Peter Cox provides a summary of his experience and qualifications. He has over 30 years of experience in social care management, consulting, and interim management. His specialisms include strategic management, commissioning, service redesign, business development, investigations, and implementing the Care Act 2014. He holds a BA Hons and MBA and has held various director, manager, and consultant roles supporting organizations to improve services and meet regulatory requirements.

1. Peter Cox: CV and résumé
January 2017
Page 1 of 9
Peter Cox
BA Hons, MBA
Director: Gawain Limited
Company Number: 07827720
Registered Address: 15 Station Road, Tollesbury, Essex, CM9 8RA.
Tel: 01621-868-885
Mobile: 07887-852-762
e-mail: gawainlimited@gmail.com
Specialisms:
o Strategic, project and operational management in all aspects of adult social
care, with now a focus on supporting organisational learning and change to
meet the challenges of the Care Act 2014;
o Single and joint commissioning of adult social care and health, especially
within: older people services, older people with dementia, and services for
adults with a learning disability;
o Service audit, review and re-design to raise standards, improve outcomes
and to reduce costs;
o Business development for non-statutory care providers;
o Investigation of complaints and safeguarding alerts within adult social care,
in both statutory and independent sectors.

2. Peter Cox: CV and résumé
January 2017
Page 2 of 9
Key achievements include:
Programme and project management for the implementation of the Care Act
2014.
Development and delivery of commissioning strategies in: mental health,
learning disability, older people, dementia services, physical and sensory
impairment; plus, in Self-Directed Support (‘Personalisation’), Supporting
People, Prevention, Intermediate Care, Learning and Development,
Safeguarding, and Assessment & Care Management.
Design and development of integrated preventive services across health and
social care for: Long-Term Conditions, Intermediate Care, Reablement, working
age mental health, older people’s services, and learning disability services.
Development support to establish business models for: a national independent
sector provider of learning disability services; an inner-London statutory sector
learning disability partnership; a Housing Association providing home care
services.
Development and management of community-based dementia services
including: day care provision, carer support services, specialist home care,
residential short-breaks and multi-agency working between health and social
care services.
Training provided in: The Care Act 2014, person-centred dementia care,
outcome-based Assessment & Care Management, ‘Fair Access to Care Services’,
the Mental Capacity Act 2005 and the Mental Health Act 2007.
Investigation of over twenty-five complaints or safeguarding alerts in adult
social care, both statutory and independent sectors. Also two child protection
investigations for the independent sector.

3. Peter Cox: CV and résumé
January 2017
Page 3 of 9
Management Consultancy & Interim Management
1 As Director of Gawain Limited (founded October 2011)
2016
May – September: Interim Management
Interim Commissioning Manager: project lead for a review of the integrated home care
and support reablement service in Bath & North East Somerset Unitary Authority,
supporting a Fair Price for Care initiative for care homes, and development of a Market
Position Statement.
2015
November – December: Independent Consultant
Business advice to a national voluntary sector organisation undergoing restructuring
and redundancies.
June – September: Independent Consultant
Investigation of allegations of malpractice within a commercial organisation, and an
audit of compliance with the Equality Act 2010.
January – April: Interim Management
Interim Workforce Development Manager with Coventry City Council. Overseeing the
delivery of the pre-April Care Act mandatory training programme, and preparation of
a twelve-month post-implementation workforce development strategy.
2013 – 2014
June 2013 – Mid-August 2014: Interim Management
Commissioning Manager and Care Act Programme Manager for Peterborough City
Council’s Adult Social Care and Health & Well-being and the Communities Directorates.
Key activities included:
 Re-commissioning of home care contracts within Extra Care Housing.
 Production of a Market Position Statement for older people with commissioning
models and intentions to be Care Act compliant; including Excel analysis of
indicative demand for and cost of community and residential services under
the ‘well-being’ principle using POPPI and ELSA Wave 3 data.

4. Peter Cox: CV and résumé
January 2017
Page 4 of 9
 Production of a qualitative and quantitative analysis of local self-funder
prevalence and demand, with Excel costing models to demonstrate likely
impact of the ‘care cap’ and indicative demand for and resource implications of
Care Accounts.
 An outline commissioning and operational strategy for responding to Care Act
risks and challenges in November 2013.
 A twelve-point plan for internal and external response to the Care Act in
November 2013.
 A chapter-by-chapter analysis and critique of the draft Regulations and
Guidance, with comment tailored for social work, commissioning, information
& advice, safeguarding, ICT and finance.
 Production of the initial LGA Stocktake submission and the response to the DH
consultation exercise.
 Briefing sessions with senior managers and front-line staff in Assessment &
Care Management, with Partnership Boards and with disability rights
representatives
 Production of an overarching programme for Care Act implementation, with
twelve projects for delivery.
 Working with the head of the reablement service to improve the effective usage
of local Extra Care Housing schemes and production of a plan for extending
reablement provision into ECH.
2012
November 2011  February 2012 & April  July: Interim Consultant
Assisting the Inner North West London Primary Care Trusts with a review of day
hospital provision for older people with dementia and mental health needs, with
recommendations for cost savings and service re-provision.
2011
June: Independent Consultant
Overview advice for internal investigation of service failure for a national learning
disability service provider.
January - March: Independent Consultant
Investigation of multiple complaints by a client of a Registered Charity.

5. Peter Cox: CV and résumé
January 2017
Page 5 of 9
September 2009 – December 2010
In September 2009 I was diagnosed with cancer and was unable to work for over a
year. My company Hemina Limited, founded August 2006, was dissolved in December
2010.
2 As Director of Hemina Limited
2009
July  September: Interim Senior Commissioning Manager
Development and commissioning of a Support Brokerage system and capacity for
Lambeth Adult Social Care Directorate, and writing a commissioning strategy for
‘personalisation’.
April  July: Independent Consultant
Revision of a joint Information Sharing Protocol between Islington Council, PCT and
NHS Foundation Trust.
March: Interim Senior Commissioning Manager
Revision of a joint commissioning strategy for adults with a learning disability for
Lambeth Adult Social Care Directorate.
February  June: Independent Consultant
‘Whistle-blowing’ investigation for a Registered Charity under the Public Interest
Disclosure Act 1998.
January  February: Independent Consultant
Investigation of safeguarding alert for national independent sector learning disability
provider on behalf of a County Council; a related Disciplinary Investigation and a
further separate Complaint Investigation.
2008
June  December: Interim Service Change Manager

6. Peter Cox: CV and résumé
January 2017
Page 6 of 9
Interim service change management for the London Borough of Lewisham, re-
designing and delivering joint and single agency commissioning in mental health,
including contracting and brokerage between the Council and the PCT; designing and
delivering local policy and pilot project for personalisation and Individual Budgets.
April  June: Independent Consultant
Review of complaints management process for a national independent sector care
provider.
January  June: Independent Consultant
Training for mental health professionals in Oxleas Mental Health NHS Foundation Trust
on the Mental Capacity Act 2005, as amended by the Mental Health Act 2007.
January  May: Interim Service Manager and Safeguarding Lead
Assistance with the preparation for a CSCI inspection of services for older people and
safeguarding across all client groups for City of York Council. Review and interim
management of: Adult Safeguarding systems capacity, processes and outcomes with
focus on improving quality and timeliness of response, and also proposed re-design of
safeguarding process within the Council; Assessment & Care Management systems
and teams, with focus on revitalising the personalised and preventive aspects of ‘Fair
Access to Care Services and the early development of capacity for delivering self-
assessment and Individual Budgets for service users.
2007 (All independent consultancy)
 A formal Grievance Investigation for a national independent sector care provider;
 Four formal Disciplinary Investigations for a national independent sector care
provider;
 Review and re-write of Quality Assurance policies and procedures for national
independent care provider;
 Two formal Disciplinary Investigations for national independent sector care
provider;
 Investigation of child safeguarding concerns for a national third-sector provider on
behalf of a County Council;
 Service review for Registered Domiciliary Care provider facing threatened
withdrawal of contract;

7. Peter Cox: CV and résumé
January 2017
Page 7 of 9
 Appreciative enquiry to capture organisational learning from successful
commissioning experience for a national voluntary sector organisation;
 Operational review and risk analysis regarding TUPE transfer of services for a
national voluntary sector organisation;
 Training and development work for the implementation of the Mental Capacity Act
2005 in the London Boroughs of Bexley and Bromley and Oxleas Mental Health
NHS Foundation Trust.
August to December 2006
 Training in use of ‘Fair Access to Care Services’ for Assessment & Care Management
staff in the London Borough of Lambeth;
 Designing and delivering a business process tool for service review and forward
planning for commissioning and contracting for a national voluntary sector
organisation;
 Review of the use of the EFQM model in Adult Social Care, Children’s Services and
the Corporate Directorate for an inner-London Borough;
 Undertaking an adult safeguarding investigation for a national third-sector
organisation.
3 Senior Consultant with Systems 4 (June 1999 – August 2006)
Selected:
 Design and delivery of training and development programme on ‘outcome based
Care Management’ for the London Borough of Bromley;
 Best Value reviews of learning disability services for LB Havering,
Lambeth/Southwark/Lewisham and Tower Hamlets;
 Designing and planning for the integration of older people’s services, and for
learning disability services, across the Council and the PCT in the London Borough
of Tower Hamlets;
 Options appraisal with regard to the design and delivery of integrated older
people’s mental health services in the London Borough of Havering, involving the
Council, the PCT and NELMHT;
 Older people’s ‘Position Statement’ for the London Borough of Tower Hamlets,
including analysis of the Care Management & Assessment processes with
recommendations for improvement;

8. Peter Cox: CV and résumé
January 2017
Page 8 of 9
 Designing a ‘Prevention Strategy’ for all adult services in the London Borough of
Lambeth across the Council and the Health Trusts;
 Developing an ‘Intermediate Care’ strategy for the London Borough of Newham.

9. Peter Cox: CV and résumé
January 2017
Page 9 of 9
Previous Employment
Employer’s name and
address and business type
Date from Date to Position held
Hemina Limited 8/06 12/10 Director
Systems 4 Ltd 6/99 8/06 Senior Management Consultant
Southend Borough Council 1/99 6/99 Inspector with LA Registration &
Inspection.
London Borough of Southwark
Social Services Department
6/97 12/98 Interim residential services
manager for SSD homes for older
people
United Response 12/96 5/97 Regional Director for residential
homes and community services
for people with learning
disabilities.
September ‘95 – June ’96: MBA, University of North London
City of Westminster
Social Services Department
1/90 8/95 Resource Centre Manager for
older people with dementia: day
care, respite, carers support,
outreach
Staffordshire Council
Social Services Department
11/87 12/89 Deputy Resource Centre Manager:
older people and other client
groups.
London Borough of Southwark
Social Services Department
8/86 11/87 Day centre worker for adults with
learning disabilities.
London Borough of Merton
Social Services Department
8/84 8/86 Residential services worker for
adults with learning disability.
Quarr Abbey, 6/82 1/84 Benedictine monk
British Refugee Council 6/80 5/82 Fieldworker with Vietnamese
refugees in UK.
Sadler Associates 6/75 5/80 Company Secretary. Management
of rental incomes and property
repairs.
1971 – 1974: BA Hons. English, University of Southampton