outlines the key elements to include when developing a strategic communications plan. It includes researching target audiences and current perceptions, setting goals and objectives, identifying strategies and tactics to reach audiences and achieve objectives, determining activities and materials needed, and establishing an evaluation, budget, and timeline. The checklist provides guidance on developing comprehensive communications plans with audience and goal definition, strategic approaches, and critical planning elements.
Siamo un paese (fatto) di Facebook? Lo stiamo diventando. E in quanto motore di ricerca, app e fonte di dati, la pubblica amministrazione dovrebbe pianificare la propria presenza su questo popolare social network.
Social media strategy: metodologia per la Pubblica AmministrazionePiero Zilio
Social Media Strategy per la PA: un approccio metodologico per gestire in modo strategico i profili social della pubblica amministrazione. Capitolo a cura di Piero Zilio tratto dalla seconda edizione di "Social Media e PA, dalla formazione ai consigli per l'uso" (CC BY-SA 4.0).
More Related Content
Similar to Planning communication: zero cruft, seven methodology steps
I shared insights with participating NGOs as a resource person for NASSCOM Foundation's Bring the Change Week event at Bangalore on December 2, 2011. It covers perspectives on what not-for-profits need to know about communication, how to develop a communication plan and pitfalls to avoid.
The document provides guidance on developing an effective social media strategy, emphasizing the importance of thorough research, listening to customers, building relationships and engagement over push marketing, as well as measuring results and accepting criticism. It outlines best practices for creating a social media strategy such as setting goals, deciding appropriate channels, providing value to followers, and recruiting influencers to spread messaging. The strategy should focus 80% on research and planning before implementing 20% on specific social media tactics.
The document provides guidance on developing an effective social media strategy, emphasizing the importance of thorough research, listening to customers, building relationships and engagement over push marketing, as well as measuring results and accepting criticism. It outlines best practices for creating a social media strategy such as setting goals, deciding appropriate channels, recruiting influencers, and focusing more on planning than tactics. The presentation stresses that social media is about people, community, and participation rather than one-way communication.
The document discusses planning and research in social marketing. It covers the 10 steps in the strategic marketing planning process, with a focus on the first two steps of planning and strategy, and research. For step 1, it describes assessing goals, resources, the target behavior, market characteristics, distribution channels, and competitors. Step 2 involves conducting a situation analysis including a SWOT analysis, examining past efforts, and assessing strengths, weaknesses, opportunities, and threats both internally and externally. It also discusses formative research methods like qualitative research through focus groups and interviews to understand perspectives, and quantitative research through surveys and data analysis.
The document discusses how to identify key publics and their characteristics, determine the best combinations of publics to target, develop primary and secondary message strategies tailored to each public's interests, and use slogans, themes, taglines, and staged events consistently across publics while still addressing each group's unique motivations. It emphasizes the importance of research in understanding publics and designing effective public-specific messages to accomplish communication objectives.
Creating a Strategic Marketing Communications Plan explores the role of marketing communications in your organization, describes research tools, reviews the elements of a marketing communications plan and shows you how to create a strategic marketing communications plan.
Communicating College Program Offerings: Brand Development Workshoplucilledagpin
The document outlines the agenda for a brand development workshop being held on July 31, 2021 to develop the strategic direction and brand identity for the College of Agriculture and Related Sciences program offerings at Communicating College. The workshop will include exercises to define the brand's purpose and values, identify target personas, analyze competitors, develop brand messaging and strategies, and set goals and metrics for measuring success. The overall goals are to gather leader perspectives, guide the team to cohesion, and generate outputs to create a coherent image for each program starting with the Masters of Extension Education.
1) The document provides strategies for preparing an effective presentation, including planning, preparing, and practicing.
2) It emphasizes the importance of understanding the audience by analyzing their interests, familiarity with the topic, and other characteristics.
3) The document outlines how to organize the content of a presentation, including introducing the topic, presenting the main body of the content in a logical pattern like chronological or categorical order, and concluding by summarizing the main points.
How to write a marketing and
communications strategy
Bringing together all you’ve learned and all elements of the marketing mix to make a positive impact on
your target audience, here’s a simple accessible guide to creating future campaigns and a communications
strategy.
The document provides guidance on writing effective policy briefs. It discusses that policy briefs are short documents that present research findings and recommendations to non-specialist policy audiences. The document outlines key elements of a successful policy brief such as understanding the audience, crafting clear and memorable messages, using a standard structure of an executive summary, introduction, methodology, results, implications and recommendations, and avoiding common pitfalls like including too much jargon or methodology. The goal is to distill research into concise yet compelling recommendations to influence policymakers.
Public communication is a strategic form of communication used to share information with a group of people to deliver a message on a specific topic. There are several types of public communication including ceremonial, demonstrative, informative, and persuasive communications. As a public speaker, your role is to convey information to your audience in a clear and engaging manner. It is important to plan your speech effectively, practice delivering it, and use body language and a positive attitude to connect with your audience. Public communication skills are essential for success in both personal and professional contexts.
Marketing and Media are essential to nonprofits for promoting your programs and services, as well as your organization as a brand. Having a strategy and assessing its effectiveness are critical to success. Use this checklist as an on-ramp for planning.
The document provides guidance on strategic planning and communications for organizations. It discusses developing a clear mission and vision, understanding audiences, overcoming obstacles, connecting with supporters, using media and framing messages. Key questions are posed in each area to help organizations assess their current approach and identify goals and action items to strengthen their work.
Bma strategic thinking_for_social_media_marketing_successSusby Digital
The document provides an overview of strategic social media marketing. It discusses defining goals, understanding strengths and weaknesses, creating a plan using LOVE (Listen, Offer, Visit, Engage), implementing campaigns, measuring results, and focusing on building relationships over traditional marketing. The presentation emphasizes listening to customers, creating valuable content, participating authentically, and adapting plans in real-time for social media marketing success.
The document provides an overview for creating a strategic marketing communications plan, including defining goals and objectives, identifying target audiences, developing key messages, selecting communication channels, implementing tactics, and measuring success. It emphasizes the importance of research, segmentation of audiences, and creating a framework with vision, mission, positioning, and messages aligned with specific audience interests and values. The plan should have clear roles and timeline for execution while building in evaluation points to monitor effectiveness.
FLICS '13 Annual Meeting - Social Media Strategy for Film CommissionsExcelPR Group
This document provides an overview of developing a social media strategy. It begins with introducing the presenter, Erik Deutsch, and establishes that regardless of liking or disliking social media, organizations can leverage it for PR and marketing. It outlines key questions to consider regarding the audience and objectives. The document then covers key social media platforms like Facebook and types of content. It provides two sample plans - one for organizations that dislike social media focused on protection and monitoring, and one for those that like social media focused on active engagement and content creation.
The main topic is Pitching a Project Idea InstructionsCrea.docxcdorothy
The main topic is: Pitching a Project Idea
Instructions
Create a written strategic communications plan for the professional communication challenge or opportunity of your choice. Your plan should include the following components.
Description:
What is your challenge or opportunity?
Why is this professionally important to you?
Goal:
What goals or outcomes do you want to achieve with this communication?
Is the communication goal clear, concise, and actionable?
Audience:
Who is your target audience?
What are the professional positions of the audience members?
What demographic characteristics will the audience comprise?
What is your relationship to the audience?
What background knowledge and expertise does the audience have?
What does the audience know, feel about, and expect concerning this communication?
What preconceptions or biases do you possess that might prevent you from building rapport with your audience?
What information is available about your audience?
What research or sources will you use to obtain information about the audience?
What conclusions have you been able to draw about the audience?
What tone will you use to convey your message?
Is the setting casual or formal?
Is the communication personal or impersonal?
Key Message:
What is the primary message you must convey to your audience?
Is the message compelling and memorable?
Is the message clear and concise?
Is the message aligned with your audience's goals and needs?
Supporting Points:
What three or four points, reasons, or justifications support your message?
What research or sources will you use to obtain facts and data about your message?
Channel Selection:
What communication style will you employ (tell/sell or consult/join) and why?
What channels will you use to deliver your message, and why will they be the most effective?
What purpose is served by each style and channel you have selected?
Action Request:
What is your action request?
Is the action request you are making to your audience clear, concise, and easily actionable?
.
The strategic communications plan checklist outlines the key elements to include when developing a strategic communications plan. It includes researching target audiences and current perceptions, setting goals and objectives, identifying strategies and tactics to reach audiences and achieve objectives, determining activities and materials needed, and establishing an evaluation, budget, and timeline. The checklist provides guidance on developing comprehensive communications plans with audience and goal definition, strategic approaches, and critical planning elements.
Similar to Planning communication: zero cruft, seven methodology steps (20)
Siamo un paese (fatto) di Facebook? Lo stiamo diventando. E in quanto motore di ricerca, app e fonte di dati, la pubblica amministrazione dovrebbe pianificare la propria presenza su questo popolare social network.
Social media strategy: metodologia per la Pubblica AmministrazionePiero Zilio
Social Media Strategy per la PA: un approccio metodologico per gestire in modo strategico i profili social della pubblica amministrazione. Capitolo a cura di Piero Zilio tratto dalla seconda edizione di "Social Media e PA, dalla formazione ai consigli per l'uso" (CC BY-SA 4.0).
Trasferire meccanicamente le tecniche di marketing alla politica è rischioso: meglio costruire una rapporto duraturo che preveda la partecipazione del cittadino e non si esaurisca con l'acquisto del «prodotto» (il voto).
L'obiettivo di questa mini lezione è:
1) identificare 3 modelli base di marketing politico
**Lezione 3 di 15 della serie «Comunicazione politica e media» in pubblicazione (estate 2014)**
Domande @PieroZilio con #PilloleComPol
Fasi della comunicazione politica in Italia e in occidentePiero Zilio
L'evoluzione della comunicazione politica può essere letta alla luce dei cambiamenti nelle campagne elettorali
Gli obiettivi di questa mini lezione sono:
1) definire la comunicazione politica
2) osservare l'evoluzione delle campagne elettorali
**Lezione 2 di 15 della serie «Comunicazione politica e media» in pubblicazione (estate 2014)**
Domande @PieroZilio con #PilloleComPol
Teorie di comunicazione, media e politica: un imprinting pericolosoPiero Zilio
Per un lungo periodo si è studiata la comunicazione in funzione della sua capacità di influenzare le «masse»... È arrivato il momento di liberarci da questo imprinting pericoloso.
Gli obiettivi di questa mini lezione sono:
1) conoscere le teorie di comunicazione
2) saperle applicare alla politica
**Lezione 1 di 15 della serie «Comunicazione politica e media» in pubblicazione (estate 2014)**
Domande @PieroZilio con #PilloleComPol
Scrivere per il web nella Pubblica Amministrazione (senza farsi male fra vira...Piero Zilio
Perché dovresti imparare a scrivere per il web nella pubblica Amministrazione?
1) per farti trovare;
2) per farti apprezzare una volta trovato.
In questa presentazione spiego come...
SOPRA IL WEB
Scrivere in termini di:
- Legibility
- Readability
NEL WEB
Scrivere in termini di:
- Struttura
- Stile
SOTTO IL WEB
Scrivere tenendo presente:
- Responsive Web Design
- Google
MOSTRI SACRI
Scrivere per il web al tempo di:
- Video virali
- Facebook
Linee guida per i siti web della Pubblica Amministrazione e Decreto Legislati...Piero Zilio
Contenuti minimi dei siti web pubblici istituzionali e tematici alla luce delle Linee guida dei siti web per la pubblica amministrazione e del D.lgs 33/2013.
Definizione di sito web pubblico (istituzionale e tematico), istituzioni e figure destinatarie delle Linee guida per i siti web della PA, standard di accessibilità e usabilità, riflessione critica sulla PA 2.0 e i social media.
Pianificare la comunicazione: zero fuffa, sette passi metodologiciPiero Zilio
Il piano di comunicazione è come il sesso: in molti ne parlano, ma in pochi lo fanno bene.
Ecco la mia metodologia, senza fuffa, dritto al punto: 7 passi da seguire per impostare correttamente la tua comunicazione.
2. GOALS
2/11Piero ZILIO
• Do you know them? Are they clear?
• Can you translate them into
communication goals?
• Are they reachable
and measurable?
A communication plan supports your organizational goals and objectives:
3. AUDIENCE
3/11Piero ZILIO
• Did you locate them? Grouped?
• What distinguishes them?
• Are they linked to
a goal?
Each goal refers to a specific audience:
4. STRATEGIES
4/11Piero ZILIO
• Segment(eg. differentiated, focused,...)
• Purpose(eg. persuasion, facilitation,...)
• Contact (eg. direct, mediated,...)
• Range (eg. wide, narrow,...)
• Style (eg. educational, mixed, ...)
Different goals and audiences require custom strategies according to:
5. CONTENTS
5/11Piero ZILIO
• Have you defined your
semantic field?
• Did you schedule the
publishing plan?
Contents are (1) values and (2) information to be used in your message:
6. MEDIA
6/11Piero ZILIO
Different goals, audiences, strategies and contents = different media:
• Link media to content
(eg. don’t talk about innovation with a phonogram)
• Think within a
media-mix
7. ACTIONS
7/11Piero ZILIO
For each chosen media:
• Make a census of available
actions and tools
• Select consistent actions
and tools (according to.01,.02,.03,.04,.05)
• Schedule
8. EVALUATION
8/11Piero ZILIO
• Define evaluation goals related
to communication ones
• Use qualitative marks
and quantitative ones
• Never stop monitoring
and adapting
Set up a flexible and modifiable communication plan: