Welcome to Networkshop46, by Patrick Hackett, University of Liverpool. Janet Network update, by Jeremy Sharp, Janet infrastructure director, Jisc. Digital demand - the challenges of being a CIO in the UK HE sector, by John Cartwright, University of Liverpool.

1. Welcome
Chair: Shirley Wood,
Training and support director,
Jisc

3. Housekeeping
Please switch your mobile phones to silent
16:30 -
18:00
No fire alarms are expected. In the event of
an alarm please evacuate the building
immediately by the nearest emergency exit
and follow the exit and follow instructions from
University of Liverpool staff.
Exhibitor showcase and drinks reception
17:00 -
18:00 Birds of a feather sessions

4. Camp and Furnace
19:30 – 23:00 in the heart of Liverpool’s Tech City district.
We will be providing coaches to and from:
>19:15 - Doubletree by Hilton
>19:20 - Liverpool Marriott Hotel
>19:20 - Hope Street Hotel
>19:30 - Hotel Novotel Liverpool
>19:35 - Holiday Inn Liverpool
Dinner and coaches

5. Welcome to
Networkshop46
Patrick Hackett,
Deputy vice-chancellor,
University of Liverpool

6. Janet Network update:
“State of the Nation”
Jeremy Sharp,
Janet infrastructure director,
Jisc

7. Janet core 2017
Glasgow
Leeds
London
Telehouse West
Manchester
London
Equinix Powergate
Birmingham Nottingham
London
Equinix HX
100Gbit/s
200Gbit/s
400Gbit/s
600Gbit/s
Global Transit and Peering Peering
Global Transit and Peering
London
Telehouse North/North2

8. Upgrade 17/18
Leeds
London
TelehouseWest
Manchester
London
Equinix Powergate
Birmingham Nottingham
London
Equinix HX
GlobalTransit and Peering Peering
GlobalTransit and Peering
100Gbit/s
200Gbit/s
400Gbit/s
600Gbit/s
London
Telehouse North/North2
single channel production 400G optical
technology
2018 also saw the first 100G site connection
Glasgow

9. Upgrade 17/18
London
Powergate
Total external connectivity ≈ 1.6Tbit/s
Netflix
Voicenet
Akamai
Daisy Comms
Bogons
BTnet
Amazon
Redcentric
Simplecall
Gamma
Google
Simplecall
Redstone
Cablecom
Voicenet
Google
Limelight
UKCloud
Akamai BBC
Datahop
Microsoft EU
Telekom Malaysia
Globelynx
10Gbit/s
1Gbit/s
100Gbit/s
GÉANT +
Akamai
VM for LGfLGamma
Exa Networks
One Connect
Glasgow
and
Edinburgh
HEAnet
Redcentric
SWAN
(Glasgow)
SWAN
(Edinburgh)
Telehouse
North & West
VM for LGfL
RM for Schools
VM for LGfL
RM for Schools
Global Transit
TeliaSonera
IXLeeds
Global Transit
GTT
Global Transit
GTT
Microsoft EU
China Unicom
China Telecom ~ 500 peerings to…
~ 300 organisations
IXManchester
LINX
Manchester
Leeds
Amazon
Verizon Edge
Apple
VM for LGfL
London
Harbour
Exch.
GÉANT
Commercial
MDNX for Schools
MDNX for Schools
VM for Schools
Apple
Facebook
Facebook
GÉANT
On a typical day recently the traffic in and out of Janet was 73,968Gbits

10. > Review of Janet architecture
> Regional infrastructure – a legacy
> Political constraints plus telco. market failure
> Sub-optimal and inconsistent designs
> How to get to where we need to be?
> Some obvious estate rationalisation
> More use of the fibre+optical infrastructure
eg Openreach divestment
> Procurement activity
> Access connectivity, equipment,
professional services
Janet Access
Regional infrastructure
National (UK) backbone
Access layer
National (UK) backbone
Access layer
whatwewantwherewearenow
Plenary Session 10:30 Wednesday

12. > UKAMF is the largest academic federation in the world and we work closely
with publishers to maintain their commitment
> Working with the UK government and HEIs to use UKAMF and Shibboleth
to identify students for wider official purposes, including Electoral
Registration
> Liberate is Jisc’s new, cloud-based, fully-managed service for
access management
> Offers a single, simple, and cost-effective solution for UKAMF, eduroam,
and other access management requirements
> Service launched in October 2017, and now has ten subscribing HE, FE,
and Research institutions
> Partnership with the Society of Chief Librarians to offer single sign-on for
UK library borrowers from April 2018
Trust and identity
Parallel Session 09:00 Wednesday

13. Southern at Slough
> 20 tenants and growing
> Now have 280 racks and
requirement for ≈3Mw of power
> Some capacity available
Northern at Leeds
> At least 4 HEIs signed up, many
more interested
Shared data centres
Parallel Session 11:30 today
400G of committed bandwidth
provisioned into Slough

14. Federated roaming
> New record: 1,384,878 unique
devices roamed in Nov 2017
> Membership increase is speeding up:
record 15 new member organisations
in Feb 2018
> eVA full service launch planned
> Number of venues in the UK has
surpassed eduroam (!)
> Initial investment to develop was paid
back by subscriptions in Jan 2018
> Wales (PSBA) and Scotland (SWAN)
working towards going live

15. DDOS

16. Christmas Easter
May
Half Term
Summer
Holidays
DDOS attack trends
Parallel Sessions 11:30 and 15:15 today

17. Services launched in the past year
Products and services
Microsoft
Azure
Express-
Route
Global
Connect
Shared data
centre north
Govroam
Liberate
Enhanced
DDOS
mitigation
Penetration
testing
Geant laaS
framework

18. Thank you

19. Digital demand -
the challenges of
being a CIO in the
UK HE sector
John Cartwright,
Director of computing services,
University of Liverpool

20. Our Digital Future – Challenge or Opportunity?

21. Key Themes – Technology Challenges for our Institution
Increased student
expectation of IT
enabled provision
• Increasing Demand
• Informed by Students
• Innovation & Collaboration
Security Threats
and Cyber related
Risks
• Increasing risk profile
• Integrated ISMS
• High cultural change
IT
Consumerisation
and BYOD
• On-line demand
• Pervasive “Wireless”
• Increased security issues
Working practices
and impact of
technology
• Competitive advantage
• Efficiency savings
• System flexibility
Management
Information and
Business Intelligence
• Significant increase in vol.
• Data Quality, Analytics,
assurance
• Reporting and Compliance
Cloud Computing
• Opportunity and Risk
• Savings Potential
• Governance
• New skills focus
New Educational
Delivery Models
• Online/digital learning
• Assessment Techniques
• New skills required – IT
confident Staff & Students
Emerging Risks
and Opportunities
• New risk profiles for IT/IS
• Relevant Standards
• Mitigation Strategies
• Embedded Risk Mgmt.
Centralisation of
IT/IS provision
• Collaboration, de-duplication
• Quality, Service, Satisfaction
• Change Management
• Innovation & Agility
Project Governance,
Organisation and
Expertise
• Change/Project Management
• Accountability, Ownership
• Potential Skills Gap
• Organisation structure
Organisational IT
Maturity
• IT as a differentiator
• Business needs focus
• Institutional Collaboration
• Agile IT Innovation
Research &
Research Data
Management
• Growing demand
• Complex environment
• Policy and Governance
• Collaboration

22. Creating Confidence in our Digital environment
Cyber
Security
Confidence in our Security
Confidence that our systems are secure to protect Students/Staff and other data and
that identity/privacy issues have been addressed
Data
Confidence in our Data
Confidence in the integrity of our data and the ability to benefit from its use in
managing and planning our business
Business
Systems
Confidence in our Systems
Confidence that business systems have the right controls and monitoring to ensure that they do what
they are supposed to; whether they are in-house systems or delivered as a cloud based service
IT
Risk
Confidence to take risks
Confidence that technology and systems risks are understood and well managed and that digital
platforms will be available when required – 24/7
Transfor-
mation
Confidence in our “Digital Transformation” programme
Confidence to embark on and deliver the next complex digital transformation programme in a way that
delivers the expected benefits, on time and to budget.

23. Key areas for Digital Development
Social Media;
New methods of interacting with
user groups and building
knowledge of those groups
Mobile;
Mobile devices offer new
opportunities for our user
groups and ourselves
Analytics;
The ability to exploit,
share, manage and
protect data
Cloud Services;
A cloud based “internet of applications”
for users to switch seamlessly between
in-house and cloud based services
Hyper- Connectivity;
Our ability to operate in a
connected world to share
our systems and data
Digital Identity;
Knowing who we are and who
our users are to share data
and transact on-line effectively
Speed of Change;
Fast and efficient Transformation
Processes to deliver business outcomes

24. John Cartwright
Director of Computing Services – University of Liverpool
john.cartwright@liverpool.ac.uk
I have been…
Foundation Building, Brownlow Hill, Liverpool, L69 7ZX
T 07970 247646
www.liverpool.ac.uk

25. Any questions? /
Thank you