SlideShare a Scribd company logo
 
Penang Ferry: A Tiring Ride 
 
Penang ferry services serve both passengers and vehicles between Sultan Abdul Halim                       
terminal in Butterworth and Raja Tun Uda terminal in Weld Quay in Penang. There a few types                                 
of ferries. Ones that carries vehicles. Others that carries vehicles and passengers. And there are                             
the ones that carries only vehicles. The existence of pivoting and flipping benches together with                             
toilet and snack stall facilities are appreciated. But riding on one of these ferries can be very                                 
tiring. 
 
Less Passenger Seats 
It is especially so in the mixed passenger­vehicle ferries. There are few seats and it is on first                                   
come, first seat basis.       
Others have to stand for         
the duration of the       
journey. Why because the       
comfort of passengers     
seems to have a lesser importance in the economic criteria of the ferry authorities. So standing is                                 
a voluntary expectation. But if VIPs are travelling regularly as passengers in these ferries, there                             
might definitely be a “bilik VIP” fully airconditioned with sofa set. But the rakyat can stand.  
 
Other Stupidities 
I noticed that certain moronic drivers of vehicles start their engines the moment the ferry is                               
nearing the terminals with passengers still standing around. So while they seat in their air                             
conditioned vehicles with the windows up, the passengers standing outside are engulfed with                         
carbon monoxide. And of course the ferry staffs as usual “tidak nampak apa­apa.” Selective                           
blindness. 
 
©2015 by Thesigan Nadarajan 
 
Penang Ferry: A Tiring Ride 
Malaysia has a long way to go in terms of customer rights and services. Profits can be gained                                   
more if customers are treated like kings rather than beggars. Customers are the real VIPs. Here is                                 
one  suggestion as how to give a better ferry service to passengers. 
Suggestion for Improvements 
Maintain the upper deck for passengers with ample seats. Keep the cars down so that any idiotic                                 
driver who start their car engines before unloading will not affect the wellbeing of the                             
passengers. “Harap ini boleh difahami.” 
 
 
 
 
 
 
 
 
 
©2015 by Thesigan Nadarajan 

More Related Content

What's hot

Corporate transportation
Corporate transportationCorporate transportation
Corporate transportation
mundilimos1
 
Transportation To Airports | Smart Ride Nationwide
Transportation To Airports | Smart Ride Nationwide Transportation To Airports | Smart Ride Nationwide
Transportation To Airports | Smart Ride Nationwide
Bicycleorbit
 
Taxi to heathrow
Taxi to heathrowTaxi to heathrow
Taxi to heathrow
Crish Mart
 
Undercover Airport Parking Service
Undercover Airport Parking ServiceUndercover Airport Parking Service
Undercover Airport Parking Service
Alice Falk
 
Future cars
Future carsFuture cars
İbrahim özkan stuff level assignment
İbrahim özkan stuff level assignmentİbrahim özkan stuff level assignment
İbrahim özkan stuff level assignment
İbrahim Özkan
 

What's hot (6)

Corporate transportation
Corporate transportationCorporate transportation
Corporate transportation
 
Transportation To Airports | Smart Ride Nationwide
Transportation To Airports | Smart Ride Nationwide Transportation To Airports | Smart Ride Nationwide
Transportation To Airports | Smart Ride Nationwide
 
Taxi to heathrow
Taxi to heathrowTaxi to heathrow
Taxi to heathrow
 
Undercover Airport Parking Service
Undercover Airport Parking ServiceUndercover Airport Parking Service
Undercover Airport Parking Service
 
Future cars
Future carsFuture cars
Future cars
 
İbrahim özkan stuff level assignment
İbrahim özkan stuff level assignmentİbrahim özkan stuff level assignment
İbrahim özkan stuff level assignment
 

Viewers also liked

The Penang-Langkawi Tunnel (Proposal) report
The Penang-Langkawi Tunnel (Proposal) reportThe Penang-Langkawi Tunnel (Proposal) report
The Penang-Langkawi Tunnel (Proposal) report
Sifat Zahan
 
A wave piercing catamaran ferry
A wave piercing catamaran ferryA wave piercing catamaran ferry
A wave piercing catamaran ferry
KARIM KOTB
 
HungryBags - Penang Tourist Attraction Points
HungryBags - Penang Tourist Attraction PointsHungryBags - Penang Tourist Attraction Points
HungryBags - Penang Tourist Attraction Points
HungryBags Pvt Ltd
 
Self Scoring Study-style questionnaire (SSQ)
Self Scoring Study-style questionnaire  (SSQ)Self Scoring Study-style questionnaire  (SSQ)
Self Scoring Study-style questionnaire (SSQ)
Thesigan Nadarajan
 
Marshmallow market
Marshmallow market Marshmallow market
Marshmallow market
Thesigan Nadarajan
 
Lessons from the birds
Lessons from the birdsLessons from the birds
Lessons from the birds
Thesigan Nadarajan
 
Female dressing the objectification of women
Female dressing   the objectification of womenFemale dressing   the objectification of women
Female dressing the objectification of women
Thesigan Nadarajan
 
Rhamkhamhaeng night market
Rhamkhamhaeng night marketRhamkhamhaeng night market
Rhamkhamhaeng night market
Thesigan Nadarajan
 
Small Business Plan for a Fast Food Court
Small Business Plan for a Fast Food Court Small Business Plan for a Fast Food Court
Small Business Plan for a Fast Food Court
Puja Dhar
 
Indian food: spice up your life
Indian food: spice up your lifeIndian food: spice up your life
Indian food: spice up your life
Thesigan Nadarajan
 
Floating Markets of Thailand
Floating Markets of ThailandFloating Markets of Thailand
Floating Markets of Thailand
Thesigan Nadarajan
 
Fourfold path to effective thinking
Fourfold path to effective thinkingFourfold path to effective thinking
Fourfold path to effective thinking
Thesigan Nadarajan
 

Viewers also liked (12)

The Penang-Langkawi Tunnel (Proposal) report
The Penang-Langkawi Tunnel (Proposal) reportThe Penang-Langkawi Tunnel (Proposal) report
The Penang-Langkawi Tunnel (Proposal) report
 
A wave piercing catamaran ferry
A wave piercing catamaran ferryA wave piercing catamaran ferry
A wave piercing catamaran ferry
 
HungryBags - Penang Tourist Attraction Points
HungryBags - Penang Tourist Attraction PointsHungryBags - Penang Tourist Attraction Points
HungryBags - Penang Tourist Attraction Points
 
Self Scoring Study-style questionnaire (SSQ)
Self Scoring Study-style questionnaire  (SSQ)Self Scoring Study-style questionnaire  (SSQ)
Self Scoring Study-style questionnaire (SSQ)
 
Marshmallow market
Marshmallow market Marshmallow market
Marshmallow market
 
Lessons from the birds
Lessons from the birdsLessons from the birds
Lessons from the birds
 
Female dressing the objectification of women
Female dressing   the objectification of womenFemale dressing   the objectification of women
Female dressing the objectification of women
 
Rhamkhamhaeng night market
Rhamkhamhaeng night marketRhamkhamhaeng night market
Rhamkhamhaeng night market
 
Small Business Plan for a Fast Food Court
Small Business Plan for a Fast Food Court Small Business Plan for a Fast Food Court
Small Business Plan for a Fast Food Court
 
Indian food: spice up your life
Indian food: spice up your lifeIndian food: spice up your life
Indian food: spice up your life
 
Floating Markets of Thailand
Floating Markets of ThailandFloating Markets of Thailand
Floating Markets of Thailand
 
Fourfold path to effective thinking
Fourfold path to effective thinkingFourfold path to effective thinking
Fourfold path to effective thinking
 

More from Thesigan Nadarajan

Employers’ expectation for soft skills as one of the criteria for undergradu...
Employers’ expectation for soft skills as one of the criteria  for undergradu...Employers’ expectation for soft skills as one of the criteria  for undergradu...
Employers’ expectation for soft skills as one of the criteria for undergradu...
Thesigan Nadarajan
 
Essay of aristotelian eudaimonia is the ultimate end
Essay of aristotelian eudaimonia is the ultimate endEssay of aristotelian eudaimonia is the ultimate end
Essay of aristotelian eudaimonia is the ultimate end
Thesigan Nadarajan
 
Hydrotherapy as a way of life
Hydrotherapy as a way of lifeHydrotherapy as a way of life
Hydrotherapy as a way of life
Thesigan Nadarajan
 
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
Thesigan Nadarajan
 
Proving psychological hypotheses through logic
Proving psychological hypotheses through logicProving psychological hypotheses through logic
Proving psychological hypotheses through logic
Thesigan Nadarajan
 
Justice had been done
Justice had been doneJustice had been done
Justice had been done
Thesigan Nadarajan
 
Doomsday preachers and preaching
Doomsday preachers and preachingDoomsday preachers and preaching
Doomsday preachers and preaching
Thesigan Nadarajan
 
KTM diutamakan: ktm’s cost cutting at the expense of passengers
KTM diutamakan:   ktm’s cost cutting at the expense of passengersKTM diutamakan:   ktm’s cost cutting at the expense of passengers
KTM diutamakan: ktm’s cost cutting at the expense of passengers
Thesigan Nadarajan
 
Ii therapy preparations venue & setting for psychotherapy and counselling
Ii therapy preparations   venue & setting for psychotherapy and counsellingIi therapy preparations   venue & setting for psychotherapy and counselling
Ii therapy preparations venue & setting for psychotherapy and counselling
Thesigan Nadarajan
 
How to practice justness for justice
How to practice justness for justiceHow to practice justness for justice
How to practice justness for justice
Thesigan Nadarajan
 
Controlled democracy military as king makers
Controlled democracy   military as king makersControlled democracy   military as king makers
Controlled democracy military as king makers
Thesigan Nadarajan
 
Chinese Five Elements: Application to Human Interrelationships
Chinese Five Elements: Application to Human InterrelationshipsChinese Five Elements: Application to Human Interrelationships
Chinese Five Elements: Application to Human Interrelationships
Thesigan Nadarajan
 
2PFCA Decision Making Technique
2PFCA Decision Making Technique2PFCA Decision Making Technique
2PFCA Decision Making Technique
Thesigan Nadarajan
 
Time mangement program questionnaire publication
Time mangement program questionnaire   publicationTime mangement program questionnaire   publication
Time mangement program questionnaire publication
Thesigan Nadarajan
 
Wikileak’s Prosecution or Persecution: Is this Western Democracy?
Wikileak’s Prosecution or Persecution:  Is this Western Democracy?Wikileak’s Prosecution or Persecution:  Is this Western Democracy?
Wikileak’s Prosecution or Persecution: Is this Western Democracy?
Thesigan Nadarajan
 
MSCP THESIS, SEMINAR PPT
MSCP THESIS, SEMINAR PPTMSCP THESIS, SEMINAR PPT
MSCP THESIS, SEMINAR PPT
Thesigan Nadarajan
 
Trampling swine and biting dog feedbacks, when not to giveTrampling Swine a...
Trampling swine and biting dog   feedbacks, when not to giveTrampling Swine a...Trampling swine and biting dog   feedbacks, when not to giveTrampling Swine a...
Trampling swine and biting dog feedbacks, when not to giveTrampling Swine a...
Thesigan Nadarajan
 
Practices of universally declared human rights premises is eventually an indi...
Practices of universally declared human rights premises is eventually an indi...Practices of universally declared human rights premises is eventually an indi...
Practices of universally declared human rights premises is eventually an indi...
Thesigan Nadarajan
 
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite FewAuthoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
Thesigan Nadarajan
 
Political stewardship maid abuses, political will is needed for lawful prot...
Political stewardship   maid abuses, political will is needed for lawful prot...Political stewardship   maid abuses, political will is needed for lawful prot...
Political stewardship maid abuses, political will is needed for lawful prot...
Thesigan Nadarajan
 

More from Thesigan Nadarajan (20)

Employers’ expectation for soft skills as one of the criteria for undergradu...
Employers’ expectation for soft skills as one of the criteria  for undergradu...Employers’ expectation for soft skills as one of the criteria  for undergradu...
Employers’ expectation for soft skills as one of the criteria for undergradu...
 
Essay of aristotelian eudaimonia is the ultimate end
Essay of aristotelian eudaimonia is the ultimate endEssay of aristotelian eudaimonia is the ultimate end
Essay of aristotelian eudaimonia is the ultimate end
 
Hydrotherapy as a way of life
Hydrotherapy as a way of lifeHydrotherapy as a way of life
Hydrotherapy as a way of life
 
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
CREATIVITY SELECTED ELEMENTS QUESTIONNAIRE (CSEQ): A CREATIVE ASSESSMENT INST...
 
Proving psychological hypotheses through logic
Proving psychological hypotheses through logicProving psychological hypotheses through logic
Proving psychological hypotheses through logic
 
Justice had been done
Justice had been doneJustice had been done
Justice had been done
 
Doomsday preachers and preaching
Doomsday preachers and preachingDoomsday preachers and preaching
Doomsday preachers and preaching
 
KTM diutamakan: ktm’s cost cutting at the expense of passengers
KTM diutamakan:   ktm’s cost cutting at the expense of passengersKTM diutamakan:   ktm’s cost cutting at the expense of passengers
KTM diutamakan: ktm’s cost cutting at the expense of passengers
 
Ii therapy preparations venue & setting for psychotherapy and counselling
Ii therapy preparations   venue & setting for psychotherapy and counsellingIi therapy preparations   venue & setting for psychotherapy and counselling
Ii therapy preparations venue & setting for psychotherapy and counselling
 
How to practice justness for justice
How to practice justness for justiceHow to practice justness for justice
How to practice justness for justice
 
Controlled democracy military as king makers
Controlled democracy   military as king makersControlled democracy   military as king makers
Controlled democracy military as king makers
 
Chinese Five Elements: Application to Human Interrelationships
Chinese Five Elements: Application to Human InterrelationshipsChinese Five Elements: Application to Human Interrelationships
Chinese Five Elements: Application to Human Interrelationships
 
2PFCA Decision Making Technique
2PFCA Decision Making Technique2PFCA Decision Making Technique
2PFCA Decision Making Technique
 
Time mangement program questionnaire publication
Time mangement program questionnaire   publicationTime mangement program questionnaire   publication
Time mangement program questionnaire publication
 
Wikileak’s Prosecution or Persecution: Is this Western Democracy?
Wikileak’s Prosecution or Persecution:  Is this Western Democracy?Wikileak’s Prosecution or Persecution:  Is this Western Democracy?
Wikileak’s Prosecution or Persecution: Is this Western Democracy?
 
MSCP THESIS, SEMINAR PPT
MSCP THESIS, SEMINAR PPTMSCP THESIS, SEMINAR PPT
MSCP THESIS, SEMINAR PPT
 
Trampling swine and biting dog feedbacks, when not to giveTrampling Swine a...
Trampling swine and biting dog   feedbacks, when not to giveTrampling Swine a...Trampling swine and biting dog   feedbacks, when not to giveTrampling Swine a...
Trampling swine and biting dog feedbacks, when not to giveTrampling Swine a...
 
Practices of universally declared human rights premises is eventually an indi...
Practices of universally declared human rights premises is eventually an indi...Practices of universally declared human rights premises is eventually an indi...
Practices of universally declared human rights premises is eventually an indi...
 
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite FewAuthoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
Authoritarian Oligarchies: Modern Day Feudal Rule by an Elite Few
 
Political stewardship maid abuses, political will is needed for lawful prot...
Political stewardship   maid abuses, political will is needed for lawful prot...Political stewardship   maid abuses, political will is needed for lawful prot...
Political stewardship maid abuses, political will is needed for lawful prot...
 

Recently uploaded

Excursions in Tahiti Island Adventure
Excursions in Tahiti Island AdventureExcursions in Tahiti Island Adventure
Excursions in Tahiti Island Adventure
Unique Tahiti
 
Uk Visa Complete Guide and application process
Uk Visa Complete Guide and application processUk Visa Complete Guide and application process
Uk Visa Complete Guide and application process
pandeypratikwgblindi
 
Un viaje a Argentina updated xxxxxxxxxxx
Un viaje a Argentina updated xxxxxxxxxxxUn viaje a Argentina updated xxxxxxxxxxx
Un viaje a Argentina updated xxxxxxxxxxx
Judy Hochberg
 
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdfHow Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
Eastafrica Travelcompany
 
How To Talk To a Live Person at American Airlines
How To Talk To a Live Person at American AirlinesHow To Talk To a Live Person at American Airlines
How To Talk To a Live Person at American Airlines
flyn goo
 
Un viaje a Buenos Aires y sus alrededores
Un viaje a Buenos Aires y sus alrededoresUn viaje a Buenos Aires y sus alrededores
Un viaje a Buenos Aires y sus alrededores
Judy Hochberg
 
Top 10 Tourist Places in South India to Explore.pdf
Top 10 Tourist Places in South India to Explore.pdfTop 10 Tourist Places in South India to Explore.pdf
Top 10 Tourist Places in South India to Explore.pdf
Savita Yadav
 
Best Places to Stay in New Brunswick, Canada.
Best Places to Stay in New Brunswick, Canada.Best Places to Stay in New Brunswick, Canada.
Best Places to Stay in New Brunswick, Canada.
Mahogany Manor
 
Assessing the Influence of Transportation on the Tourism Industry in Nigeria
Assessing the Influence of Transportation on the  Tourism Industry in NigeriaAssessing the Influence of Transportation on the  Tourism Industry in Nigeria
Assessing the Influence of Transportation on the Tourism Industry in Nigeria
gsochially
 
Wayanad-The-Touristry-Heaven to the tour.pptx
Wayanad-The-Touristry-Heaven to the tour.pptxWayanad-The-Touristry-Heaven to the tour.pptx
Wayanad-The-Touristry-Heaven to the tour.pptx
cosmo-soil
 
The Power of a Glamping Go-To-Market Accelerator Plan.pptx
The Power of a Glamping Go-To-Market Accelerator Plan.pptxThe Power of a Glamping Go-To-Market Accelerator Plan.pptx
The Power of a Glamping Go-To-Market Accelerator Plan.pptx
RezStream
 
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
v6ldcxuq
 

Recently uploaded (12)

Excursions in Tahiti Island Adventure
Excursions in Tahiti Island AdventureExcursions in Tahiti Island Adventure
Excursions in Tahiti Island Adventure
 
Uk Visa Complete Guide and application process
Uk Visa Complete Guide and application processUk Visa Complete Guide and application process
Uk Visa Complete Guide and application process
 
Un viaje a Argentina updated xxxxxxxxxxx
Un viaje a Argentina updated xxxxxxxxxxxUn viaje a Argentina updated xxxxxxxxxxx
Un viaje a Argentina updated xxxxxxxxxxx
 
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdfHow Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
How Do I Plan a Kilimanjaro Climb? 7 Essential Tips Revealed.pdf
 
How To Talk To a Live Person at American Airlines
How To Talk To a Live Person at American AirlinesHow To Talk To a Live Person at American Airlines
How To Talk To a Live Person at American Airlines
 
Un viaje a Buenos Aires y sus alrededores
Un viaje a Buenos Aires y sus alrededoresUn viaje a Buenos Aires y sus alrededores
Un viaje a Buenos Aires y sus alrededores
 
Top 10 Tourist Places in South India to Explore.pdf
Top 10 Tourist Places in South India to Explore.pdfTop 10 Tourist Places in South India to Explore.pdf
Top 10 Tourist Places in South India to Explore.pdf
 
Best Places to Stay in New Brunswick, Canada.
Best Places to Stay in New Brunswick, Canada.Best Places to Stay in New Brunswick, Canada.
Best Places to Stay in New Brunswick, Canada.
 
Assessing the Influence of Transportation on the Tourism Industry in Nigeria
Assessing the Influence of Transportation on the  Tourism Industry in NigeriaAssessing the Influence of Transportation on the  Tourism Industry in Nigeria
Assessing the Influence of Transportation on the Tourism Industry in Nigeria
 
Wayanad-The-Touristry-Heaven to the tour.pptx
Wayanad-The-Touristry-Heaven to the tour.pptxWayanad-The-Touristry-Heaven to the tour.pptx
Wayanad-The-Touristry-Heaven to the tour.pptx
 
The Power of a Glamping Go-To-Market Accelerator Plan.pptx
The Power of a Glamping Go-To-Market Accelerator Plan.pptxThe Power of a Glamping Go-To-Market Accelerator Plan.pptx
The Power of a Glamping Go-To-Market Accelerator Plan.pptx
 
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
在线办理(BU毕业证书)波士顿大学毕业证录取通知书一模一样
 

Penang ferry: A tiring ride

  • 1.   Penang Ferry: A Tiring Ride    Penang ferry services serve both passengers and vehicles between Sultan Abdul Halim                        terminal in Butterworth and Raja Tun Uda terminal in Weld Quay in Penang. There a few types                                  of ferries. Ones that carries vehicles. Others that carries vehicles and passengers. And there are                              the ones that carries only vehicles. The existence of pivoting and flipping benches together with                              toilet and snack stall facilities are appreciated. But riding on one of these ferries can be very                                  tiring.    Less Passenger Seats  It is especially so in the mixed passenger­vehicle ferries. There are few seats and it is on first                                    come, first seat basis.        Others have to stand for          the duration of the        journey. Why because the        comfort of passengers      seems to have a lesser importance in the economic criteria of the ferry authorities. So standing is                                  a voluntary expectation. But if VIPs are travelling regularly as passengers in these ferries, there                              might definitely be a “bilik VIP” fully airconditioned with sofa set. But the rakyat can stand.     Other Stupidities  I noticed that certain moronic drivers of vehicles start their engines the moment the ferry is                                nearing the terminals with passengers still standing around. So while they seat in their air                              conditioned vehicles with the windows up, the passengers standing outside are engulfed with                          carbon monoxide. And of course the ferry staffs as usual “tidak nampak apa­apa.” Selective                            blindness.    ©2015 by Thesigan Nadarajan 
  • 2.   Penang Ferry: A Tiring Ride  Malaysia has a long way to go in terms of customer rights and services. Profits can be gained                                    more if customers are treated like kings rather than beggars. Customers are the real VIPs. Here is                                  one  suggestion as how to give a better ferry service to passengers.  Suggestion for Improvements  Maintain the upper deck for passengers with ample seats. Keep the cars down so that any idiotic                                  driver who start their car engines before unloading will not affect the wellbeing of the                              passengers. “Harap ini boleh difahami.”                    ©2015 by Thesigan Nadarajan