Order Transaction Process

1. Market Place
(select product)
Buyer(Click on box to go to the detail page)
Seller(Click on box to go to the detail page)
Add to Cart
Request For Quote
Place Order
Create Quote
Save & Send Quote
Confirm Order
Payment
Performa Invoice(US Sample)
Shipment Invoice(MTO
Sample)
US – Usually in Stock
MTO – Made To Order
No Advance Payment Advance Payment
2
P
R
O
C
E
S
S
Private shop
Select product)
Fulfilment Close

2. Select product from Market Place
3
Marketplace is a showcase of all products on vianza. This is where you can search for your
specific product requirement.
Marketplace displays the product image and information to the buyer.

3. 1.’Add to favourite button’. If you
come across a product you feel you
would want to revisit/buy later, then
add it to your list of Favourites. .
2.By clicking this button a ‘product
detailed page’ will open where detailed
information for that product is given.
‘Quick fact button’ allows you to get a
quick look of the product information.
Market Place
4

4. Select product from Private Shop
5
A private shop looks exactly like the marketplace but only displays product of
particular brand.

5. A private shop is a place where a supplier can have all his products but choose not to make
them visible to all buyers.
A private shop access is restricted and the supplier can choose to share the link with whoever
they wish.
The purpose if to give some anonymity to the brand so that they can keep their exclusivity
and still use all facilities of vianza.
Private Shop
6

6. Understanding the Product Detail Page
7
Product Name
Description
Select
qty
color &
size
then
add to
cart
Here buyer gets all details of product & can add to cart by selecting ,quantity, color, size.

7. Buyer -Add to Cart Page
8
✔Select the
product
DD/MM/YY
Her the buyer can directly place order or RFQ buy clicking on the buttons at the bottom.

8. This “Add to Cart” page allows customers to accumulate a list of items for purchase, also
described as “placing items in the shopping cart” or “add to cart”.
There are 2 options to place the order –1.Place order
2.Request for quote
Place order : This option is to place the order directly. It is usually used for repeat order
where the buyer already has a relationship with the seller. It shortens the order process.
Request for quote : A RFQ (Request for Quote) is used for all new orders. It is a request
from the buyer to the seller to obtain price, delivery and other information based on his
selection in the cart.
9
Understand - Add to Cart Page

9. Seller Creates Quote
10
Seller Display Name
Buyer Display Name
Create quotation
Her the seller can see a summary of the ‘request for quote(RFQ) that he has received. To
create quote they need to click on the button at the bottom.

10. 11
Quotation Page
Seller Display Name
Fill all field
Save Quote
Here the seller can edit any attribute (such as price, delivery etc) if required. They can also
accept the quote as it is. Then they need to save the quote by clicking the button at the
bottom.

11. 12
Seller Sends Quote
Buyer Display Name
Send Quote option
From the saved quotes the seller can select the required quote and send quote cy clicking
the button at the bottom.

12. Buyer can now Place Order
13
Buyer Display Name
Seller Display Name
Place order
After the quotation received from the seller, the buyer can place order by clicking the button
at the bottom OR He can send back the quote and ask for revision. (he can do this through
the comment box)

13. 14
✔
✔ ✔
Once the buyer clicks the place order button, he lands on this page. Here the buyer needs
to enter the Purchase Order no. And click on the “i agree to order terms” and then finally
place the order button.

14. Seller Confirm Order
15
Buyer Display Name
Order confirmation
After placing order by the buyer , the seller can confirm the order by clicking the button at
the bottom.

15. 16
✔
✔ ✔
Once the buyer clicks the ‘confirm order button’ , he lands on this page.” and then finally
can confirm the order by clicking this button.

16. Buyer makes advance Payment
If product availability is
“Usually in Stock” then no
advance is collected.
Final payment needs to be
made when the goods are
ready.
If product Availability is
“Made To Order” the
buyer has to give 50%
advance of the order
value. To make this
payment the buyer needs
to go to the financial
section in his account.
17
.Once the order placement process is complete, the buyer is required to make the advance
payment if applicable

17. How To Pay
Buyer Account Account Settings Financials
18
3 option for Payment

18. Fulfilment of order by the Seller part 1
19
Packages
At this stage the Seller has all his merchandise ready and packed in boxes. He now fills in
this package details on the fulfilment page by clicking the tab ‘packages’.

19. Fulfilment of order by the Seller part 2
20
.
Fill all
required
field
After filling in the package details the seller clicks on the shipment button and fills in the
pick up date & other details

20. Collection of the balance payment
21
Fulfilment Closed
Closed
Once fulfilment page is updated by the seller, vianza collects the final payment by way of a
shipment invoice.

21. In case of Dispute
• In case of any damage or defect of product, buyer can reject the shipment.
• Dispute dissolve by Admin only.
• In this case mutually some amount given to buyer and seller.
• To dissolve , Admin can go to ‘manage-order’ and select respective option.
B
U
Y
E
R
S
E
L
L
E
R
A
D
M
I
N
22