"Let me help you with that heavy box." Student: "Thank you, I appreciate the help."

1. Answer these following questions!
1. Have you ever offered service or help to someone?
2. In what situations, do people usually offer service or help?
3. What kind of sentences do they use to offer service or help in English?
4. How do people reply an offer of service or help?

2. OFFERING
SERVICES/HELPS

3. BASIC COMPETENCE
3.1 Menganalisis fungsi sosial, struktur teks, dan unsur kebahasaan teks
interaksi interpersonal lisan dan tulis yang melibatkan tindakan
menawarkan jasa, serta menanggapinya, sesuai dengan konteks
penggunaannya. (Perhatikan unsur kebahasaan May I help you? What
can I do for you? What if ...?)
4.1 Menyusun teks interaksi interpersonal lisan dan tulis sederhana yang
melibatkan tindakan menawarkan jasa, dan menanggapinya dengan
memperhatikan fungsi sosial, struktur teks, dan unsur kebahasaan yang
benar dan sesuai konteks.

4. LET’S WATCH THE VIDEO AND FIND THE
EXPRESSING OF SERVICES/HELPS BASED ON
THE VIDEO!

5. SOCIAL FUNCTION
To offer help generously in order to sustain
a good relationship with others.

6. EXPRESSING OF SERVICES/HELPS
OFFERING SERVICES/HELPS
ACCEPTING
SERVICES/HELPS
REFUSING SERVICES/HELPS
• May I help you? • Yes, please. Thanks a lot. • No, thanks. I’m OK.
• What can I do for you? • Yes, please. If it’s not
too much trouble.
• No, thanks. I think I can
manage.
• Is there anything I can
do to help?
• Thanks. That’s very kind
of you.
• Thank you very much,
but I can do it myself.
• Would you like me to
help you?
• Thank you very much. I
appreciate that.
• No, thanks. It’s all right.
• Do you need any help?

7. EXAMPLE OF DIALOGUE
DIALOG 1
Billy : “What are you doing, Dad?”
Mr. George : “I am going to plant some vegetables”
Billy : “Can I help you?”
Mr. George : “Yes, please clean the soil from the grass after I
hoe.”
Billy : “Certainly, Dad.”

8. EXAMPLE OF DIALOGUE
DIALOG 2
Anita : “Hello Ms. Ratu you looks so busy, may I help you?”
Ms. Ratu : “Yes I am. Could you please bring students’ homework books in
my table?”
Anita : “Sure, and where should I bring it to?”
Ms. Ratu : “Please bring the books to your class, and say sorry to your
friends that I may coming late to the class.”
Anita : “Okay Miss Ratu. Is there anything else?”
Ms. Ratu : “No it’s enough. Thank you very much for your help Anita.”
Anita : Your welcome.

9. Rearrange this following jumbled dialog into a good one. Do it
with your group!
Ara : “Umm… I have searched it but I haven’t found it. Would you please look for it
together?”
Mrs. Tina : “I’ll lend you if you give it back soon.”
Ara : “Good afternoon Mrs. Tina.”
Mrs. Tina : “You’re welcome.”
Ara : “I need a Sbook about science. Would you mind showing me it?”
Mrs. Tina : “Good afternoon Ara. What are you doing?”
Ara : “Certainly. I’ll return it immediately. Thank you.”
Mrs. Tina : “What is it?”
Ara : “Really? Can you lend me the second one, please?”
Mrs. Tina : “No, of course not. Can you look for it on the shelf over there?”
Mrs. Tina : “I have two books of science. Both of them are “My body science” and “A
Philosopher looks al science”. Do you like both of them?”
Ara : “I’m looking for a book. Could you do a favor for me.”

10. ANSWER
Ara : “Good afternoon Mrs. Tina.”
Mrs. Tina : “Good afternoon Ara. What are you doing?”
Ara : “I’m looking for a book. Could you do a favor for me.”
Mrs. Tina : “What is it?”
Ara : “I need a book about science. Would you mind showing me it?”
Mrs. Tina : “No, of course not. Can you look for it on the shelf over there?”
Ara : “Umm… I have searched it but I haven’t found it. Would you please look for it
together?”
Mrs. Tina : “I have two books of science. Both of them are “My body science” and “A
Philosopher looks al science”. Do you like both of them?”
Ara : “Really? Can you lend me the second one, please?”
Mrs. Tina : “I’ll lend you if you give it back soon.”
Ara : “Certainly. I’ll return it immediately. Thank you.”
Mrs. Tina : “You’re welcome.”

11. Let’s Work With Your Pairs!
Make your own simple dialog based on the
situation below using expression of asking, giving or
refusing services/helps. Do it with your partner and
practice the dialog in front of the class!