The document discusses conducting an online student satisfaction survey (SSS) for the annual quality assurance report (AQAR). It recommends using the SurveyHeart app to create, distribute, and analyze the survey. SurveyHeart allows users to select from hundreds of templates, customize questions in any language, and share the survey link via messaging apps or email. Responses are automatically recorded and can be exported to an Excel sheet for analysis. The document provides examples of an online SSS previously conducted by Bharat Gholap Sangvi College using SurveyHeart.