IT software can be tricky, but also useful for companies. Knowing what not to do can help ensure your company is doing it the right way, and could potentially save you a lot of time and money.
2. What is MIS?
• Management Information Systems
Study of people, technology, and organizations
• Integrated set of components for collecting, storing and processing
data & providing information, knowledge, and digital products
• Business rely on this to carry out and manage their operations,
interact with customers and suppliers, and compete in the
marketplace
3. FBI
• Virtual Case File (VCF) failed in 2004
Cost taxpayers $100 million
• New program called Sentinel relys on
off-the-shelf software
$581 million program
Included new computer network,
thousands of new high-speed personals
computers for agents & analysts
• 400 problems were identified and
ignored
4. McDonalds
• Innovate software system begun in 2001
Intended to help managers with food costs
Planned to be a $1 billion project over 5 years
$170 million was spent within 2 years
• In 2002, $343.8 million lost
• Failed before it even got off the ground
• Begun to focus on improving quality of
service
1700 new restaurants opened in the past 10
years
5. Denver Airport
• 10 years and $600 million wasted on failed
IT
• Intended for improvement on baggage
systems
• Did not function, or open for use
• Denver went back to old tugs and carts
• “..wanted a system that would move
hundreds of thousands of bags…and
basically it couldn’t move a Barbie doll
efficiently”
6. Federal Aviation Administration
• $1.5 billion worth of hardware & software out of $2.6 billion spent
was useless
• AAS system was intended for new controllers for improved
communication for air traffic
• $1.1 billion was used for a separate software (DSR)
• Project was deemed too immense and unmanageable
7. KMart
• Due to IT failure, nothing left
or arrived to a warehouse for 3
years
• Employees still receiving
paychecks
• After glitch came to light, all
merchandise was sold off
Kept quiet by management and
employees
8. Work Cited
• Charette, Robert N. "Why Software Fails." IEEE Spectrum: Technology, Engineering,
and Science News. IEEE Spectrum, 01 Sept. 2005. Web. 08 May 2017.
• "Failure Examples." Examples of IT Project failure. N.p., n.d. Web. 09 May 2017.
• "Fast Food Fails Digital Networking Test." Information Technology Planning,
Implementation and IT Solutions for Business - News & Reviews -
BaselineMag.com. N.p., n.d. Web. 29 Mar. 2017.
• "FBI Pushed Ahead With Troubled Software." The Washington Post. WP Company, 06
June 2005. Web. 29 Mar. 2017.
• "Information system." Encyclopædia Britannica. Encyclopædia Britannica, inc., n.d.
Web. 06 Mar. 2017.
• O'Neil, Roger. "Denver baggage system to be abandoned." NBCNews.com.
NBCUniversal News Group, 16 Aug. 2005. Web. 05 May 2017.
• "The Ugly History of Tool Development at the FAA." Information Technology Planning,
Implementation and IT Solutions for Business - News & Reviews -
BaselineMag.com. N.p., n.d. Web. 06 May 2017.
• "What is MIS?" Management Information Systems. N.p., n.d. Web. 27 Feb. 2017.
