The document discusses various concepts in interaction design including goals, constraints, understanding users, scenarios, prototypes, navigation, and hierarchies. It provides examples of personas, cultural probes, scenarios, and diagrams to illustrate interaction design principles and help designers understand users. The central message is that interaction design is about more than just interfaces - designers must focus on the user.
This document provides a summary of a sales analytics and customer relationship management tool. It highlights key features such as instant access to sales comparisons, alerts for down accounts, drilling down into customer and product line data to understand sales trends and leakage, and integrating calendars and notes to facilitate customer follow up. Example screens and functions are shown to illustrate looking at customer spend summaries, transaction histories, opportunities, and credit details in one place to better understand customers and increase sales.
First Rehab Life Insurance Company was hesitant to outsource due to concerns over lack of control and quality, but started a small fixed bid project with Beyondkey to develop modular portals for their highly regulated insurance business. The project was a complete success, delivering the functional requirements specification and test data on time and to a high quality standard, building trust and laying the foundation for a long term relationship.
This document summarizes the background and experience of an expert in automotive parts sales technology. In 3 sentences:
The author has extensive experience in automotive parts distribution, having grown up in a family business and founded an ecommerce platform serving over 150 wholesale distributor clients. They listen to clients daily to understand their needs and have worked with every major technology company in developing sales tools. The author's company provides a cloud-based sales intelligence platform that analyzes customer purchase data and generates prioritized sales opportunities to help representatives sell more efficiently.
The document discusses various concepts in interaction design including goals, constraints, understanding users, scenarios, prototypes, navigation, and hierarchies. It provides examples of personas, cultural probes, scenarios, and diagrams to illustrate interaction design principles and help designers understand users. The central message is that interaction design is about more than just interfaces - designers must focus on the user.
This document provides a summary of a sales analytics and customer relationship management tool. It highlights key features such as instant access to sales comparisons, alerts for down accounts, drilling down into customer and product line data to understand sales trends and leakage, and integrating calendars and notes to facilitate customer follow up. Example screens and functions are shown to illustrate looking at customer spend summaries, transaction histories, opportunities, and credit details in one place to better understand customers and increase sales.
First Rehab Life Insurance Company was hesitant to outsource due to concerns over lack of control and quality, but started a small fixed bid project with Beyondkey to develop modular portals for their highly regulated insurance business. The project was a complete success, delivering the functional requirements specification and test data on time and to a high quality standard, building trust and laying the foundation for a long term relationship.
This document summarizes the background and experience of an expert in automotive parts sales technology. In 3 sentences:
The author has extensive experience in automotive parts distribution, having grown up in a family business and founded an ecommerce platform serving over 150 wholesale distributor clients. They listen to clients daily to understand their needs and have worked with every major technology company in developing sales tools. The author's company provides a cloud-based sales intelligence platform that analyzes customer purchase data and generates prioritized sales opportunities to help representatives sell more efficiently.