Digital World Class Performance of O2C Shared Services | Order To Cash (O2C) ...
PA SCM Nov 10
1.
2. Potential to convert supply driven
chain into demand driven with
responsive data driven system
reacting to known demand rather than
anticipated forecasted demand.
Purchasing
Evaluation
Service Distribution
Quality
Informed Decision Making
Fulfil order receipt
Value Proposition
Added Value / up-selling
Customer Insight Market Segmentation
Transactional Processes
3. Benefits
• City Council
• Demand and Supply
management link to
RAS
• Existing contracts
managed out
• SC cost leverage
• Much needed market
development
• Market innovation
• Meets government PPF
objectives
• One stop shop
• Matrix
• Marketability for MSP
Labour
• Marketability for ASC
software
• SC labour margins
• New self employed
customer base
• New income streams such
as margin from new
markets, self employed
accounts and tax services
• Citizen
• Market Choices
• Price competition
• New Services to meet
outcomes
• Self employed services
such as accounts and
money management
services
• One stop shop