Sam Pan is a content server developer and function analyst with over 5 years of experience developing workflows, reports, and integrations on Livelink/Content Server. He has over 10 years of experience in .NET and C# web development. Some of his responsibilities include ECM system administration, developing custom workflows, integrating Content Server with other systems like Dynamics and PeopleSoft, and executing upgrades. He has experience analyzing requirements, developing solutions, and providing technical support.

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Sam Pan
Cell: 403.805.8868 · Email: mr.sampan@gmail.com · LinkedIn: https://ca.linkedin.com/in/pansam
Content Server Developer / Function Analyzer
PROFILE
 5 years Livelink Developer for business process automation, integration and enterprise content
 10+ years .NET, C#, SQL and Web development background in finance, oil and gas industries
 Key strengths include excellent analysis skill to automate end-to-end process; effective development on
workflows, web services, integration and reports; good understanding of best practice on enterprise content
management (ECM) and software development; extensive implementation experience on archiving, reporting,
migrating enterprise contents and metadata; and knowledge of Windows systems and architecture
 Specializing in ECM architecture, security, and solutions such as content scanning, workflows, records
management and notifications
SKILLS AND COMPETENCIES
 System and Database: Livelink/Content Server, SharePoint, Oracle, SQL Server, Windows Server, IIS
 Development and Tools: Visual Studio.NET, T-SQL/PL-SQL, Toad, Crystal Reports, WCF, MVC, ASP.NET, C#,
VB.NET, HTML, CSS, XML, AJAX, jQuery and JavaScript, Business Intelligence(BI), Team Foundation Server
 Business Analysis: Requirement gathering, process mapping, architecture alignment, security assessment
 Methodologies: Agile Development, Unit Test Development, Scrum, SDLC
PROFESSIONAL EXPERIENCE
Livelink Developer/Administrator - Sanjel Corporation, Calgary（2011 – Present）
Key Responsibilities: ECM system patching, upgrading and administration, reports, workflows and integration
development, documents and metadata migration, user groups administration, and providing application and integration
solutions for business process automation and records management.
 Designed and developed a custom OpenText workflow development framework resulting in the reduction in
workflow delivery times from 2 months to 2 weeks. In addition, new change and maintenance became easier
than ever. Framework has been successfully used to deliver numerous workflow solutions for Legal, HR, IS,
Supply Chain, Accounting & Finance, Manufacturing and Engineering departments.
 Developed custom integration services to enable seamless document exchange between Microsoft Dynamics AX
and PeopleSoft utilizing OpenText Content Server as a central document repository.
 Delivered a corporate document control solution for managing key documentation for the Canadian and US
business units such as policies, procedures, and forms. Key components include a custom UI portal to search
and retrieve documents, and various workflows for managing document review, approval, and archiving.
Workflows were developed on the custom framework that I developed.
 Successfully executed an upgrade of Livelink 9.7.1 to Content Server 10. Key tasks include Windows and IIS
configuration, installation of OpenText software (core, modules, and patches), database verification, content
migration (documents, metadata, indexing), and preservation of external integrations (web services, Kofax).

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Application Developer - Sanjel Corporation, Calgary（2009 – 2011）
Key Responsibilities: Developing .Net web applications and reports
 Developed enterprise applications for Engineering and Accounting in MVC, ASP.NET, C# and jQuery.
 Developed API module to enable user upload documents into Livelink within different applications.
.Net Developer – Ease Way Consulting Co., Ltd, Vancouver, BC （2007 – 2009）
Key Responsibilities: Providing .NET solutions for small business
 Developed and delivered integration solutions for B2C, such as customer social community for product rating
and reviewing, image sharing, media download and online store.
System Analyst - Lion Travel Service Co., Ltd, Richmond, BC (2005 – 2007)
Key Responsibilities: Developing company web sites
 Developed and maintained company web sites for B2B and B2C that allows business partners and tourist to rate
and comment on tours and itineraries.
 Developed WCF services and API to integrate business partners like hotel and flight booking system.
Application Developer - Industry and Commerce Bank of China, Guilin, China (1995 – 2000)
Key Responsibilities: Building distributed client-server applications and maintained Lotus Notes for ECM.
 Developed desktop and client-server applications for accounting and finance requirements.
 Administrated Lotus Notes users, groups and permissions.
 Provided training, troubleshooting, and technical support for Windows and UNIX.
EDUCATION
 SharePoint 2013 Administrator Workshop – Microsoft, 2013
 Content Server Administrator, Certification – OpenText, 2012
 Programmer Analyst & Internet Solution Developer, Diploma – CGI College, BC, 2001
 Enterprise Document Management & Lotus Notes – IBM, China, 1999
 Computer Science, Bachelor - Jiaotong University, Xi'an, China, 1995