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Education is our passion. Your success is our business.




Enrollment
Marketing
Services
1   Who We Are
2   Interactive
3   Creative
4 Direct Marketing
5   Traditional Media
6 Marketing Services
Who We Are
PlattForm Higher Education is the largest full-service agency specializing in enrollment
marketing for higher education. For more than 20 years, we have helped colleges and
universities throughout the United States and Canada aim higher with our innovative,          What We Do
specialized expertise and exceptional service.

Education is our passion. Your success is our business. By partnering exclusively with
                                                                                              Interactive Marketing
colleges and universities, we can stay focused on your institution’s enrollment challenges.
With a clear understanding, we can provide solution-focused strategies, regardless
whether it is an undergraduate, graduate, continuing education or online program.
                                                                                              Creative Services
Through a collaborative process characterized by exceptional service, our educational
marketing strategies help you attract, enroll and retain more students. In fact, it is this
exceptional service that binds all of our values together. It’s the cornerstone of our        Direct Marketing
business.

Form a Strategic Partnership                                                                  Traditional Media
We have the resources to complement your admissions team and to help you develop
and realize every stage of your strategy. Because we are passionate about providing
personalized attention, you experience exceptional customer service while getting all
the benefits of our unparalleled range of in-house services.
                                                                                              Marketing Services

Whether you want to completely reinvent your institution’s brand, extend your presence
on the Web or design a new viewbook, we have the resources and expertise you need.
And just because we’re a full-service agency doesn’t mean you need every service we
provide.

Gain a Competitive Edge
To recruit more of the right students, you have to be more competitive today than ever
before. Your partnership with PlattForm Higher Education gives you an edge.

We are proud of our ability to develop targeted marketing strategies that address
your unique needs. Our recommendations are formed organically through a process
of thoughtful research and a wide range of relevant data analysis. Once we figure out
the facts, we move quickly to express your brand and elicit a response from the right
prospective students.

Our partnership is based, in part, on earned trust and verifiable results. In sum, our
customized approach to direct-response advertising and brand development can offer
the results you’ve been looking for.

Aim higher with the leader in enrollment marketing
       • More than 22 years in higher education marketing
       • Trusted partner to more than 4,000 schools
       • Leader in innovation
       • Understand how to balance direct-response and brand development
       • Proven history of high–quality, high-converting inquiries
       • Can quickly adapt strategy to accommodate for changes
       • Full-service capabilities allow us to maximize your budget for optimal results




                                                                                                                  1
Interactive
                            Innovative. Experienced. Reliable. Clients frequently use words like




60%
                            these to describe PlattForm Higher Education’s Interactive Marketing
                            team. As the leading provider of interactive marketing services for higher
                            education, we have earned a solid reputation for providing solution-
                            driven strategies that create long-term opportunities for admissions
of search engine clicks     departments.
are generated from the
top 3 results on a search   Today, the landscape of higher education is more complicated and
                            competitive than ever before. You need a partner who can help you
engine’s results page.
                            swiftly and effectively navigate emerging technologies while supporting
                            your overall recruitment goals – one that combines advanced interactive
(AdAge)                     capabilities with the focused attention to detail exemplified by
                            exceptional customer service.

                            The process is quite simple. Quality inquiry. Applicant. Enrolled student.
                            As our partner, you can start using words like these to describe your
                            prospective students faster and more often because our strategies help


53 Billion                  you achieve your goals.



minutes                     We offer:
– amount of cumulative
time Americans spent on             • Interactive Cost-Per-Inquiry Generation
Facebook in March, 2011.
That’s the equivalent of            • Pay-Per-Click Advertising
about 100,000 years
                                    • Online Display Advertising
(AdAge)

                                    • Search Engine Optimization

                                    • Social Media


Half
of all adults get
                                    • Email Marketing

                                    • Web Design and Development
information on a
cell phone or tablet                • Mobile Marketing
computer

(MarketingProfs)




                                                                                                         2
reative                                                                                               d as




                           C
                                                                                                                            efine
                                                                                                                   best d          ivity,
                                                                                                            jects           creat
                                                                                                  for pro            bout             lled
                                                                                            eam               are a into enro
                                                                                      ive t           they            ts
                                                                                 reat          te as al studen
                                                                          our c          siona        nti
                                                               re ly on l. As pas               pote
                                                     rsities          ig ina           turning                                          ch a
                                             unive g and or                    ed in                                             in su
                                       and              in               erest                                            nt it           ent
                                 ges
                           Colle ive, capt
                                                  ivat           lly in
                                                                       t                                           prese          nrollm
                                                       is  equa                                         o  l and alize in e               r.
                                 ess           eam                                                 scho            ci               faste
                            expr        tive t                                              your             e spe ial much
                                   rea                                              ue to tudent. W essent
                             our C s.                                         uniq
                                    nt                                  at is            ted s f what is
                              stud
                                  e                                 wh             arge
                                                             tand            the t           nce o                                           rder
                                                     ders              g to             esse                                          u in o at
                                             to un             pellin et to the                                                th yo
                                      trive          st co
                                                             m
                                                                       eg                                                ly wi           ut w
                                                                                                                                               h
                                We s         s mo               ns w                                              close           nd o            e
                                      t hat i         ch   mea                                         ls work ce. We fi                 mu  nicat
                                way            , whi                            e                siona           ien              com
                                        eting                            eren
                                                                               c           rofes          t aud eces that
                                 mark                              f Diff            ive p          arge
                                                            int o             creat           our t            ve pi
                                                           o
                                                  ol’s P Educatio
                                                                          n’s             s y            reati
                                                                                    prise         uce c
                                           Scho gher                          com            prod
                                   Your            Hi                  who            d we
                                            orm                actly           nt, an
                                    Platt
                                           F             d ex           iffere
                                                 rstan             on d
                                     to   unde r instituti               t voic
                                                                                e.
                                             s  you             d istinc
                                      make titution’s
                                                                                              ude:
                                                 s
                                       yo  ur in
                                                                l
                                                         s inc
                                                  rvice
                                           ve se                  ent
                                    rcreati                   lopm
                                  Ou                al de
                                                          ve
                                             llater
                                        • Co             riting




 2%
                                               nte nt w
                                         • Co




9
                                                 t
                                          • Prin           n
                                                    uctio
                                           • Prod
                           will                         esign
                  de  nts                        eb d
            ol s
                tu        their             •W
    high
        scho ool from what                               ooks
of         sch          d                      •V iewb
       e a         t fin        e
   mov       anno   r o   n th
re          ey c
 list if th oking fo
             o
        ’re l    e
  they ’s websit
         ol
   scho
                    vey)
               z sur
        l-Levit
    (Noe




                                                                                                                                                  3
Direct
Marketing
Some people still think of direct marketing simply as direct mail. It’s not.

Innovations in communication and technology have blurred the lines across digital, social and mobile
marketing. PlattForm specializes in data-driven, integrated campaigns that drive highly targeted and
variable messaging across a multitude of channels. In other words, we take your data and use it to target
the right people in the right places to generate the best results.

Our approach to direct marketing combines our expertise in inquiry generation, education recruitment
marketing and direct marketing. We take a holistic view of a student’s lifecycle to drive insights and
decision making, and continually refine our contact strategies. This results in a more cost-effective
process that consistently improves conversion from inquiry through application and enrollment.

Our strategy is structured and executed into the following key phases:
         • Database development
         • Analysis and insight development
         • Campaign strategy design and development
         • Program execution and measurement
Our Direct Marketing services include:
         • eRespond                          • Admissions Support Center
         • eApplication                      • Email Marketing
         • eComplete                         • Remarketing campaigns
Perhaps different from most, we continually test and refine. Every campaign is an ongoing learning
process. At the same time, our direct marketing teams also understand that students are real people,
not just demographics and data.

That’s why, in addition to our tactical skills, we have the creative talent who can find the right words,
compelling images and engaging designs that will deliver your message and inspire results.




                    2nd                 communication
                    to non-responders can result in up
                                                                                  30%
                                                                                  The amount of additional
                                                                                  response, on average, that an
                    to two-thirds the response rate of                            outbound calling campaign can
                    first communication results.                                  add to a direct mail campaign

                     (PlattForm)                                                  (PlattForm)




                                                                                                             4
Traditional
Media                     PlattForm Higher Education creates comprehensive media campaigns
                          that ensure your institution appears in front of your target audience.
                          Delivering brand impressions can be cost-prohibitive, but we know
                          how to stretch your media dollar. Whether it is local broadcast, cable or
                          print channels, we rely on our local market knowledge, expertise and
                          reporting to arrive at data-driven decisions that are invaluable in media
                          buy negotiations.



                          Our data-driven decisions are based on tireless


7.6%
Projected growth of DR
                          research, including:

                                  • Market profiles and vendor information
Broadcast (TV) spend              • Competitive spend and strategy insights
for 2011                          • Market segmentation and targeting
(Winterberry Group)
                                  • Local and national qualitative and
                                    behavioral insights
                                  • Historical results by market/vendor/
                                    curriculum


3 out of 4                Customized reporting options:

Americans surf the                • Market at a Glance
Web while they watch
television, and half of
                                  • Inquiry Tracking Summary Report
those do so every day             • Monthly Marketing Report
                                  • Vendor and Traffic Performance Report
(Nielsen and Yahoo!)
                                  • Competitive Spend Report
                                  • Monthly Pacing Report
                          Our Traditional Media team consists of more than 40 education-focused
                          media pros with over 90 combined years of direct-response media
                          placement experience. Since 1989, we’ve pioneered the way in cost-
                          per-inquiry media strategies. Our extensive knowledge of current and
                          historical market opportunities, conditions and competition is unrivaled
                          in the education industry.




                                                                                                      5
Marketing
                                                         Services
As a full-service agency, our capabilities go well beyond inquiry generation
services. Our marketing services provide an umbrella of tailored solutions
designed specifically for higher education.


Business Intelligence
Effective strategy requires an understanding of your target market
demographic and their motivating factors. They can differ by program
or location. Even the slightest differences can mean big changes to your
messaging, as well as the target areas themselves. Our business intelligence
team helps bring clarity to your marketing strategy through data analytics
and market research. We provide insights into your competition, market
and students.


Admissions Support Center
PlattForm Higher Education’s Admissions Support Center offers high             For all types of higher
contact rates, allowing your admissions staff to spend more time enrolling
prospective students and less time chasing after bad inquiries. We offer
                                                                               education, the number of
a complete suite of admissions support solutions to help you meet your         women earning
needs.
                                                                               degrees is rising
                                                                               faster than the number
Public Relations
                                                                               of men earning the same
A successful public relations strategy allows you to address issues and tout   degree
your accomplishments to as wide an audience as possible, creating market
awareness and a healthy reputation. At PlattForm Higher Education, we          (AdAge)
manage highly customized, high reach public relations programs designed
to accelerate market awareness about your most important endeavors.




                                                                                                     6
Aim Higher




Contact us at
marketing@plattformhighered.com
or 1.877.261.6450.



15500 W. 113th Street, Suite 200
Lenexa, KS 66219

PlattFormHigherEd.com

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PFHE Enrollment Services Kit

  • 1. Education is our passion. Your success is our business. Enrollment Marketing Services
  • 2. 1 Who We Are 2 Interactive 3 Creative 4 Direct Marketing 5 Traditional Media 6 Marketing Services
  • 3. Who We Are PlattForm Higher Education is the largest full-service agency specializing in enrollment marketing for higher education. For more than 20 years, we have helped colleges and universities throughout the United States and Canada aim higher with our innovative, What We Do specialized expertise and exceptional service. Education is our passion. Your success is our business. By partnering exclusively with Interactive Marketing colleges and universities, we can stay focused on your institution’s enrollment challenges. With a clear understanding, we can provide solution-focused strategies, regardless whether it is an undergraduate, graduate, continuing education or online program. Creative Services Through a collaborative process characterized by exceptional service, our educational marketing strategies help you attract, enroll and retain more students. In fact, it is this exceptional service that binds all of our values together. It’s the cornerstone of our Direct Marketing business. Form a Strategic Partnership Traditional Media We have the resources to complement your admissions team and to help you develop and realize every stage of your strategy. Because we are passionate about providing personalized attention, you experience exceptional customer service while getting all the benefits of our unparalleled range of in-house services. Marketing Services Whether you want to completely reinvent your institution’s brand, extend your presence on the Web or design a new viewbook, we have the resources and expertise you need. And just because we’re a full-service agency doesn’t mean you need every service we provide. Gain a Competitive Edge To recruit more of the right students, you have to be more competitive today than ever before. Your partnership with PlattForm Higher Education gives you an edge. We are proud of our ability to develop targeted marketing strategies that address your unique needs. Our recommendations are formed organically through a process of thoughtful research and a wide range of relevant data analysis. Once we figure out the facts, we move quickly to express your brand and elicit a response from the right prospective students. Our partnership is based, in part, on earned trust and verifiable results. In sum, our customized approach to direct-response advertising and brand development can offer the results you’ve been looking for. Aim higher with the leader in enrollment marketing • More than 22 years in higher education marketing • Trusted partner to more than 4,000 schools • Leader in innovation • Understand how to balance direct-response and brand development • Proven history of high–quality, high-converting inquiries • Can quickly adapt strategy to accommodate for changes • Full-service capabilities allow us to maximize your budget for optimal results 1
  • 4. Interactive Innovative. Experienced. Reliable. Clients frequently use words like 60% these to describe PlattForm Higher Education’s Interactive Marketing team. As the leading provider of interactive marketing services for higher education, we have earned a solid reputation for providing solution- driven strategies that create long-term opportunities for admissions of search engine clicks departments. are generated from the top 3 results on a search Today, the landscape of higher education is more complicated and competitive than ever before. You need a partner who can help you engine’s results page. swiftly and effectively navigate emerging technologies while supporting your overall recruitment goals – one that combines advanced interactive (AdAge) capabilities with the focused attention to detail exemplified by exceptional customer service. The process is quite simple. Quality inquiry. Applicant. Enrolled student. As our partner, you can start using words like these to describe your prospective students faster and more often because our strategies help 53 Billion you achieve your goals. minutes We offer: – amount of cumulative time Americans spent on • Interactive Cost-Per-Inquiry Generation Facebook in March, 2011. That’s the equivalent of • Pay-Per-Click Advertising about 100,000 years • Online Display Advertising (AdAge) • Search Engine Optimization • Social Media Half of all adults get • Email Marketing • Web Design and Development information on a cell phone or tablet • Mobile Marketing computer (MarketingProfs) 2
  • 5. reative d as C efine best d ivity, jects creat for pro bout lled eam are a into enro ive t they ts reat te as al studen our c siona nti re ly on l. As pas pote rsities ig ina turning ch a unive g and or ed in in su and in erest nt it ent ges Colle ive, capt ivat lly in t prese nrollm is equa o l and alize in e r. ess eam scho ci faste expr tive t your e spe ial much rea ue to tudent. W essent our C s. uniq nt at is ted s f what is stud e wh arge tand the t nce o rder ders g to esse u in o at to un pellin et to the th yo trive st co m eg ly wi ut w h We s s mo ns w close nd o e t hat i ch mea ls work ce. We fi mu nicat way , whi e siona ien com eting eren c rofes t aud eces that mark f Diff ive p arge int o creat our t ve pi o ol’s P Educatio n’s s y reati prise uce c Scho gher com prod Your Hi who d we orm actly nt, an Platt F d ex iffere rstan on d to unde r instituti t voic e. s you d istinc make titution’s ude: s yo ur in l s inc rvice ve se ent rcreati lopm Ou al de ve llater • Co riting 2% nte nt w • Co 9 t • Prin n uctio • Prod will esign de nts eb d ol s tu their •W high scho ool from what ooks of sch d •V iewb e a t fin e mov anno r o n th re ey c list if th oking fo o ’re l e they ’s websit ol scho vey) z sur l-Levit (Noe 3
  • 6. Direct Marketing Some people still think of direct marketing simply as direct mail. It’s not. Innovations in communication and technology have blurred the lines across digital, social and mobile marketing. PlattForm specializes in data-driven, integrated campaigns that drive highly targeted and variable messaging across a multitude of channels. In other words, we take your data and use it to target the right people in the right places to generate the best results. Our approach to direct marketing combines our expertise in inquiry generation, education recruitment marketing and direct marketing. We take a holistic view of a student’s lifecycle to drive insights and decision making, and continually refine our contact strategies. This results in a more cost-effective process that consistently improves conversion from inquiry through application and enrollment. Our strategy is structured and executed into the following key phases: • Database development • Analysis and insight development • Campaign strategy design and development • Program execution and measurement Our Direct Marketing services include: • eRespond • Admissions Support Center • eApplication • Email Marketing • eComplete • Remarketing campaigns Perhaps different from most, we continually test and refine. Every campaign is an ongoing learning process. At the same time, our direct marketing teams also understand that students are real people, not just demographics and data. That’s why, in addition to our tactical skills, we have the creative talent who can find the right words, compelling images and engaging designs that will deliver your message and inspire results. 2nd communication to non-responders can result in up 30% The amount of additional response, on average, that an to two-thirds the response rate of outbound calling campaign can first communication results. add to a direct mail campaign (PlattForm) (PlattForm) 4
  • 7. Traditional Media PlattForm Higher Education creates comprehensive media campaigns that ensure your institution appears in front of your target audience. Delivering brand impressions can be cost-prohibitive, but we know how to stretch your media dollar. Whether it is local broadcast, cable or print channels, we rely on our local market knowledge, expertise and reporting to arrive at data-driven decisions that are invaluable in media buy negotiations. Our data-driven decisions are based on tireless 7.6% Projected growth of DR research, including: • Market profiles and vendor information Broadcast (TV) spend • Competitive spend and strategy insights for 2011 • Market segmentation and targeting (Winterberry Group) • Local and national qualitative and behavioral insights • Historical results by market/vendor/ curriculum 3 out of 4 Customized reporting options: Americans surf the • Market at a Glance Web while they watch television, and half of • Inquiry Tracking Summary Report those do so every day • Monthly Marketing Report • Vendor and Traffic Performance Report (Nielsen and Yahoo!) • Competitive Spend Report • Monthly Pacing Report Our Traditional Media team consists of more than 40 education-focused media pros with over 90 combined years of direct-response media placement experience. Since 1989, we’ve pioneered the way in cost- per-inquiry media strategies. Our extensive knowledge of current and historical market opportunities, conditions and competition is unrivaled in the education industry. 5
  • 8. Marketing Services As a full-service agency, our capabilities go well beyond inquiry generation services. Our marketing services provide an umbrella of tailored solutions designed specifically for higher education. Business Intelligence Effective strategy requires an understanding of your target market demographic and their motivating factors. They can differ by program or location. Even the slightest differences can mean big changes to your messaging, as well as the target areas themselves. Our business intelligence team helps bring clarity to your marketing strategy through data analytics and market research. We provide insights into your competition, market and students. Admissions Support Center PlattForm Higher Education’s Admissions Support Center offers high For all types of higher contact rates, allowing your admissions staff to spend more time enrolling prospective students and less time chasing after bad inquiries. We offer education, the number of a complete suite of admissions support solutions to help you meet your women earning needs. degrees is rising faster than the number Public Relations of men earning the same A successful public relations strategy allows you to address issues and tout degree your accomplishments to as wide an audience as possible, creating market awareness and a healthy reputation. At PlattForm Higher Education, we (AdAge) manage highly customized, high reach public relations programs designed to accelerate market awareness about your most important endeavors. 6
  • 9. Aim Higher Contact us at marketing@plattformhighered.com or 1.877.261.6450. 15500 W. 113th Street, Suite 200 Lenexa, KS 66219 PlattFormHigherEd.com