Pankaj Desai seeks a career opportunity with a prestigious organization where he can continue learning new skills and contributing to growth. He has 10 years of experience as a Service Incharge for the Gujarat region at Abacus Peripherals, where he performed repair and maintenance activities including RMA processing, customer service, and technical support. Pankaj has knowledge of Tally ERP9, SAP, and can perform tasks like sales, purchase, and marketing. He is proficient in MS Office, Windows installation, and software installation on PCs.

1.  Objective:-
To make a bright professional career with a prestigious organization with
in a result oriented environment in which I am always learn new skills and
utilize my knowledge for growth of the organization.
 Experience:-
▪ I have working in Abacus Peripherals Pvt.Ltd .Ahmedabad
Branch after since 10 Year As a Post of TRC (RMA) Service
Incharge For Gujarat Region
Work Profile:
1) I Have Positioned As Service Incharge , For Gujarat Region
2) RMA inward-outwardmanually& in SAP.
3) Stock maintainof RMA.
4) Authorize servicemaintainof Baroda-Rajkot-Surat
5) Attendcallsfromcustomerforthe purpose of replacement.
6) Physicallycheck&checkof warrantyperiodintime of inward
7) Give the explanationof warrantyonphone byserial number
8) I have knowledge is Tally Erp9 and SAP
9) Stock Audit Inspection for RMA Department.
10) SupportEngineerof RMA Department.
11) Customer service complain I have solved all problem , and good service support .
12) Installation&Troubleshootingof OSinDesktop (Win7 , Win XP,Win2k3 Professional)
13) Make Acceptable RMA Level report during Export .
14) I Have worked Then Team worke.
Additional Job Responsibilities which can be handled:
1) Sales – Purchase Make Invoice in SAP.
2) I Have worked for my company product so marketing for it
..
Academic Records :
NO DEGREE BOARD /
UNIVERSITY
YEAR RESULT
1 SSC G.S.E.B 1994 PASS
Professional education :
Pankaj.T. Desai .
358 .Chankyapuri Sector -5
Near. Jantanagar railway crossing
Ghatlodia Ahmedabad
Ahmedabad .Pin : 380061
g
: 08141531296
: pankajdesai82@yahoo.in
:desaipankaj1982@gmail.com

2.  Office Management :
Ms-Word , Ms-Excel , Ms-Power Point , Internet
Windows XP installation, Windows 98 installation,
Server 2003 installation, windows 7 installation , Format to system,
Software Installation to Pc .
 PersonalDetails:-
 Name : Desai Pankajbhai
 Date of Birth : 01/03/1982
 Gender : Male
 Marital Status : married
 Languages Known : English, Hindi, Gujarati
 Nationality : Indian
 Hobbies : Cricket, Traveling, Music
Date:
Place: Ahmedabad Pankaj Desai