This newsletter provides updates on the Oregon Records Management Solution (ORMS) project. It highlights that Reedsport Justice Court and the Department of Environmental Quality recently joined ORMS. It also announces that best practices calls between users will begin in August. Karen Kolb-Schoeningh joined the project team and will serve as the liaison between parties. The next TRIM User Group meeting will be in September. The State Archivist expresses excitement about continued expansion of ORMS and progress implementing email records into the system.
The newsletter provides updates on the Oregon Records Management System (ORMS) including:
- The State Archivist's message about new agencies joining ORMS and finalizing the implementation of the Governor's Office.
- An upgrade of the HP TRIM software to version 7.33 which agencies must complete.
- New end user training videos on linking emails and using the TRIM interface, with more videos to come.
- Changes to the ORMS NewsFlash which will now be issued quarterly.
- The end of pilot group conference calls and formation of an ORMS Advisory Board.
- Instructions on using the quick search feature in the RESOLV issue tracking system.
The document provides updates on Oregon's Records Management System (ORMS) including:
1) Two new agencies, Sherwood School District and Department of Land Conservation, are joining ORMS.
2) An HP TRIM Regional Users Group meets monthly to share resources and information.
3) End user training videos for HP TRIM are being finalized and will soon be posted.
4) The ORMS WebDrawer is being tested and will soon be available for agencies to use.
The document summarizes an upcoming ORMS HP TRIM demonstration in Salem on February 16th for interested agencies to learn about the records management solution. It also announces a conference call for the 10th ORMS pilot group on March 12th and provides a message from the State Archivist about the progress of the ORMS project including expanding to more agencies and users.
The document provides an update on the Oregon Records Management System (ORMS) project. It discusses that the project has moved out of the pilot phase and is now a full program. It also announces staffing changes to the ORMS support team and updates on end user training delivery.
The document summarizes highlights from the December 2014 ORMS newsletter, including:
1) Welcoming new agencies to the ORMS project including the Department of Consumer Business Services and the Department of Education - Early Learning Division.
2) Details about visits by the CCI Project Director to participating agencies to gather feedback on what is working and improvements needed.
3) Upcoming best practices call and TRIM user group meeting dates.
The document summarizes highlights from the December 2014 ORMS newsletter. It welcomes new agencies to the ORMS project and discusses agency outreach visits. It also announces upcoming best practices calls and TRIM user group meeting dates.
The newsletter provides updates on the Oregon Records Management System (ORMS) including:
- The State Archivist's message about new agencies joining ORMS and finalizing the implementation of the Governor's Office.
- An upgrade of the HP TRIM software to version 7.33 which agencies were instructed to download and install.
- New end user training videos created for HP TRIM and hosted on YouTube.
- The quarterly ORMS NewsFlash will now be issued quarterly instead of monthly and posted to the ORMS website.
- The pilot group conference calls have ended and an ORMS Advisory Board is being formed to replace them.
- A reminder that the RESOLV issue tracking system allows quick searching
The document is a newsletter from the ORMS (Oregon Records Management System) team wishing recipients happy holidays. It announces that several Oregon city pilot agencies have formed a support group to share information and help each other with records management systems. It also announces that the City of Beaverton and Tillamook County will be joining the ORMS project as new agencies.
The newsletter provides updates on the Oregon Records Management System (ORMS) including:
- The State Archivist's message about new agencies joining ORMS and finalizing the implementation of the Governor's Office.
- An upgrade of the HP TRIM software to version 7.33 which agencies must complete.
- New end user training videos on linking emails and using the TRIM interface, with more videos to come.
- Changes to the ORMS NewsFlash which will now be issued quarterly.
- The end of pilot group conference calls and formation of an ORMS Advisory Board.
- Instructions on using the quick search feature in the RESOLV issue tracking system.
The document provides updates on Oregon's Records Management System (ORMS) including:
1) Two new agencies, Sherwood School District and Department of Land Conservation, are joining ORMS.
2) An HP TRIM Regional Users Group meets monthly to share resources and information.
3) End user training videos for HP TRIM are being finalized and will soon be posted.
4) The ORMS WebDrawer is being tested and will soon be available for agencies to use.
The document summarizes an upcoming ORMS HP TRIM demonstration in Salem on February 16th for interested agencies to learn about the records management solution. It also announces a conference call for the 10th ORMS pilot group on March 12th and provides a message from the State Archivist about the progress of the ORMS project including expanding to more agencies and users.
The document provides an update on the Oregon Records Management System (ORMS) project. It discusses that the project has moved out of the pilot phase and is now a full program. It also announces staffing changes to the ORMS support team and updates on end user training delivery.
The document summarizes highlights from the December 2014 ORMS newsletter, including:
1) Welcoming new agencies to the ORMS project including the Department of Consumer Business Services and the Department of Education - Early Learning Division.
2) Details about visits by the CCI Project Director to participating agencies to gather feedback on what is working and improvements needed.
3) Upcoming best practices call and TRIM user group meeting dates.
The document summarizes highlights from the December 2014 ORMS newsletter. It welcomes new agencies to the ORMS project and discusses agency outreach visits. It also announces upcoming best practices calls and TRIM user group meeting dates.
The newsletter provides updates on the Oregon Records Management System (ORMS) including:
- The State Archivist's message about new agencies joining ORMS and finalizing the implementation of the Governor's Office.
- An upgrade of the HP TRIM software to version 7.33 which agencies were instructed to download and install.
- New end user training videos created for HP TRIM and hosted on YouTube.
- The quarterly ORMS NewsFlash will now be issued quarterly instead of monthly and posted to the ORMS website.
- The pilot group conference calls have ended and an ORMS Advisory Board is being formed to replace them.
- A reminder that the RESOLV issue tracking system allows quick searching
The document is a newsletter from the ORMS (Oregon Records Management System) team wishing recipients happy holidays. It announces that several Oregon city pilot agencies have formed a support group to share information and help each other with records management systems. It also announces that the City of Beaverton and Tillamook County will be joining the ORMS project as new agencies.
The ORMS pilot program is making progress with several agencies utilizing the HP TRIM records management system. The City of Dundee signed up for ORMS subscription services. Technical planning is ongoing with other pilot agencies. The State Archivist praised the progress of the pilot and noted interest from other states in the ORMS solution. A grant was also approved to implement ORMS in the Governor's Office and test information sharing with Washington State.
The document provides updates on agencies coming onboard to the ORMS pilot project. It announces that the Department of Energy, City of Beaverton, and Tualatin Hills Park and Recreation are ready to begin entering records. It also discusses training that will be provided to power users from each pilot agency on using the HP TRIM software. Finally, it provides contact information for the ORMS support team and a tip for using the project's issue tracking system, RESOLV.
Ribbon Cutting Event and ORMS Demonstration
- Oregon's Secretary of State Kate Brown will visit Baker City on May 4th for a ribbon-cutting ceremony celebrating the ORMS project and tour the Synergy Data Center.
- The event will include a demonstration of the ORMS system and HP TRIM records management software, and allow local governments to ask questions.
- The City of Lebanon has recently joined the ORMS pilot program.
This document provides updates on the Oregon Records Management Solution (ORMS) including:
1) The ORMS quarterly pilot group conference call will now be held on the second Monday of every 3 months, with the next on July 8th, 2013.
2) The ORMS NewsFlash newsletter will now be issued on a quarterly rather than monthly basis.
3) Work is underway to set up and install the ORMS WebDrawer system for agencies.
Nonprofit data migration: You can't take it all with you WebinarThird Sector Labs
This document summarizes a webinar about the challenges of migrating donor data from an old customer relationship management (CRM) system to a new one. It discusses how data degrades over time through various causes like lack of standards, technology issues, and changes in people's lives. When moving to a new CRM, organizations cannot simply transfer all their old data and must apply data governance standards to prioritize what gets migrated. The success of a data migration should be measured by how well the new system supports planned activities, not just by the percentage of old data transferred. Archives of the old data and ongoing data management are also recommended.
The Secretary of State launched Oregon's statewide electronic records management system (ORMS) project with a pilot phase. The pilot includes several state agencies and local governments. Key partners such as Chaves Consulting, Hewlett Packard, and the Secretary of State's office have worked to implement the infrastructure and prepare agencies for the new system. The ORMS support desk is available to assist pilot agencies as they begin using the new records management software.
The document introduces eTapestry, a company that provides donor database and fundraising tools for nonprofits. It summarizes eTapestry's offerings under 10 guarantees: an internet strategy, broad data access, easy operation, better recordkeeping, improved communications, secure data, outstanding support, innovative tools, 90 day implementation, and cost savings. It provides examples and testimonials from existing customers about the benefits of eTapestry's services.
The document discusses productivity in the police department and defines it broadly. It acknowledges that productivity has subjective elements like interactions with citizens that cannot be measured, but also opportunities to identify and confront criminals through activities like foot patrols and traffic stops that can be quantified. The key is recognizing that all scenarios provide opportunities to be productive, while also prioritizing officer safety. The document aims to promote a balanced approach to productivity that values both measurable and non-measurable activities.
This document discusses strategies for effective content marketing, particularly for nonprofit organizations. It notes that technology has shifted power to individuals and access to information is now readily available online and through mobile devices. As a result, organizations need to acquire and engage new audiences, especially younger ones, through digital content. The key is creating content that relates to what people care about and ties it to the organization's goals. Data should be analyzed to test what content is most successful in driving outcomes like donations, actions, and list growth. Mobile messaging is also discussed as an important channel to engage audiences briefly but meaningfully.
The document provides an overview of eTapestry, a software company that serves nonprofits. It discusses eTapestry's history and dedication to serving nonprofits. The summary also highlights some of eTapestry's key guarantees for clients, including an internet strategy, improved communications and data security, and outstanding customer support.
This document provides information about an upcoming event hosted by The Knowledge Group including details about the speakers, sponsors, and logistics. Speakers include Alejandro Mijares from Kaufman Rossin who will discuss IT and cybersecurity risk assessments, Roy Zur from Cybint solutions who will discuss cyber training programs, and Salvatore Scanio from Ludwig & Robinson PLLC who will focus on financial litigation. The document outlines information for participants such as instructions for accessing the event, submitting questions, and technical support contacts. It also includes brief bios of the speakers.
The document provides steps for requesting and completing an assignment writing request on the HelpWriting.net website. It outlines the registration process, order form completion, writer bidding system, paper delivery and review process, and revision request policy. The purpose is to guide users through getting assignment help by writing papers for a fee on the site.
This document recognizes several BSC partners for their contributions and "can do" attitudes. It thanks Barbara Holt for her work upgrading vendor files, Linda Shook for finding documents, Jennifer Trevino for serving partners, and several others for their assistance and positive attitudes. It also provides updates on HR matters like annual enrollment, onboarding, and FMLA training. Payment deadlines, standardized travel forms, and year-end purchasing reminders are announced. A question about training is answered, and mail invoice handling is clarified.
This document summarizes the recent additions and updates to the Oregon Records Management Solution (ORMS). It welcomes the cities of Dundee and Hillsboro to the program. It also provides an update from the State Archivist on the implementation of the Department of Energy into ORMS and on cloud computing strategies. Finally, it announces the next ORMS project conference call and provides tips for using the HP TRIM help file.
The Tabor 100 annual gala is coming up in six months and preparations are underway. Pearl Leung is the gala committee chair. The objective of the gala is to raise money for college scholarships and connect members to opportunities by networking with community and business leaders. The president wants to make the gala more beneficial for members by incorporating their feedback and having more members in attendance connecting with sponsors and decision-makers. Members are encouraged to volunteer for the gala committee and complete a survey to help improve the event.
November 2015 - In This Issue:
e-Learn: Law in Flux
Grammar Nuggets
Word Tips & Tricks
Career Corner
Staff Notes
2015 Board of Directors Election Information
Member Spotlight: Angélle Marie Garcia, ACP
Civic Tech in Monitoring Legislatures: The Long Game
The problems we often try to solve in civic tech are right in front of us: fixing a pothole, monitoring a government, opening up data, etc. The tools we create to address such problems often produce immediate value for users. I'm going to share a story about a much longer game, where the payoff is just starting to happen now, five years later.
This will be a story of how organizations around the world built a software stack for legislative monitoring. It starts with a vision shared in Warsaw in 2011. In 2012, work on a standard data interchange format begins, which will tie the stack together. Two organizations start authoring backend data management tools in 2013 using this format. In 2014, the first user-facing tools appear at the top of this stack. And in 2015, governments begin adopting the data standard, as more user-facing tools spread.
This journey will visit many organizations and projects around the world, from mySociety to OpenAustralia to Sunlight, and from PopIt to Councilmatic to Represent, among others. We're five years into this journey, and there's still more ground to cover for at least as many more years before the basic problems in legislative monitoring that we're solving can be taken for granted.
This talk ties into the fork-merge theme. Legislative monitoring generally involves forking the official website, which requires scraping data to reproduce the information. Through government adoption of data standards like Popolo, we can eliminate these scrapers, and merge good data publication practices into government.
The document summarizes an ORC Ambassadors success story where multiple ORC offices worked together on a fast-paced project for New York state. The NJ office secured a contract to develop and implement a hotel stay reimbursement program for residents affected by bridge construction noise. With assistance from Cleveland and St. Louis offices, the NJ office was able to develop the necessary documents and deliver packages to residents within very tight deadlines set by the Governor's office. This demonstrates effective teamwork across offices to take on and complete a challenging project.
1) Secretary of State Kate Brown will visit Baker City on May 4th for a ribbon-cutting ceremony to celebrate the Oregon Records Management Solution (ORMS) and the new Synergy Data Center, where ORMS electronic records are securely stored.
2) The event will include demonstrations of ORMS and HP TRIM by the State Archivist and Archives Records Manager. Eastern Oregon representatives of government agencies are invited to attend.
3) The ORMS Support Desk provides updated user guides for ORMS and HP TRIM and can assist with any questions about using the systems.
The ORMS pilot program is making progress with several agencies utilizing the HP TRIM records management system. The City of Dundee signed up for ORMS subscription services. Technical planning is ongoing with other pilot agencies. The State Archivist praised the progress of the pilot and noted interest from other states in the ORMS solution. A grant was also approved to implement ORMS in the Governor's Office and test information sharing with Washington State.
The document provides updates on agencies coming onboard to the ORMS pilot project. It announces that the Department of Energy, City of Beaverton, and Tualatin Hills Park and Recreation are ready to begin entering records. It also discusses training that will be provided to power users from each pilot agency on using the HP TRIM software. Finally, it provides contact information for the ORMS support team and a tip for using the project's issue tracking system, RESOLV.
Ribbon Cutting Event and ORMS Demonstration
- Oregon's Secretary of State Kate Brown will visit Baker City on May 4th for a ribbon-cutting ceremony celebrating the ORMS project and tour the Synergy Data Center.
- The event will include a demonstration of the ORMS system and HP TRIM records management software, and allow local governments to ask questions.
- The City of Lebanon has recently joined the ORMS pilot program.
This document provides updates on the Oregon Records Management Solution (ORMS) including:
1) The ORMS quarterly pilot group conference call will now be held on the second Monday of every 3 months, with the next on July 8th, 2013.
2) The ORMS NewsFlash newsletter will now be issued on a quarterly rather than monthly basis.
3) Work is underway to set up and install the ORMS WebDrawer system for agencies.
Nonprofit data migration: You can't take it all with you WebinarThird Sector Labs
This document summarizes a webinar about the challenges of migrating donor data from an old customer relationship management (CRM) system to a new one. It discusses how data degrades over time through various causes like lack of standards, technology issues, and changes in people's lives. When moving to a new CRM, organizations cannot simply transfer all their old data and must apply data governance standards to prioritize what gets migrated. The success of a data migration should be measured by how well the new system supports planned activities, not just by the percentage of old data transferred. Archives of the old data and ongoing data management are also recommended.
The Secretary of State launched Oregon's statewide electronic records management system (ORMS) project with a pilot phase. The pilot includes several state agencies and local governments. Key partners such as Chaves Consulting, Hewlett Packard, and the Secretary of State's office have worked to implement the infrastructure and prepare agencies for the new system. The ORMS support desk is available to assist pilot agencies as they begin using the new records management software.
The document introduces eTapestry, a company that provides donor database and fundraising tools for nonprofits. It summarizes eTapestry's offerings under 10 guarantees: an internet strategy, broad data access, easy operation, better recordkeeping, improved communications, secure data, outstanding support, innovative tools, 90 day implementation, and cost savings. It provides examples and testimonials from existing customers about the benefits of eTapestry's services.
The document discusses productivity in the police department and defines it broadly. It acknowledges that productivity has subjective elements like interactions with citizens that cannot be measured, but also opportunities to identify and confront criminals through activities like foot patrols and traffic stops that can be quantified. The key is recognizing that all scenarios provide opportunities to be productive, while also prioritizing officer safety. The document aims to promote a balanced approach to productivity that values both measurable and non-measurable activities.
This document discusses strategies for effective content marketing, particularly for nonprofit organizations. It notes that technology has shifted power to individuals and access to information is now readily available online and through mobile devices. As a result, organizations need to acquire and engage new audiences, especially younger ones, through digital content. The key is creating content that relates to what people care about and ties it to the organization's goals. Data should be analyzed to test what content is most successful in driving outcomes like donations, actions, and list growth. Mobile messaging is also discussed as an important channel to engage audiences briefly but meaningfully.
The document provides an overview of eTapestry, a software company that serves nonprofits. It discusses eTapestry's history and dedication to serving nonprofits. The summary also highlights some of eTapestry's key guarantees for clients, including an internet strategy, improved communications and data security, and outstanding customer support.
This document provides information about an upcoming event hosted by The Knowledge Group including details about the speakers, sponsors, and logistics. Speakers include Alejandro Mijares from Kaufman Rossin who will discuss IT and cybersecurity risk assessments, Roy Zur from Cybint solutions who will discuss cyber training programs, and Salvatore Scanio from Ludwig & Robinson PLLC who will focus on financial litigation. The document outlines information for participants such as instructions for accessing the event, submitting questions, and technical support contacts. It also includes brief bios of the speakers.
The document provides steps for requesting and completing an assignment writing request on the HelpWriting.net website. It outlines the registration process, order form completion, writer bidding system, paper delivery and review process, and revision request policy. The purpose is to guide users through getting assignment help by writing papers for a fee on the site.
This document recognizes several BSC partners for their contributions and "can do" attitudes. It thanks Barbara Holt for her work upgrading vendor files, Linda Shook for finding documents, Jennifer Trevino for serving partners, and several others for their assistance and positive attitudes. It also provides updates on HR matters like annual enrollment, onboarding, and FMLA training. Payment deadlines, standardized travel forms, and year-end purchasing reminders are announced. A question about training is answered, and mail invoice handling is clarified.
This document summarizes the recent additions and updates to the Oregon Records Management Solution (ORMS). It welcomes the cities of Dundee and Hillsboro to the program. It also provides an update from the State Archivist on the implementation of the Department of Energy into ORMS and on cloud computing strategies. Finally, it announces the next ORMS project conference call and provides tips for using the HP TRIM help file.
The Tabor 100 annual gala is coming up in six months and preparations are underway. Pearl Leung is the gala committee chair. The objective of the gala is to raise money for college scholarships and connect members to opportunities by networking with community and business leaders. The president wants to make the gala more beneficial for members by incorporating their feedback and having more members in attendance connecting with sponsors and decision-makers. Members are encouraged to volunteer for the gala committee and complete a survey to help improve the event.
November 2015 - In This Issue:
e-Learn: Law in Flux
Grammar Nuggets
Word Tips & Tricks
Career Corner
Staff Notes
2015 Board of Directors Election Information
Member Spotlight: Angélle Marie Garcia, ACP
Civic Tech in Monitoring Legislatures: The Long Game
The problems we often try to solve in civic tech are right in front of us: fixing a pothole, monitoring a government, opening up data, etc. The tools we create to address such problems often produce immediate value for users. I'm going to share a story about a much longer game, where the payoff is just starting to happen now, five years later.
This will be a story of how organizations around the world built a software stack for legislative monitoring. It starts with a vision shared in Warsaw in 2011. In 2012, work on a standard data interchange format begins, which will tie the stack together. Two organizations start authoring backend data management tools in 2013 using this format. In 2014, the first user-facing tools appear at the top of this stack. And in 2015, governments begin adopting the data standard, as more user-facing tools spread.
This journey will visit many organizations and projects around the world, from mySociety to OpenAustralia to Sunlight, and from PopIt to Councilmatic to Represent, among others. We're five years into this journey, and there's still more ground to cover for at least as many more years before the basic problems in legislative monitoring that we're solving can be taken for granted.
This talk ties into the fork-merge theme. Legislative monitoring generally involves forking the official website, which requires scraping data to reproduce the information. Through government adoption of data standards like Popolo, we can eliminate these scrapers, and merge good data publication practices into government.
The document summarizes an ORC Ambassadors success story where multiple ORC offices worked together on a fast-paced project for New York state. The NJ office secured a contract to develop and implement a hotel stay reimbursement program for residents affected by bridge construction noise. With assistance from Cleveland and St. Louis offices, the NJ office was able to develop the necessary documents and deliver packages to residents within very tight deadlines set by the Governor's office. This demonstrates effective teamwork across offices to take on and complete a challenging project.
1) Secretary of State Kate Brown will visit Baker City on May 4th for a ribbon-cutting ceremony to celebrate the Oregon Records Management Solution (ORMS) and the new Synergy Data Center, where ORMS electronic records are securely stored.
2) The event will include demonstrations of ORMS and HP TRIM by the State Archivist and Archives Records Manager. Eastern Oregon representatives of government agencies are invited to attend.
3) The ORMS Support Desk provides updated user guides for ORMS and HP TRIM and can assist with any questions about using the systems.
1. I n s i d e t h i s
i s s u e :
ORMS NewsFlash
A u g u s t 2 0 1 4Q u a r t e r l y N e w s l e t t e r
H i g h l i g h t s
• Welcome to
New Agencies
• Welcome to
Karen
• Message from
Mary Beth
New Agencies
On Board
1
CCI Visits
Agencies
2
Best Practices
Calls
2
Welcome to Karen
Kolb-Schoeningh
3
TRUG Meeting
Dates
3
Message from the
Archivist
4
New Agencies On-Boarding
Please help us welcome our newest agency to ORMS
Reedsport Justice Court
Stephanie Evans is working with Vonnie Healy at Reedsport
Justice Court. Reedsport is our first Court to implement TRIM.
Vonnie Healy and Stephanie Evans
Vonnie Healy and Stephanie Evans
We are excited to have them joining the ORMS Project.
Would you like to Share?Would you like to Share?Would you like to Share?Would you like to Share?
Do you have Agency news or information that you would like toDo you have Agency news or information that you would like toDo you have Agency news or information that you would like toDo you have Agency news or information that you would like to
share in the next NewsFlash?share in the next NewsFlash?share in the next NewsFlash?share in the next NewsFlash?
Please contact ORMS Support to submit your article.Please contact ORMS Support to submit your article.Please contact ORMS Support to submit your article.Please contact ORMS Support to submit your article.
2. P a g e 2 P a g e 2
O R M S N e w s F l a s h
Coming To An Office Near You?
Karen Kolb-Schoeningh, Chaves Consulting, Inc. (CCI) Project Director and
Kathleen Chaves, CCI CEO, have been making on-site visits to Oregon State and
local Government Agencies participating in the Oregon Records Management
Solution (ORMS) project.
THEIR MISSION?
1) To discover what has been working, has not been working, improvements
needed, and words of wisdom the participants would like to share with other ORMS
participants.
2) To communicate improvements needed for the ORMS Project Team (State
Archives Team, CCI, Arikkan and Hewlett Packard) to take action that best
supports ORMS Agencies. Karen communicates feedback to the ORMS Project
Team, tracks improvements and follows up.
THEIR DISCOVERY?
1) The ORMS participants have provided GREAT feedback and are willing to share
information to support others.
2) The ORMS Project Team appreciates and welcomes customer feedback.
YOUR OPPORTUNITY?
Karen and Kathleen are in the process of planning their on-site visits for the month
of September. If you would like to meet with them, please contact Karen at
karen@chavesconsulting.com or (541) 523-1029 X451.
BEST PRACTICES CONVERSATIONS STARTING IN AUGUST
One of the great ideas the ORMS users suggested is to have phone /online
conferences every other month to share successes, tips and techniques with each
other. This will be a time for the users to share their best practices and to request
education and training segments that can be demonstrated on future calls.
If you’re interested in participating, please contact Karen at
karen@chavesconsulting.com or (541) 523-1029 X451 to sign-up.
3. P a g e 3 P a g e 3
O R M S N e w s F l a s h
Welcome to Karen Kolb-Schoeningh to
CCI ORMS/CRMS Team
Please welcome Karen Kolb-Schoeningh to the Cloud Records
Management Solution (CRMS) Team. Karen joined Chaves
Consulting on June 1, 2014 as Project Director and is thrilled to be
living back in her hometown of Baker City, Oregon.
She is looking forward to using her previous experience to help
support CCI’s public sector agencies as they implement the HPRM
solution. Karen’s previous experience has included working in the
software development arena as well as IT managed services.
As a CRMS team member, Karen will be the liaison between all
parties to move the project to completion as efficiently as possible.
Karen works closely with agency representatives and records
management support team members using detailed project
planning and follow-up. Her team approach will ensure the
appropriate personnel will be participating in the implementation
process.
Contact Karen either by email or phone at:
karen@chavesconsulting.com or (541) 523-1029 X451.
ORMS SupportORMS SupportORMS SupportORMS Support
Single Point of ContactSingle Point of ContactSingle Point of ContactSingle Point of Contact
ORMS Support is the Tier 1 single point of contact for any ORMS or
HP TRIM questions or issues. Agency users can contact the ORMS
Support Desk via phone or e-mail.
The Support Desk will create and track the issue from initial
contact all the way through resolution in the RESOLV issue
tracking system. The Support Desk will escalate questions or
issues if necessary to Tier 2 or Tier 3 Support.
Contact 24/7 by phone and 7:00 A.M-5:00 P.M. by email.
1-888-354-2006
ormshelp@chavessupport.com
The ORMS NewsFlash
posted quarterly!
The next ORMS NewsFlash
will be posted December
2014.
TRIM User Group Meeting
TRUG
The next TRUG meetings will be
held:
September 24, 2014 from
9:30 to 11:30
November 19, 2014 from
9:30 to 11:30
To be hosted by the City of
Beaverton, location to be
announced.
4. P a g e 4 P a g e 4
O R M S N e w s F l a s h
A Message from the State Archivist
Mary Beth Herkert
Wow, where has the time gone? Summer seems to be
flying by - maybe because we have been so busy with ORMS. We have been
working hard with our partners to make the on-boarding process a lot
easier and quicker. A great big thanks to all of you for your input and
honest feedback which is a key reason for making these changes.
We continue to recruit and add more agencies to ORMS. I am happy to
announce since the last issue we have added the Department of
Environmental Quality, Board of Pharmacy and the Reedsport Justice
Court. Oregon City and the Department Of Education's Early Learning
Division are actively in the process of coming on as well. In addition, we
have a number of other agencies that have had demonstrations and are in
the internal process of possibly deciding to join ORMS. This is all very
exciting as well as the news that the Governor's Office has now fully
implemented all of their e-mail into ORMS. The Archives staff continues to
work with them in getting their remaining records into TRIM.
Finally, many of you may have known that ORMS was up for the National
Association of Secretaries of State's (NASS) IDEA Award. I went back to
Baltimore to give a presentation on why we should receive the award. Many
thanks to Hannah Wells and Pat Duval for making us really cool buttons to
hand out! Unfortunately, we came in a close 2nd to Colorado's eLearning
System, but I had a great time in making the presentation.
Chaves and Arikkan was there to take part. The result is two more states
asked for information about ORMS and the CEO of the National
Association of the State Chief Information Officer (NASCIO) gave ORMS
huge plugs of what to do to manage information in his talk later in the day.
Overall, I think we came out as winners!
Enjoy the rest of Summer!