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OT Corporate Brochure 2015_email version
- 2. OUR VALUES Professional. Expert. Positive. Reliable. Passionate. Dedicated. YOUR IDEAL BUSINESS PARTNER The business world is changing fast and so are your requirements. You need an expert capable of providing the products and services that underpin your business, when and where you need them, at the right cost. At OfficeTeam, we’re passionate about providing high quality office services and supplies and delivering them reliably every time. We’re committed to reducing your costs, so we’ll get to know you and your business to truly understand your needs. We’ll identify cost savings and make efficiency suggestions for your business. With our breadth of products, range of services and in-house distribution network we can guarantee that you’ll receive an outstanding service, ensuring that your office supplies are ‘hassle free’. 02 03
- 3. With a long industry heritage, we were founded in 1888 as Oyez. The Group has an unmatched legacy and has steadily grown through structured acquisition and organic growth. Today our expert teams operate under specialist brands, while as a Group we lead the market by providing customers with the most extensive portfolio of business services. Ourstrongfoundationisbuilt throughcloseworkingrelationships withbothourcustomersandstaff, enablingustounderstandyour needsandensurewedeliveryou therightsolutions.Weworkfor bluechiporganisationsandsmall, independentcompanies,across industrysectorsincludingretail, finance,legal,care,hospitalityand publicsectors. OfficeTeamaretheUK’sthird largestbusinesssuppliescompany withaturnoverof£140mand 12,000customers.Privatelyheld, managementown40%oftheshare holdingwithVCbackingthrough BetterCapital.Weareanagile,fast movingorganisation,proudofour heritage.Weoffercustomersthe advantagesofourfinancialbuying powerandsecurity. We have a national logistics platform of 3 Regional Distribution Centres and 20 local stocking points. This enables us to be exceptionally responsive to customer needs and makes us an ideal fit for multi-site businesses. We offer a fast, efficient service while also saving carbon emissions with optimised delivery routes. Established Our customersFinancial security National logistics OFFICETEAM GROUP OfficeTeam dates back to the 1800’s Oyez and Straker merged in September 1997 Better Capital & OfficeTeam came together August 2014 Stat Plus OfficeZone Lynch McQueen Whitegrove ImpactFile & Data Storage Dudley, Equations, Halls, OfficeTeam, Dialstat & PADS 1800 1997 2014 2000 2002 2004 2005 2006 2007 2009 Acquisitions 04 05
- 4. PROVIDING A COMPLETE SOLUTION Ourportfoliohasexpanded toreflecttheneedsofour customers,andnowprovidesa completebusinessservicesand suppliessolution.OfficeTeam haseverythingyouneedinone place,andwe’rerefreshingly energeticinourmissionto reducethemoneyandtime yourbusinessspendsprocuring officeproductsandservices. Eachoftheservicesweprovideis supportedbyadedicatedteam ofindustryexperts. • Office Supplies • Print Management • Managed Print Services • Tail Management • Workplace Solutions • Office Furniture • Workwear • Data Archive • Legal & Professional PRINT MANAGEMENT OFFICE SUPPLIES TAIL MANAGEMENT WORKWEAR WORKPLACE SOLUTIONS OFFICE FURNITURE DATA ARCHIVE MANAGED PRINT SERVICES LEGAL & PROFESSIONAL SECURE DESTRUCTION PRINT ADVICE BUSINESS STATIONERY SUPPLY CHAIN MANAGEMENT CORPORATE GIFTS ARCHIVE SOLUTIONS COMPUTER CONSUMABLES SERVICE & MAINTENANCE DESIGN DIRECT MAIL LOGISTICS UNIFORMS DESIGN & PLANNING CATERING PRODUCTS DIGITAL DICTATION LEGAL FORMS LEGAL PRODUCTS HEALTH & SAFETY WEB TO PRINT OFFICE STATIONERY ELECTRONIC RECORDS MANAGEMENT PRINT RATIONALISATION MARKETING COLLATERAL OFFICE ESSENTIALS STOCK MANAGEMENT CORPORATE CLOTHING FURNITURE RECYCLING WASTE MANAGEMENT PRODUCTS SPEECH RECOGNITION PROJECT MANAGEMENT JANITORIAL SUPPLIES CLOUD BASED UPDATING PERSONALISATION REFURBISHMENT PROJECTS PREMISES & MAINTENANCE SUPPLIES DOCUMENT PRODUCTION SUPPLIER CONSOLIDATION PERSONAL PROTECTIVE EQUIPMENT 06 NATIONAL DELIVERY, LOCAL SERVICE, LOCAL EMPLOYEES
- 5. WHY OFFICETEAM? Unrivalledhistoryofmarket- leadingquality,serviceand innovation TheUK’smost comprehensiveportfolioof servicesandproducts Weprovideregular managementinformation Wewillassignyoua dedicatedaccountmanager tolookafteryourspecific needsandmakeregular productsuggestionsand recommendations We’reacompanyofreal peoplefocusedoncustomer satisfaction 01 02 03 04 05 WHY CONSOLIDATE? OfficeTeam providesaneffectivesinglesourcesolutionwhereyoucanconsolidateyour office products andservicesordersintoone.Thisreducesyoursuppliernumbersbut increases businessefficiency.Wehaveateamofspecialistsineachofourserviceareaswho areexperiencedindealingwiththeneedsofyourbusiness. Reduceyouroverallcosts Savetimebyreplacingmultipleinvoicesfrommultiplesupplierswithasinglemonthlyinvoice Weprovideafullbreakdownofcostsforincreasedtransparencyandcontrolofspend Increasecontrolandvisibilityofexpenditure ReducetheimpactyourbusinesshasontheenvironmentandimproveyourCSR OfficeTeam has everything your business needs in one place. We work with various organisational structures with different budgetary requirements; from fast-growth emerging companies to large multi-site corporate and public service organisations. We aim to reduce the money and time your business spends procuring office products and services. We will provide you with as much advice and guidance as you need but we won’t stop there. At OfficeTeam we’re constantly searching for new products and technologies to help you do business better. 1 Invoice Your CompanyMultiple Suppliers Multiple Invoices 1 Delivery per month Multiple Product Lines ThereisnotonethingtodateOfficeTeamhasnotbeenableto provide,theyofferthatlittlebitextra,thatsomethingdifferent. Bensons for Beds ‘‘ ‘‘ThereisnotonethingtodateOfficeTeamhasnotbeenableto provide,theyofferthatlittlebitextra,thatsomethingdifferent. 08 09
- 6. 1110 Weworkcloselywithkeysupplierstogiveour customersagreatchoiceofofficesupplies thatarehighinquality,dependableand competitivelypriced. Weprovideover2,000ownbrandedproducts, rangingfromOfficeTeam,PremierTeamand EcoTeamBrands.Forabiggerchoice,wehave partneredwithover200manufacturers.Allour productshavebeenassessedandselectedby ustoensuretheycomefrommanufacturing processeswithlowecologicalimpactonthe environment. Office Supplies We’remorethanjustaprintsupplier,wecanbea truepartnerforyourbusiness.Ourexperienced teamcansupportyourcompanywithafullend- to-endservicefromin-housedesignthroughto production,stockmanagement,deliveryand reporting. Ourestablishedrelationshipswithindustry leadingsuppliersmeansyoubenefitfromthe bestvendorinthejob.Wedelivermarketing solutionsfromseasonalcampaignsdelivered ontimeto600locations,toemailplatformsand integratedIT,toenableautomatedprinting. Print Management Youcansourceeverythingyouneedforyour officeandworkplaceenvironmentfrom OfficeTeam.Itemsinclude,cleaningandcatering products,firstaidkitsandsecuritydevices.With thousandsofstockedproductsyoucanget moreofwhatyouwant,whenyouneedit. Weknowtheworkplacemarketand understandtheproductbenefits,relevant legislationandqualitystandardsforyour business.Wealsopricecheckagainstmajor supermarketstoensureyoureceivethebest pricingforyourworkplaceproducts. Workplace Solutions Adoptingaprintmanagedservicewith OfficeTeamcanhelpyouachievesavingsof upto40%.OurDigitalTeamarespecialistsin formulatingstrategiesforprintusageacross organisationsofvaryingsizeandcomplexity. Wewillworkwithyoutoanalyseyourexisting printusage,selectandinstallthemostsuitable equipmentforyourneeds.Thiswillleadto minimisingprintandcopycosts,reducingthe amountofconsumablesyouuse,achieving significantcostsavingsandenhancingefficiency. Managed Print Services OurInteriorsdivisionprovidequality,fitfor purposefurnitureandinteriorsolutionsto maximiseefficiencyandsuitthemodern workplace. Ourinteriorsteamhas240yearscombined industryexperience,soyouwillbenefitfrom expertadvice.Werecommendthemost effectivesolutionforyourbusinessbyworking withyoutothoroughlyunderstandyour businessneed,budgetandspace.Wewillalso overseeyourprojectlocallyandoffernocost nationwidedeliveryandinstallation. Office Interiors & Furniture Ourexpertiseinend-to-endsupplier consolidationcanhelpreduceyoursupplier baseupto80%,resultingincostsavingsanda simplifiedprocurementprocess.Forexample, workingwithanationalleisuregroupwe delivered£60,000savingsinthefirstthree monthsbystreamliningdeliveriesandreducing workloads. Wewillmanagethelabourintensivetailsupply chainonyourbehalf,streamliningyoursupplier baseacrossmultipleproductsandservicesso youremployeescanfocusontheareasthat reallymattertoyou. Tail Management Weofferasafe,secureandsimplesolution toyourrecordsmanagementneeds.Our 5millionsq.ftofhighlysecure,floodproof, temperatureandhumiditymonitoreddata storagespacecanguaranteethesafetyofallof yourdocuments. Ourservicestandardsleadtheindustryand weregularlymakecostsavingsofupto35% comparedtoexistingarrangements.Our rangeofflexibleproducts,archivestorage, electronicrecordsmanagementandsecure destructioncanbetailormadetosuityour businessstorageneeds. Data Archive Wearealeadingsupplierofcorporate clothingandworkwear.Ourteamofspecialists areexpertsinsupplyinggarmentsacross mostsectorsincludinghealthcare,catering andretail.Wealsoworkcloselywithhighly regulatedsectorsintheUKincludingthe pharmaceuticalandfoodindustries. We’rededicatedtoprovidingyouwithhigh quality,innovativeclothingatcompetitive pricesandwithourfullyflexibleandpersonal serviceyoucanguaranteethatwehavea solutionforyourworkwearneeds. Workwear Supplyingover60%oftheUK’sleadinglaw firms,OfficeTeamhasanunrivalledhistoryof marketleadingLegal&Professionalservices thataretailoredtoyourbusiness.From businessequipmenttolegalstationery,office interiorstoclouddictation,OfficeTeamhas everythingyouneedinoneplace. We’restrongbelieversinusingproduct andprocessinnovationtohelpyouachieve yourobjectives,andeverythingwedois underpinnedbyacommitmenttoconsistently provideyouwithanexcellentservice. Legal & Professional EXCEEDINGEXPECTATIONS
- 7. SPECIALISMS TheOfficeTeamGroup are proud to be expandingintofivekeymarkets;EducationTeam,HealthTeam, HousingTeam,PublicServicesTeam and RetailTeam.Ourbusinesssolutionsexpertshavefirst-hand experienceinmeetingthe needsand challengesyoufaceonaday-to-daybasis. 12 13 HealthTeamunderstandstheeconomicpressuresfacingtheHealthcareindustry,soitismoreimportantthanever thatcostsavingsandefficienciesareachieved.Ourextensiverangeofservicesandestablishedsectorknowledge makesustheperfectpartnerinthesechallengingtimes.Throughourinnovativesolutions,HealthTeamwill continuallyidentifyandevidence,significantcostsavingopportunitiestosupportHealthcareprofessionalstobring addedvaluetoyournon-clinicalproductsupplychain. HealthTeam EducationTeamwillworkwithyoutounderstandwhatyourrequirementsare,yourbudgetandmakelifeeasierfor you.Weprovideawiderangeofproductsandservices,makingiteasierforyoutoconsolidateyourpurchasingand makesubstantialcostsavingsthatcanbere-investedintoimportantaspectsofEducation.ThroughouruniqueUK logisticsinfrastructure,andsupplychainmanagement,youcanrelyonflexible,free,nextdaydeliverybyourlocal drivers. EducationTeam HousingTeamhasawealthofexperiencewithinsocialhousing.Asthedriveforaffordablehousingcontinues,itis moreimportantthaneverthatcostsavingsareachieved.Thismakesitvitalforhousingassociationstoworkwith supplierstheycancountontodelivervalueformoneyandreliableservices.Usingaconsultativeapproach,wewill workwithyoutoplananddeliverafullcostreductionstrategy,withoutcompromisingonqualityandservice.This willallowyoutoredirectanysavingsbackintoessentialfrontlineservicesandmaximiseyourfinancialbudgets. HousingTeam Throughoursinglesuppliersolution,PublicServicesTeamcanofferadiverserangeofproductsandservicestofulfil boththerequirementsofthelocalauthorities’officesandtheirpublicservices,enablingyoutomakesubstantial savingsacrossvariousdepartmentsbyconsolidatingallyourpurchasing. PublicServicesTeam RetailTeamispassionateaboutprovidinghighqualitybusinessservicesandsuppliesandourexperienceintheretail sectormeansweunderstandthekeyfactorsdrivingchangeinyourbusiness.Acashrichbusiness,we’reabletoreact tothemarketquicklyanddecisivelyandwehavethein-houseexpertisetomakesureyou’reequippedtocompete andthrive.Withourin-houselogisticsinfrastructure,youalsohavetheoptionoftimeddeliveries24hoursaday. RetailTeam
- 8. OUR ENVIRONMENTAL INITIATIVES&CSR We’recommittedtoworkingin partnershipwithourcustomersto provideabrighterbusinessfuture. WehavearangeofEcoTeam productswhicharedesignedto getyourbusinessenvironmentally friendly.Ourdeliveryvansare alsopoweredbyelectricity,LPG andbio-fuels.AsanISO14001 accreditedcompany,weaimto protecttheenvironmentasmuch aswecan. Wherepossiblewesupplyproductsinbagsinsteadof cardboardboxeswhichcreatewasteandcannotbe reusedeasily Ourbagsaremadefrom100%recycledmaterials Since the launch of our Close the Loop initiative, we have diverted over 250 tonnes of customer waste paper from going to landfill. Close the Loop Wecollectyourpaperrecyclingatthesametimeasdeliveringyourofficesupplies WeconvertpaperusedbyourcustomersbackintoourEcoTeampapertouseoverand overagain Packaging Back Reducing packaging waste Close the Loop Customer places order Sorted paper is collected by our paper manufacturing supplier OfficeTeam deliver your order to your premises Recycling sacks are collected in the local OfficeTeam unit for recycling Paper is used to produce recycled paper products including EcoTeam copier paper Our OfficeTeam drivers collect your recycling sacks OfficeTeam provides many recycling solutions for your business 1514 Ourbagsaredesignedtobeusedagain andagainforfuturedeliveries. Dramaticallyreducethenumberof cardboardboxesused. Insteadofsupplyingyourproductsin cardboardboxes,whichcreatewasteand cannotbereusedeasily,wewillnowdeliver yoursuppliesinouruniquerecycledbags.
- 9. NATIONAL DELIVERY, LOCAL SERVICE REGIONAL DISTRIBUTION CENTRE AND SALES OFFICE LOCAL DISTRIBUTION CENTRE WITH SALES OFFICE SALES OFFICE Ashford Birmingham Bristol Cornwall Bury St Edmunds Croydon Leeds Liverpool Manchester Milton Keynes Hertford Newcastle Poole Devon Telford Chertsey Dublin Edinburgh Sutton Coldfield Glasgow Belfast London Southampton Laterordercutofftimes Aresponsiveapproach,holdingfastmovinglinesandbusiness-criticalitemsclosertoyoursites Locallybasedcustomerserviceteamstodealwithqueriesquicklyandefficiently Orders picked everyday 6089 Milliondeliveries madeeveryyear 3 Pickingaccuracy 99% Orderfulfilment rate 99% Ourfullyliveriedfleetismanagedinhousewithemployed,uniformed,localdrivers– deliveringwhatyouwant,whenyouneedit.With200vehiclesoperatingfrom3Regional DistributionCentresand20localstockingpoints,weprovideasuperiorlevelofcustomer serviceandfastdelivery,nomatterwhereyouarelocated. *BasedonOfficeTeamGroupStatistics:12monthsyeartodateasofApril2014 Customersareattheheartofourbusinessandweaimforcompletesatisfaction. Ourlocal, friendlydrivershaveanextensiveunderstandingofourcustomerrequirements. Whether yourequiretimedorscheduleddeliveries,desktopdeliveriesorotherbespokerequests, wecanprovideaflexibledeliveryservicetosuityou. Wealsooffera‘Direct-to-Desk’service,deliveringtoahighlyspecificlocationasstatedby you.Givingourcustomersabetterdeliveryexperience. OfficeFleet...Business supplies to your door daily Your delivery, your way With our infrastructure, we can offer you: 16 17 RegionalDistribution CentreandSalesOffice LocalDistributionCentre withSalesOffice SalesOffice
- 10. Antler BaillieGifford BenSherman BensonsforBeds BrethertonsSolicitors BritanniaBuildingSociety Connells DFS Dunelm EAT EdenProject FredPerry GalaCoralGroup Go-AheadGroup GordonBrown HomeBargains InstituteofCancerResearch JohnLewis Ladbrokes LaingO’Rourke LauraAshley LighthouseHealthcare LKBennett Lookers MajesticWine Mothercare NationalPharmacyAssociation NHS PinsentMason Poundstretcher PretaManger RathboneBrothersPlc Rentokil RoyalBritishLegion SohoHouse Specsavers St.AustellBrewery StoreTwentyOne UniversityofOxford VetsWest Waitrose WHSmith WilliamHill YoSushi We work with blue chip organisations to SMEs, and our client list includes: CLIENT LISTEXCEPTIONAL SERVICE Wehavesavedinexcessof10-15%onlikeforlikepurchasing.Thelargest benefitisthecontrolswenowhaveinplacewithregardtoproductvisibility, accountabilityandauthorisation.Webelievewehavereducedourinternal stocklevelsforworkwear,workplace,janitorialandstationeryby60-70%.We completelyrelyonOfficeTeamtodelivernextday. St. Austell Brewery ‘‘ ‘‘ ByusingTailManagementwehavebeenabletoconsolidatethemajorityofour indirectandadhocpurchasesunderasinglesupplier,reducingworkloadswhilst alsodeliveringimmediatecostsavingsof£60,000inthefirst3months. Gala Coral ‘‘ ‘‘ ThefittingsandinstallationteamareacredittoInteriorsTeam.Nothingisever toomuchtroubleandtheyworkaroundus.I’dcertainlyrecommendthemto anyoneundertakingasimilarproject. Baillie Gifford‘‘ ‘‘ 18 19 Lighthouse Healthcare ‘‘ ‘‘ Wesaved31%inourfirstyearofcontractwithOfficeTeam,thisequatedto£10k.
- 11. A rangeofexpertservices, onesinglesolution OfficeTeam Limited Registeredoffice: Unit4,500PurleyWay, Croydon, SurreyCR04NZ RegisteredinEnglandNo:05095978 Office Supplies • Print Management • Office Furniture • Tail Management • Workwear Workplace Solutions • Managed Print Services • Legal & Professional • Data Archive www.officeteam.co.uk info@officeteam.co.uk Contact yourlocalcustomerserviceofficeorvisit