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PLANNING COMMUNICATION
Piero ZILIO
zero cruft,
seven methodology steps
GOALS
2/11Piero ZILIO
• Do you know them? Are they clear?
• Can you translate them into
communication goals?
• Are they reachable
and measurable?
A communication plan supports your organizational goals and objectives:
AUDIENCE
3/11Piero ZILIO
• Did you locate them? Grouped?
• What distinguishes them?
• Are they linked to
a goal?
Each goal refers to a specific audience:
STRATEGIES
4/11Piero ZILIO
• Segment(eg. differentiated, focused,...)
• Purpose(eg. persuasion, facilitation,...)
• Contact (eg. direct, mediated,...)
• Range (eg. wide, narrow,...)
• Style (eg. educational, mixed, ...)
Different goals and audiences require custom strategies according to:
CONTENTS
5/11Piero ZILIO
• Have you defined your
semantic field?
• Did you schedule the
publishing plan?
Contents are (1) values and (2) information to be used in your message:
MEDIA
6/11Piero ZILIO
Different goals, audiences, strategies and contents = different media:
• Link media to content
(eg. don’t talk about innovation with a phonogram)
• Think within a
media-mix
ACTIONS
7/11Piero ZILIO
For each chosen media:
• Make a census of available
actions and tools
• Select consistent actions
and tools (according to.01,.02,.03,.04,.05)
• Schedule
EVALUATION
8/11Piero ZILIO
• Define evaluation goals related
to communication ones
• Use qualitative marks
and quantitative ones
• Never stop monitoring
and adapting
Set up a flexible and modifiable communication plan:
DO NOT START
communication plan
PICKING UP MEDIA
9/11Piero ZILIO
ALWAYS START
ANALYZING DATA
10/11Piero ZILIO
communication plan
11/11Piero ZILIO
pierozilio@pierozilio.eu
http://www.slideshare.net/pierozilio
http://www.linkedin.com/in/pierozilio
Piero ZILIO

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Planning communication: zero cruft, seven methodology steps