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The New Rules of Marketing & PR David Meerman Scott @dmscott @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
Image credit: engincamp.blogspot.com/ @dmscott  /  #MP2010
Do the new rules of marketing & PR work  worldwide ? @dmscott  /  #MP2010
Do the new rules of marketing & PR work  worldwide ? @dmscott  /  #MP2010
Do the new rules of marketing & PR work  worldwide ? @dmscott  /  #MP2010
Image credit: engincamp.blogspot.com/ @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
fear @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010 “ We looked up cosmetic dentist on the web,  and liked what we saw on your web site” -- Ben Affleck
@dmscott  /  #MP2010
You must unlearn  what you have learned. Yoda Star Wars: Episode V - The Empire Strikes Back @dmscott  /  #MP2010
[object Object],[object Object],[object Object],[object Object],@dmscott  /  #MP2010
✓ Buyer Personas @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
Hotel buyer personas Event planner Businessperson Corporate travel  manager Couple organizing a wedding Family choosing a vacation spot @dmscott  /  #MP2010
Photo courtesy thestranger.com @dmscott  /  #MP2010
Photos courtesy .theparentcompany.co.uk and guardian.co.uk  @dmscott  /  #MP2010
Photo courtesy pedalsbicycles.com @dmscott  /  #MP2010
@dmscott  /  #MP2010
What do you want buyers to believe? Example:  “ Gatorade improves your athletic performance.” @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
✓ Earn Attention @dmscott  /  #MP2010
Old  rule:  BUY your way in with advertising @dmscott  /  #MP2010
Old  rule:  BEG your way in with the media @dmscott  /  #MP2010 =  ?
Old  rule:  BUG your in way by selling Image credits cardealers.ltd.uk / gizmag.com / publicradio.org @dmscott  /  #MP2010
New  rule:  EARN Attention by Publishing your way in @dmscott  /  #MP2010
TechWiseTV from Cisco @dmscott  /  #MP2010 “Information you can use from Geeks you can Trust”
TechWiseTV from Cisco @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
On the web, you ARE what you publish… @dmscott  /  #MP2010
✓ Encourage Sharing @dmscott  /  #MP2010
Word-of-mouse @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
What does this company do? [Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.  @dmscott  /  #MP2010
What does this company do? [Company X (Nasdaq: XXXX)] provides business integration software to integrate, assemble and optimize available IT assets to drive business process productivity. [Company X] delivers an innovative, enterprise-class business integration platform that incorporates proven integration technology with next generation capabilities into one interoperable set of tools that delivers a unique combination of efficiency, agility and control.  @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010 Company Overview Since its founding, Company Y has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Company Y is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.
@dmscott  /  #MP2010 Company Overview Since its founding, The Walt Disney Company has remained faithful in its commitment to producing unparalleled entertainment experiences based on its rich legacy of quality creative content and exceptional storytelling. Today, Disney is divided into four major business segments… Each segment consists of integrated, well-connected businesses that operate in concert to maximize exposure and growth worldwide.
Image: shutterstock Who the hell ARE these people? @dmscott  /  #MP2010
@dmscott  /  #MP2010 Image: Shutterstock / Kurhan Does she REALLY work at your company?
Hey IBM: Who is the bald headed dude?? @dmscott  /  #MP2010
If possible, use employees @dmscott  /  #MP2010
@dmscott  /  #MP2010
Speak to your buyers in their language, not yours… @dmscott  /  #MP2010
@dmscott  /  #MP2010
Parents against reprehensible metal music @dmscott  /  #MP2010
… links to Toyota Matrix @dmscott  /  #MP2010
@dmscott  /  #MP2010
The BACK button is the 3 rd  most used Web feature . Not quite the average: An empirical study of Web use Weinreich, Obendorf, Herder, & Mayer - University of Hamburg, Germany @dmscott  /  #MP2010
@dmscott  /  #MP2010 Photo: Erin Weed via Flickr
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010 Photo: Erin Weed via Flickr
@dmscott  /  #MP2010 Photo: Erin Weed via Flickr
@dmscott  /  #MP2010 Photo: Erin Weed via Flickr
@dmscott  /  #MP2010 Photo: Erin Weed via Flickr
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
Old rules  of measurement Press Clips Sales Leads @dmscott  /  #MP2010
New  ways buyers solve problems @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
“ Henry Posner saves the day. B&H is…like the Tina Turner song…Simply the Best.” “ Wow. What a treat to have Henry Posner of B&H here!!!” @dmscott  /  #MP2010
South-by-Southwest blogger lounge @dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
@dmscott  /  #MP2010
Thousands of Bloggers @dmscott  /  #MP2010
Hundreds of mainstream media stories @dmscott  /  #MP2010
@dmscott  /  #MP2010 “ 34 percent increase  in flight bookings.” "The results so far are outstanding, especially considering current economic difficulties.” Preliminary results Peter Lawlor  Queensland, Australia  State Tourism Minister
✓   Manage Fear @dmscott  /  #MP2010
fear @dmscott  /  #MP2010
“ Hang on!…” ,[object Object],[object Object],[object Object],[object Object],[object Object],@dmscott  /  #MP2010
@dmscott
@dmscott
“ We want 330,000 people to be in Public Affairs.” Colonel Michael G. Caldwell acting director of public affairs for the United States Air Force @dmscott
@dmscott
@dmscott
@dmscott
@dmscott / #EE09
@dmscott / #EE09
@dmscott / #EE09 Brand Journalism  Photos Videos Social media
@dmscott / #EE09
@dmscott  /  #MP2010 Toilet marketing
@dmscott  /  #MP2010 Toilet marketing
@dmscott  /  #MP2010 Toilet marketing
Say “no” to dirt @dmscott  /  #MP2010
@dmscott  /  #MP2010
(  Except control  ) @dmscott  /  #MP2010
Site:  www.DavidMeermanScott.com  Blog:  www.WebInkNow.com Twitter : dmscott David Meerman Scott @dmscott  /  #MP2010
@dmscott  /  #MP2010

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Editor's Notes

  1. © 2002 - 2009 Freshspot Marketing LLC Page
  2. © 2002 - 2009 Freshspot Marketing LLC Page Marketing before the web Marketing simply meant advertising (and branding) Advertising needed to appeal to the masses Advertising relied on interrupting people to get them to pay attention to a message Advertising was one-way: company-to-consumer Advertising was exclusively about selling products Creativity was deemed the most important component to advertising Advertising and PR were separate disciplines run by different people with separate goals, strategies, and measurement criteria This references a page number in the book, The New Rules of Marketing & PR , by David Meerman Scott.
  3. © 2002 - 2009 Freshspot Marketing LLC Page PR before the web The only way to get ink was through the media Companies communicated exclusively through journalists and analysts The press release was the primary tool to communicate with the media The only way buyers would learn about the press release's content was if the media wrote a story about it The only way to measure the effectiveness of press releases was through “clip books," which noted each time the media deigned to pick up a company’s release PR and marketing were separate disciplines run by different people with separate goals, strategies, and measurement techniques
  4. © 2002 - 2009 Freshspot Marketing LLC Page PR before the web The only way to get ink was through the media Companies communicated exclusively through journalists and analysts The press release was the primary tool to communicate with the media The only way buyers would learn about the press release's content was if the media wrote a story about it The only way to measure the effectiveness of press releases was through “clip books," which noted each time the media deigned to pick up a company’s release PR and marketing were separate disciplines run by different people with separate goals, strategies, and measurement techniques
  5. © 2002 - 2009 Freshspot Marketing LLC Page www.mytechwisetv.com/
  6. © 2002 - 2009 Freshspot Marketing LLC Page www.mytechwisetv.com/
  7. Student Awards by HP “ Present an idea which promotes HP Workstations ability to bring to life anything the creative mind can conceive.”
  8. Student Awards by HP “ Present an idea which promotes HP Workstations ability to bring to life anything the creative mind can conceive.”
  9. Nearly a half million views
  10. © 2002 - 2009 Freshspot Marketing LLC Page
  11. © 2002 - 2009 Freshspot Marketing LLC Page
  12. Colonel Caldwell and Capt. Faggard
  13. http://www.youtube.com/watch?v=o5ul7prwoiM