Ontex, a global manufacturer of hygiene products with a turnover of €2.06 billion in 2016, adopted the Transporeon platform to manage increasing logistics complexity across its 110-country operations. The solutions implemented include time slot management, rate management, and transport assignment with 'no-touch orders,' significantly improving operational efficiency and customer communication. The transition was smooth, with effective user training and ongoing support from Transporeon.

1. C A S E S T U D I E S
FMCG
HYGIENE PRODUCTS
€2.06 BILLION
ONTEX
EASY HANDLING OF INCREASING LOGISTICS COMPLEXITY WITH THE TRANSPOREON PLATFORM
CUSTOMER
Ontex manufactures and supplies hygiene products for all generations, including disposable diapers and pants for babies,
as well as feminine hygiene products and incontinence products for adults. The company delivers direct to retailers and
care institutions in no fewer than 110 countries. Operational headquarters are in Erembodegem, Belgium. In addition to
its 17 production plants worldwide, Ontex has 25 sales and marketing sites and six R&D centers. The company has a total
of 8,300 employees, and its turnover in 2016 was €2.06 billion. Two-thirds of the organization’s products are made to
retailers’ own brand specifications, often in response to innovative trends. Currently, Ontex handles about 55,000
shipments each year using the Transporeon platform.
" Ontex growth meant we had to take action. Because the
Transporeon solution is cloud-based with additional ready-to-use
software modules, we knew it would improve our platform
immediately. In addition, it has integrated fully with our SAP ERP. "
Anthony D’Almagne, Group Purchasing Manager Logistics
Ontex

2. CHALLENGES
The logistics team was struggling to cope with increasing complexity, particularly how to handle an increasing number of
transport allocations and time slot bookings at all Ontex facilities.
Deal effectively with different time slot requirements – for example, booking multiple loading bays or booking back-to-
back unloading/loading slots
Reduce or eliminate manual entry of rate data
Gather and analyze transport assignment data not just locally but from all parts of the organization
Understand the impact of changing diesel prices and mileage charges over the years
SOLUTION
To tackle these challenges and improve operational efficiency, Ontex adopted several software-as-a-service products from
Transporeon:
Time Slot Management: booking time slots for inbound and outbound transport flows (loading / unloading)
Rate Management: managing transport rates per shipment, truck, carrier, etc.
Transport Assignment with ‘no-touch orders’: automatically assigning loads to carriers based on parameters and
without human intervention
RESULTS
NEW FUNCTIONALITY
Including rate management,
surcharge management and time
slot multi-booking, along with
dependable standard functionality
TRANSPORT VISIBILITY
Ontex is keeping customers better
informed about deliveries; all
parties in the supply chain can
communicate and track shipments
USER FRIENDLINESS
Concurrent go-live at all sites went
very smoothly; users only had to
learn altered internal procedures
within SAP
ONGOING SUPPORT
Transporeon provides customer-
specific changes when requested
and keeps track of relevant market
changes
Transporeon GmbH
Stadtregal / Magirus-Deutz-Str. 16
DE - 89077 Ulm
information@transporeon.com