OfficeTeam provides retail businesses with a single source solution for business supplies and services. They act as a consolidated supplier, providing all indirect business needs under one account and invoice to save time and reduce costs. Their tail management service further reduces suppliers by taking over difficult to manage "tail spend," achieving up to 80% vendor reduction. OfficeTeam tailors their solutions and services to precisely match each customer's business needs.

1. RETAIL
The single source solution for business supplies
& services for the retail sector
www.officeteam.co.uk

2. OfficeTeam are experts in providing the retail sector with a
consolidated solution for all indirect business supplies and
services.
Our solutions are the best kept secret behind some of the
biggest and brightest names in the UK retail industry.
Acting as a single source supplier for all your business
supplies and services, OfficeTeam can help to save your
business valuable administration time, improve efficiency,
reduce costs and cut consumption.
We can increase visibility of your business spend and keep
you in control, whilst delivering everything you need under
one account, one invoice and one delivery service.
Our Tail Management service takes this even further,
allowing you to outsource your difficult to manage
“tail spend” to achieve up to 80% vendor reduction
for maximum accounting, procurement and logistical
efficiency.
Our retail specialists will tailor our solutions, products and
services to match your precise business needs.
Retail Sector Specialists

3. Do you find it too time
consuming dealing with
multiple suppliers?
OfficeTeam will act as a single source
supplier for all of your
business supplies and services,
saving you valuable administration
time, whilst reducing costs, increasing
visibility of your spend and keeping
you in control of your business. We
can deliver everything you need
under one account, one invoice and
one delivery service.
Looking to increase control
over your business?
Consolidated invoicing, bespoke
product catalogues (which can be
tailored on a store by store basis),
specialist management reporting and
account reviews provide you with full
visibility and increased control over
your expenditure. Budget and product
restrictions (including maximum grabs)
can be put in place on a national,
regional or store by store basis.
Need to reduce your costs?
OfficeTeam are constantly
working with our customers
to find solutions for cost
efficiencies, holding regular review
meetings to highlight key cost saving
opportunities.
Would you like greater
everyday efficiency?
Our online e-procurement system
is fast, accountable, transparent,
paperless and can integrate with all
major systems.
Looking for better service from
your suppliers?
OfficeTeam is committed to
delivering the highest service levels
in the Industry. We are dedicated and
passionate about our business which
is why you can expect more from
OfficeTeam.
Why OfficeTeam?

4. Print Management
OfficeTeam have over 25 years
experience in print management.
From design and production through
to stock management, delivery and
reporting, we have the capability to
cover all your
business requirements. By using
OfficeTeam for all of your printed
materials, our team will ensure your
brand remains consistent across
your business. We can even hold
your printed stock for you, freeing up
valuable space in your facilities.
Furniture
Cost effective interiors from a single
chair to complete site refurbishments
across multiple sites. All furniture
is delivered and assembled on site
and legacy items can be removed at
no extra cost for recycling. Regional
facilities and our total project
management mean that the process
always runs smoothly across multiple
sites with local, regional and national
support.
Archive File & Data
Keeping your business data secure is
vital. OfficeTeam File & Data possesses
extensive knowledge of the records
management industry, working with
large blue chip clients since 1997. Our
state of the art £3M purpose built
facility is available 24/7, 365 days a
year (on-line, by fax, by phone or by
email) to ensure you always have the
data you need. The multi-site backup
and top level security ensures your
customer data will always be in safe
hands.
Office Supplies
Harness the buying power and
expertise of the leading Office
supplies company in the UK. Our
catalogue contains over 6500 leading
branded and own brand products,
all at competitive prices. Our team
are always on hand to offer help,
advice and support backed up by our
specials team should you require any
products or items (however rare or
obscure) outside of our main product
catalogue.
Products & Services
TEAM
PRINT INTERIORS
TEAM
FILE & DATA
TEAM

5. Digital Solutions
Did you realise your company could be
spending up to 3% of your turnover
on document creation, management,
storage and retrieval? With an
increasing reliance on technology
many retail businesses have no overall
strategy for print management.
OfficeTeam’s Digital Solutions team
specialise in auditing and advising
your business to shape a strategy for
EOS and print management, aimed at
delivering real cost savings.
EOS
OfficeTeam provides a complete
range of EOS branded products and
consumables. We also provide a
complete range of own brand product
alternatives which are available as
direct product alternatives for all major
brands.
Workplace
OfficeTeam’s Workplace offering
consists of over 17,000 carefully
selected branded and unbranded
products, from kitchen and catering,
to signage, health and safety, cleaning
and hygiene products. With no
minimum order value and free next
day delivery you can be sure you will
always have the workplace items you
need, when you need them.
Workwear
OfficeTeam’s Workwear division
offers a large range of branded and
non branded products at highly
competitive prices. Our exceptional
product range (including High Vis and
PPE clothing) allows you to keep all
your clothing purchases in one place.
With our fully personalised garments
& staff uniforms you can be sure your
staff always have the professional look
your business needs.
TEAM
DIGITAL
TEAM
WORKPLACE
TEAM
WORKPLACE
TEAM
WORKPLACE
TEAM
WORKWEAR

6. Are you dealing with too many small, indirect or non compliant suppliers?
According to the Pareto principle approximately 80% of your suppliers will account for only 20% of your
spend.
Retail companies often find it difficult to define and execute a unified approach for this last portion of
sourceable spend. Our tail management team can help. We work as an extension of your procurement teams
to manage this labour intensive tail supply chain on your behalf. This allows you to consolidate your supplier
base across multiple products and services, allowing you to refocus key personnel on the areas which really
matter to your business and reducing the total cost of your procurement.
“In service through excellence”
Utilising our national logistics network, state of the art inventory management, distribution systems and
specialist procurement expertise, we can manage and source all your indirect supplies and distribute them
quickly and efficiently across national multi sited businesses, whilst delivering an exceptional level of service.
Tail Management
• Reduce the total cost of your procurement
• Deliver up to 80% vendor reduction
• Reduce workload across your procurement
and finance departments
• Increase purchasing control
• Increase visibility of expenditure
• Free up working capital
• Improve efficiency through one order, one
invoice and one delivery
• Reduce risk and increase compliance
• Improve distribution efficiencies
• Achieve sustainable supply chain & logistics
• Concierge service specialist sourcing
capability

7. TAIL
MANAGEMENT
I Invoice Gala Coral
1
Consolidated Delivery
0B10 Compliant
100
Suppliers
100
Invoices
1120
Product
Lines
£60,000initial 3 month savings
100%
compliance
250
sites delivered to
Situation
Gala Coral had approximately 100 suppliers in total, with only 18 of those
accounting for 80% of the groups spend. Gala Coral was therefore looking to
reduce the number of suppliers and consolidate all the commodities under a
single provider with a view to reducing total expenditure including hidden costs.
Tail Management Solution
Phase 1 of our Tail Management solution has seen our team take over the
products and services from 4 main suppliers (Bunzl, Arken, SuppliersTeam and
MDA), 30 smaller suppliers and a range of ad-hoc suppliers.
We now provide Gala Coral with 1120 lines covering a wide range of products,
from wheelchairs and custom made whiteboards, to freezer floor panels and
bespoke furry dice.
Reduced total cost of procurement
The switch to our Tail Management solution has reduced Gala Coral’s total cost
of procurement by £60,000 in the first 3 months alone. Gala Coral now have
clear visibility and control of expenditure, with management reports available on
demand.
Our solution is fully compliant with the OB10 e-invoicing software Gala Coral
utilises.
Tail Management Case Study - Gala Coral

8. OfficeTeam owns and operates the largest distribution network in the business supplies and
services industry.
With 3 regional distribution centres and multiple local stocking points across the UK, we can offer
our clients a fast and efficient service to match your business profile.
Key Features:
• Fast, flexible & efficient delivery service to multiple
sites
• 170 Officeteam owned delivery vehicles nationwide
• Fleet of electric & biofuel vans in major cities to
reduce C02 emissions
• OfficeTeam CRD Vetted uniformed drivers
delivering direct to store
• Regular drivers ensuring consistent service
• Desktop timed deliveries
• Weekend Delivery
• Startup Packs
• Recycling & package back initiatives from customer
specified collection points
• Reserve and collect collaborative logistics system
National Logistics, Local Service
Ashford
Birmingham
Regional Distribution
Centre and Sales Office
Local Distribution Centre with
Sales Office
Sales Office
Bristol
Tewksbury
Cornwall
Devon
Bury St Edmunds
Glasgow
Croydon
Leeds
Liverpool
London
Manchester
Milton Keynes
Hertford
Newcastle
Poole
Southampton
Sutton Coldfield
Telford
Chertsey
Belfast
Dublin
Edinburgh

9. OfficeTeam Online
OfficeTeam Online is a web-based electronic
internet ordering site which allows you to
order products 24/7 at the click of a button.
The system offers the usual levels of
management and purchasing information,
plus the authorisation infrastructure you
would expect from an advanced procurement
system.
OfficeTeam Online is completely web based,
with no software to install, guaranteeing you
the latest products at the best prices.
There is no limit to the amount of users or
approvers, giving you a highly flexible system
whilst remaining in complete control of your
expenditure.
Our systems are easy to set up and all the
hard work is done for you. We work with you
to set up a catalogue of your products with
an agreed pricing structure. The rest is easy,
all you have to do is log on and place your
order.
• Easy access to products 24 hours a day
• High level security with multiple permission levels
• Simple implementation process, on average only taking 48
hours to migrate
• Instant reporting, detailing spend by person, department or
by product type for increased visibility and control of spend
• Greater control of what is being purchased by each branch
• Pro-actively points to the best value item.
• Multi user/approver system
• Pre-agreed spend limits for each user, with automatic
notification to a specified approver when limit is exceeded
• Easy access to delivery, invoice details and usage reports
• Full budget and cost centre control
• Reduced administration and greater cost savings

10. Fred Perry consolidated a number of our business supplies with OfficeTeam and now
purchase our business print, catering and general stationary through OfficeTeam.
OfficeTeam also helped us source office furniture and organised delivery of a large number
of items for our recent office relocation.
By using OfficeTeam, we have not only gained great direct financial savings, but also
eradicated soft costs through their excellent administration systems.
OfficeTeam provide us with a greater visibility of our business spend through tailored
management reports, centralised invoicing for our stores and head office and an online
ordering facility which standardises and restricts the products our employees can order.
They also provide direct delivery of business supplies to all of our Fred Perry sites across the
UK and Europe.
We also receive regular review meetings from our Account Manager whom we have been
dealing with for 7 years.
Finance Director, Fred Perry
Case Study: Fred Perry
“

12. OfficeTeam’s GNFR tail management service has provided a flexible solution which takes the
cost and time out of LVMH’s procurement and allows the group to enjoy excellent levels of
service in relation to next day delivery and the supply of quality products. OfficeTeam manage
the existing supply chain, dealing directly with suppliers to improve business process efficiencies
and allowing them to benefit from a commercially incentivised cost reduction program.
OfficeTeam actively work with LVMH’s stakeholders and procurement staff to reduce costs
across the board and provide specialist product and service advice and support. A dedicated
account team is in place to deal with all day to day enquiries, orders, returns and product
information. Service levels are extremely high and LVMH now enjoy proactive account
management across all levels of the business.
Through new product recommendations and product alternatives, OfficeTeam has provided
an immediate reduction in spend for LVMH. By leveraging spend across multiple product and
service categories and utilising bulk buying capability, OfficeTeam has been able to provide
savings of 20% over the incumbent suppliers.
Facilities Manager, LVMH UK
Case Study: Louis Vuitton Moet Hennessy
(LVMH)
“

13. OfficeTeam have been a single source supplier to 99p Stores for over two years, the key drivers
for us to change were the true product and operational savings. They have also provided an
improved level of supply efficiency to our organisation.
Many of the associated savings have come from the ability of OfficeTeam to deliver on demand
direct to our network of 300 stores. This has considerably reduced our internal costs associated
with stocking, distribution and transportation. This service has definitely provided an improved
performance to our organisation.
We have also benefitted from an excellent Account Manager who has personally overseen
each part of the development of our relationship and provided valuable support and advice in
relation to product specification and availability as well as alternative options. Finally the fact
that OfficeTeam operate their own fleet of delivery vehicles and employed drivers, this gives
them control and instant visibility and tracking of deliveries. This has provided considerable
peace of mind to our
purchasing team.
I would not hesitate to recommend OfficeTeam, especially if you are a multi-site business that
requires visibility of activity, business control from the centre and a trouble-free nationwide
distribution facility.
Head of IT/Systems, 99P Stores
Case Study: 99p Stores
“

14. OfficeTeam are committed
to working together in partnership
with our customers to build
a sustainable future, reducing
the impact we all have on the
environment and striving
to continuously increase
our contribution to corporate
and social responsibility.
OfficeTeam provides our
customers with a range of award
winning innovative, manageable
environmental initiatives
and recycling schemes which
we also practice internally.
CSR & Environment
Current industry leading environmental initiatives include:
• Close the Loop paper recycling scheme
• Sustainable packaging
• Furniture and toner recycling
• Environmental appraisals and management reports
• Electric and biofuel vehicle fleet
• Internal energy saving schemes
By setting clear targets we
can deliver sustainable results
and measurable environmental
savings.
We have significantly
reduced our impact on the
environment – let us help you to
reduce yours.
GREEN
APPLE
ENVIRONMENT
AWARD
WINNER
2011
GREEN
APPLE
ENVIRONMENT
AWARD
WINNER
2010

15. Founded in 1888 as Oyez, OfficeTeam
is the UK’s leading office services and
products company, with over 12,000
customers nationwide and a turnover
of over £140m.
OfficeTeam has been built on solid
principles and grown through
structured acquisitions and a strong
financial base.
The company has grown rapidly in the
last 10 years through acquiring new
businesses and diversifying into new
markets.
Recent acquisitions include Impact,
Dialstat, Tremlex, PADS, Dudley,
OfficeZone, Whitegrove, Lynch
Mcqueen and Statplus.
This growth has enables us to provide
your business with the UK’s most
exciting business services portfolio.
Today we still offer the same specialist
teams expertise and advice, all united
under one company for your ease and
convenience.
With over 1000 Staff across the UK,
OfficeTeam also operates the largest
Nationwide distribution network
within the office supplies industry.
This means that wherever your
business is operating, you can be sure
that OfficeTeam is close at hand.
About us

16. Consolidate your supply chain with OfficeTeam to streamline your
processes, increase control of your business and reduce costs across
a complete range of products and services.
To find out how we can help your business contact us on:
0844 822 1700
Or visit us on the web at:
www.officeteam.co.uk