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A Brand Impact Case Study –
Online
November 2008


Paul Fisher
Chief Executive Officer



paul.fisher@iabaustralia.com.au




                                  Proprietary 2008 The Nielsen Company
The Researcher:


Supported by:


The Client:


                  Sultana Bran
The Brand:


The Agency:


The Publishers:


The adserving:


                          2
Study Objectives
Measure the impact and effectiveness of a typical online
 advertising campaign, specifically measuring the impact on:
  – Brand awareness
  – Brand sentiment
  – Brand consideration
  – Purchase Intention
  – Recommendation




                                                                 3
                          Proprietary 2008 The Nielsen Company
Inventory
• Mix of contextual placement and general ROS
• Five week campaign period
• Creative included IAB Australia standard:
       • Medium rectangles
       • Leader board
       • Streaming video mrec
       • Skyscrapers
       • Half page formats




                                       4

                      Proprietary 2008 The Nielsen Company
Creative Executions




                      5

     Proprietary 2008 The Nielsen Company
Creative Executions, Video mrec




                            6

           Proprietary 2008 The Nielsen Company
Brand Performance




7
         Proprietary 2008 The Nielsen Company
Brand Awareness
 Target Audience
Kellogg's Sultana Bran
                                                                                                           +5
                                                                                              96%
      (Exposed)

              Brand A                                                                        95%


              Brand B                                                                        94%


              Brand C                                                                        94%


              Brand D                                                                        94%


              Brand E                                                                    93%

Kellogg's Sultana Bran
                                                                                        91%
      (Control)

              Brand F                                                                  88%


              Brand G                                                            77%


              Brand H                                                      70%


               Brand I                                                     69%

                         0%   20%          40%                    60%            80%          100%            120%
                                                     8

                                                                                         Control n=883, Exposed n=580
                                    Proprietary 2008 The Nielsen Company
Brand Awareness
Target Audience x Execution Format
                            Kellogg's Sultana Bran

                                                                                                 +7
              Control                   Standard Creative                                   Video Creative
                                                      +4
100%                                                                                             98%

                                                      96%
95%

                91%
90%



85%



80%



75%



70%
               Control                     Standard Creative                               Video Creative


                                                  9

                                                                        Control n=883, Standard Creative n=505, Video n=197
                                 Proprietary 2008 The Nielsen Company
Brand Consideration
 Target Audience
                         Brand A                                                                                          77%


                                                                                                               65%
                         Brand B

                         Brand C                                                                         60%


                                                                                                         59%
Kellogg's Sultana Bran (Exposed)


                         Brand D                                                                     58%


 Kellogg's Sultana Bran (Control)                                                                  54%


                         Brand E                                                       42%
                                           Exposure to the campaign resulted in a 5 point
                         Brand F                                 42%
                                         directional movement in brand consideration (8%)
                        Brand G                                      29%


                         Brand H                                   28%


                         Brand I                             24%


                                    0%    10%       20%          30%            40%          50%     60%        70%        80%        90%
                                                                10

                                                                                                               Control n=883, Exposed n=580
                                                Proprietary 2008 The Nielsen Company
Brand Consideration
 Target Audience by Execution
                                  Brand A                                                                                         77%

                                  Brand B                                                                              65%


                                                                                                                         +8
                                                                                                                   62%
   Kellogg's Sultana Bran (Video Creative)

                                                                                                                 60%
                                  Brand C

                                  Brand D                                                                      58%


                                                                                                                      +3
Kellogg's Sultana Bran (Standard Creative)                                                                    57%

                                                                                                           54%
         Kellogg's Sultana Bran (Control)

                                                                                               42%
                                  Brand E

                                  Brand F                                                      42%

                                 Brand G                                        29%

                                                                              28%
                                  Brand H

                                                                         24%
                                  Brand I

                                             0%     10%         20%          30%         40%       50%       60%         70%      80%       90%
                                                                  11

                                                                                               Control n=883, Standard Creative n=505, Video n=197
                                                  Proprietary 2008 The Nielsen Company
Sultana Bran Purchase Intention
              100%

                90%

                80%

                70%

                      Exposure to the campaign resulted in a 5 point
                60%

                         increase in intention to purchase (19%)
                50%

                40%
                                                             +5
                30%

                20%
                                                                     30%
                         25%
                10%

                 %
                        Control                                     Exposed
Very Unlikely
Somewhat Unlikely
Neutral
                          13%                                        17%
Somewhat Likely
                          12%                                        13%
Very Likely


                                                                                          12
                                                                        Control n=883, Exposed n=580
                             Proprietary 2008 The Nielsen Company
Nielsen Online Brand Impact Pyramid
Target Audience
                                                                       Purchase Intent 30%


                                                                          Advocacy 60%

          Purchase Intent 25%

             Advocacy 55%                                                Consideration
                                                                             59%
             Consideration
                 54%                                                     Sentiment 58%
            Sentiment 52%


                                                                         Awareness 96%
           Awareness 91%


               Control                                                      Exposed
                                                13

                                                                                      Control n=883, Exposed n=580
                                Proprietary 2008 The Nielsen Company
Today, how good are Australian marketers at achieving brand
consistency online?

A: Not very good
B: OK
C: I don’t really notice

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A Brand Impact Case Study-

  • 1. A Brand Impact Case Study – Online November 2008 Paul Fisher Chief Executive Officer paul.fisher@iabaustralia.com.au Proprietary 2008 The Nielsen Company
  • 2. The Researcher: Supported by: The Client: Sultana Bran The Brand: The Agency: The Publishers: The adserving: 2
  • 3. Study Objectives Measure the impact and effectiveness of a typical online advertising campaign, specifically measuring the impact on: – Brand awareness – Brand sentiment – Brand consideration – Purchase Intention – Recommendation 3 Proprietary 2008 The Nielsen Company
  • 4. Inventory • Mix of contextual placement and general ROS • Five week campaign period • Creative included IAB Australia standard: • Medium rectangles • Leader board • Streaming video mrec • Skyscrapers • Half page formats 4 Proprietary 2008 The Nielsen Company
  • 5. Creative Executions 5 Proprietary 2008 The Nielsen Company
  • 6. Creative Executions, Video mrec 6 Proprietary 2008 The Nielsen Company
  • 7. Brand Performance 7 Proprietary 2008 The Nielsen Company
  • 8. Brand Awareness Target Audience Kellogg's Sultana Bran +5 96% (Exposed) Brand A 95% Brand B 94% Brand C 94% Brand D 94% Brand E 93% Kellogg's Sultana Bran 91% (Control) Brand F 88% Brand G 77% Brand H 70% Brand I 69% 0% 20% 40% 60% 80% 100% 120% 8 Control n=883, Exposed n=580 Proprietary 2008 The Nielsen Company
  • 9. Brand Awareness Target Audience x Execution Format Kellogg's Sultana Bran +7 Control Standard Creative Video Creative +4 100% 98% 96% 95% 91% 90% 85% 80% 75% 70% Control Standard Creative Video Creative 9 Control n=883, Standard Creative n=505, Video n=197 Proprietary 2008 The Nielsen Company
  • 10. Brand Consideration Target Audience Brand A 77% 65% Brand B Brand C 60% 59% Kellogg's Sultana Bran (Exposed) Brand D 58% Kellogg's Sultana Bran (Control) 54% Brand E 42% Exposure to the campaign resulted in a 5 point Brand F 42% directional movement in brand consideration (8%) Brand G 29% Brand H 28% Brand I 24% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 10 Control n=883, Exposed n=580 Proprietary 2008 The Nielsen Company
  • 11. Brand Consideration Target Audience by Execution Brand A 77% Brand B 65% +8 62% Kellogg's Sultana Bran (Video Creative) 60% Brand C Brand D 58% +3 Kellogg's Sultana Bran (Standard Creative) 57% 54% Kellogg's Sultana Bran (Control) 42% Brand E Brand F 42% Brand G 29% 28% Brand H 24% Brand I 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 11 Control n=883, Standard Creative n=505, Video n=197 Proprietary 2008 The Nielsen Company
  • 12. Sultana Bran Purchase Intention 100% 90% 80% 70% Exposure to the campaign resulted in a 5 point 60% increase in intention to purchase (19%) 50% 40% +5 30% 20% 30% 25% 10% % Control Exposed Very Unlikely Somewhat Unlikely Neutral 13% 17% Somewhat Likely 12% 13% Very Likely 12 Control n=883, Exposed n=580 Proprietary 2008 The Nielsen Company
  • 13. Nielsen Online Brand Impact Pyramid Target Audience Purchase Intent 30% Advocacy 60% Purchase Intent 25% Advocacy 55% Consideration 59% Consideration 54% Sentiment 58% Sentiment 52% Awareness 96% Awareness 91% Control Exposed 13 Control n=883, Exposed n=580 Proprietary 2008 The Nielsen Company
  • 14. Today, how good are Australian marketers at achieving brand consistency online? A: Not very good B: OK C: I don’t really notice