1. Rullion Engineering’s
Newsletter
October 2016
About Us
Specialists inrecruitment for the engineering sector
At Rullion Engineering we've played an integralpart in the operational and commercialsuccess of
engineering businesses large and smallfor more than 30years.As the specialist engineering recruitment
div ision of the £500m Rullion Recruitment Group of companies,we're experienced in delivering proven
engineering recruitment solutions toour customers currently numbering morethan 200companies.
Our clients represent many of the UK's most successfulbusinesses from the engineering,manufacturing,
scientific and technicalsectors. These arebusinesses that demand the very best people as wellas
comprehensiverecruitment services to match.They're businesses that demandthe peace of mind that
comes from knowing their recruitment is always in safehands.
 £180 million annual turnover serving a wide variety of clients right across the engineering
industry
 Ranked as the UK's 5th largest recruiter in engineering
 Clients include EDF Energy, Network Rail, BP, United Utilities, Transport forLondon,
Siemens, CCFE, Babcock, Alstom and Interserve.
 Over350,000 up-to-date records of high quality engineering candidates on our state-of-
the-art database.
We use our understanding of the engineering industry tocreate uniquely tailored and effectiveengineering
recruitment solutions. Our teams have a wealth of experience in the engineering recruitment sector gained
from working with a diverse rangeof customers.
Our key people have been with Rullion for many years and that's reflected in their understanding of our
customer's needs.
Our teams operateas recruitment specialists in dedicated sectors such as Rail,Water, Power Generation
and Distribution,Oil and Gas, Petrochemical,Manufacturing and Mining.As such, they're skilled in
resourcing a wide cross-section of disciplines from Process Operators and MechanicalFitters through to
Chemical Engineers and HydraulicModellers.
This means we're able to supply the highest quality contract and permanent candidates with all the skills,
experience, qualifications and personal attitudes tofill your requirements perfectly
TheRullionculture
Throughout Rullion you'll
find our people are friendly,
professional and always
ready to listen.We value
honesty and openness and
we know that integrity is
what really underpins our
reputation. We understand
that when we're forging the
long-term partnerships we
always strive for,our clients'
best interests areour best
interests too

2. August and September Engineering Roles
Job Title Numbers Placed
Health and Safety Business Partner 2
Process Operator 2
Planned Instrumentation Engineer Field Service Engineer 3
Electrical Field Service Engineer 1
High Voltage Electrical Technical Engineers 2
Commercial Manager 1
Scientist 1
Lab Assistant 3
Sampling Officer 1
Field Service Engineer 1
Sites visited this year so far.....
Macclesfield Waste Water Treatment works
Rivington Water Treatment works
Stockport Waste Water Treatment Works
Wigan Waste Water Treatment Works
LiverpoolWaste Water Treatment works
Eccles Waste Water Treatment Works
White Bull Waste Water Treatment Works
Eccles and Haslingdon Grane Water Treatment works
Ellesmere Port Waste Water Treatment Works
Hodder Water Treatment Works
Runcorn Water Treatment Works
Davyhulme Water Treatment Works
Woodgate Hill Water Treatment Works
Oswestry Water Treatment Works
By speaking to both contractors and managers, it helps us to
understand more about the role, processes, concerns and an overall
opportunity to improve our services.

3. Meet the Team...
Sinéad Scott – Account Manager
Who Are You?
Length of service at Rullion: 2 years 3 months
Favourite roles to recruit for?
I love working on roles which I have never worked on before. For example, last year I
placed 2 candidates in permanent Marketing roles and 1 in a contract marketing role. It
was an area I had never looked at before so was really interesting to learn all about it. I
also love to work on roles for specific projects, as you get a great knowledge of the
project and get to sell that to the candidates. Finally, I love recruiting for the
clean/waste water sites as a whole, as I find the whole process fascinating and love telling
potential candidates all about it!
Hardest roles you have recruited for?
There are definitely a few. Most recently it has been an Environmental Regulatory Advisor
role, as it took a few months with delays and was very niche, however I found a great
candidate and he starts in a couple of weeks.
What do you like most about working on site?
I love that we are in the mix of it and can go and meet our Agency Workers/Managers at
any point of the day. It's much easier to run through the details of a role face to face as
you really get a good understanding rather than over the phone. Plus, I love meeting new
starters and finally putting faces to names after speaking to them for weeks - it's nice to
wander around site and see people you know.
If you could work for United Utilities in a role any role what would you like to do?
I'd love to rise up the ranks to a Production Manager. I have visited quite a few of the
Production Managers out on waste and clean water sites and it seems like a really varied
role. A few of them started out as Process Ops so they know the sites and the role inside
out, which is very cool and I'd love to have that knowledge, plus they all seem to love the
job when I visit them so that's a good sign!
What drives you to get up in the morning?
Wondering what the day will bring - recruitment is very fast paced and no two days are
the same! I also like to be one step closer to the weekend. There's nothing better than a
glass of wine when you get home on a Friday night after a busy week!!
Sarah-Jane Cooper – Account Manager
Who Are You?
Length of service at Rullion: 3 years 5 months
Favourite roles to recruit for?
My Favourite roles to recruit for are Electrical/Mechanical and Civil Engineering
roles. I enjoy learning about the roles and the Engineering industry more with the
variety of engineering roles I recruit for.

4. Hardest roles you have recruited for?
I have recently recruited for two Electrical Technical Engineers which was tough. The right candidate had to
have High Voltage experience and certain certificates and qualifications in order to be considered.
It was challenging at times but I have now placed two candidates who have started on site and doing very well.
The manager and contractors are happy so it makes my job worthwhile.
What do you like most about working on site?
The freedom to be able to go and meet managers and contractors on site without travelling around the
country. It is very beneficial for us as recruiters to pick up the phone and meet for a coffee to discuss the
jobs, processes, or queries with managers. It builds a great professional relationship and helps us when finding
the right candidates.
If you could work for United Utilities in a role any role what would you like to do?
Programme Manager within IT. Computing programming fascinates me and the IT world is forever developing
and moving with the times.
What drives you to get up in the morning?
My Alarm clocks all four of them! And my 6 year old son 
Toni Wrigley- Account Manager
Who Are You?
Length of service at Rullion:
2 Years 4 Months
Favourite roles to recruit for?
I like recruiting for Telemetry roles as they can be difficult to fill but once you find the
right candidate with the right experience you will place them. I also like to recruit for
roles in Labs so either scientists or Laboratory Assistants the process of testing from start
to end really interests me.
Hardest roles you have recruited for?
Two roles really stand-out the first being Regional Health & Safety Business Partner as
finding the right candidate was very challenging however the right person was found and
starts in the next few months. The second role was a HGV Mechanic it was very difficult to
find the right contractor but after allot of searching the ideal contractor was found and I
was determined to place him at United Utilities as he was perfect for the role.
What do you like most about working on site?
Being able to walk around site and see the contractors I have placed. When a new job
comes in its great to walk over to another building meet the manager and discuss all the
details about the role. Its also a lovely place to work with the lake and greenery, in the
summer we have a walking team meeting around the site.
If you could work for United Utilities in a role any role what would you like to do?
It would have to be a HR BP role my background is HR management and I completed a
CIPD in Human Resource Management at University so I would find a role in HR very
interesting.
What drives you to get up in the morning?
My two loud little boys wanting breakfast!!!!

5. Out and about with Sinéad......
This year Sinéad Scott shadowed a United Utilities Health and Safety Business Partner, Andrew Morris for the day.
The purpose of this exercise was to find out the day to day aspects of a H&S Business Partner role, as our team were recruiting
for a similar position within the UU H&S team.
Sinéad had a chat with Andrew to find out why he enjoys such a challenging role and the ideal characteristics for an excellen t
H&S Business Partner.
As well as sitting in on meetings that Andrew chaired, Sinéad was also invited to accompany Andrew on a site audit at
Haslingden Grane Water Treatment Works. They did a tour of the treatment works whilst Andrew completed the safety
inspection.
All in all, it was a great experience as we now know first-hand the responsibilities and challenges a Health and Safety Business
Partner at UU faces day in and day out.
Now back in the office at Lingley Mere, Sinéad reported back to her colleagues with regards to understanding the role in
greater detail.
We have now successfully placed a candidate in this position due to the knowledge gathered from this day the successful
candidate is due to start in October 2016.
Sinéad Scott – Onsite Account Manager – United Utilities

6. Utilities News
£72 million sludge treatment facility for Leeds given the go ahead
A £72 million new state-of the-art sludge treatment and anaerobic digestion facility at Knostrop
works in the centre of Leeds has just been given the go ahead.
The planning proposal for the bio-energy facility was approved by Leeds City Council’s planning
committee and the contract has been awarded to Black & Veatch with the civil engineering
element being delivered by Clugston Construction Limited.
Knostrop waste water treatment works on Knowsthorpe Lane has been treating sewage from
domestic properties and industry for approximately 100 years. The new facility will replace the
existing sludge and bio-solid incinerator which was constructed in 1993 and enable the more
efficient and effective treatment of sewage combined with the additional benefit of renewable
power production from the waste water effluent.
Nevil Muncaster, Director of Asset Management, said; “This is the single biggest investment of our
current investment period (2015-2020) and will not only provide increased treatment capacity for
our sludges but will also deliver significant operational cost savings enabling us to keep customer
bills as low as possible.”
“Knostrop is designated as a strategic waste site so by increasing the future sludge and bio-solid
treatment capacity of the works the project will support also growth in the Leeds sub-regions.”
Planned for completion in 2019 the facility will be capable of processing 131 tonnes of dry sludge a
day and will generate enough renewable energy, using heat and power engines, to provide 55% of
Knostrop’s energy needs – enough to power 8,000 homes.
Benefits of the new facility;
• 15% reduction in carbon emissions across the company
• provide 55% of the site’s energy needs
• contribute to achieving 94% recycling of the region’s sludge by 2020
The project is the latest step in our commitment to invest in renewable energy to benefit the
environment and keep customers’ bills low, and supports Leeds council’s ambition for the Lower
Aire Valley to become a hub for green energy and industry. We intend to generate approximately
18% of our energy needs by 2020.
In October 2014 a 123 metre high wind turbine was constructed at Knostrop which stands 12 meters
taller than landmark building Bridgewater Place. This structure, which cost around £3.5 million, is
already a major source of power for the Knostrop site and will on average provide 10% of Knostrop's
energy needs.
Source: Yorkshire Water about-news
NEWS
Source: Yorkshire Water about-news

7. .Utilities News
Thames Water Exit the Business Retail market - 18/07/2016
Thames Water has announced it will exit the non-household retail market when it opens to
competition, and will transfer all of its business customers to Scottish retailer Castle Water.
The Scottish supplier will start to take on retail activities for business customers on behalf of
Thames Water from autumn 2016, with responsibility transferring across in stages. It will acquire
the business retail operation from April 2017, when the competitive market opens fully. It will also
take on Thames Water’s existing Scottish business customers.
Thames chief executive Martin Baggs said the agreement will allow the company to “concentrate on
its core regional household business”.
“The government is fully opening the national retail market for business customers in order to
increase competition, welcome new entrants, inject new ideas and create a more diverse range of
services tailored for business needs,” he said. “Today’s decision will help to deliver those
aspirations and we fully believe it is in the best interests of all our customers – both households and
businesses.”
Thames Water will continue to provide retail services to household customers, which make up more
than 95 per cent of its customer base. The firm said it will invest heavily in a new customer
relationship and billing system for its household retail business.
Baggs added: “Castle Water, like Thames Water, prides itself on delivering high levels of service at
a competitive price and is therefore ideally placed to satisfy the retail needs of our business
customers, while we continue to take good care of the retail needs of our household customers.”
Castle Water chief executive John Reynolds confirmed that all business customers are being
notified directly of the change, and said: “We are excited about the opportunity to provide retail
services to business customers in the Thames Water area, building on our experience as one of the
fastest growing water suppliers in the UK.”
Author: Lois Vallely, The Telegraph
Source: The Telegraph
NEWS
Source: The Telegraph

8. Who are the northwest's biggest businesses
2016?
1. BETFRED
Gambling colossus Betfred has again secured its pole position in the Top 200 list of the North West’s best
performing companies.
The privately-owned gambling company – headquartered in Warrington – saw turnover rocket by 10.2% in
final results for the 12 months period to September 2014.
Owned by Fred Done, pictured, and brother Peter, the bookmaker employs more than 6,000 people.
The chain, which champions responsible gambling, was set up by the duo with a single betting shop in
Salford in 1967. It has since evolved into the world’s largest independent bookmaker.
After results saw group turnover reach £8.842bn, John Haddock, chief executive of the Betfred Group,
commented: “Although we have faced increased taxation, regulation and a very competitive market place
we are delighted to report a positive set of results.
“We are pleased to continue our support for racing and once again we have over-delivered on our promise
to the government when we acquired Tote and delivered £19.1m in direct contributions.
“This together with our levy payments equates to a total payment to racing of £37.7m in the 18-month
period, and we are proud to continue to be one of racing’s biggest sponsors.
“Our estate of just under 1,400 betting shops continues to perform well and there’s been major
improvement in our online and mobile offerings.”
He continues: “Totepool continues to grow and in this period we had a record breaking Scoop6.
“We have a clear message across the Betfred Group to all our customers to keep gambling fun and gamble
responsibly.”
The company bought the Tote from the government in 2011 for £265m after a fierce battle with former
British Airways chairman Martin Broughton.
In addition to outlets at racecourses, the Tote also has a monopoly on pool betting on horse races until
2018.
Totepool continues to invest in facilities and new technology.
In May 2014, the Scoop6 achieved a record breaking win and bonus fund of over £16m, and created eight
millionaires.
Betfred also launched a major Responsible Gambling campaign during 2015
2. AMEC FOSTER WHEELER
Amec Foster Wheeler has climbed two places in this year’s Top 200. The company delivers and maintains
strategic and complex assets for its customers across the global energy and related sectors.
While its global headquarters are in London, the group’s Clean Energy business, which mainly serves the
nuclear industry, has major operations in Birchwood, Warrington, and at Booths Park in Knutsford, which
is also the group’s registered office.
The group, which employees 40,000 people in 55 countries, reported 2015 revenues of £5.455bn – up from
£3.99bn in the prior year.
Amec Foster Wheeler operates across the oil and gas industry – from production through to refining,
processing and distribution of derivative products – and in the mining, clean energy, power generation,
pharma, environment and infrastructure markets.
NEWS
Source Manchester Evening News
2016

9. Recent successes include leading a joint venture, which has been appointed on a €174m contract to
manage the construction of the ITER nuclear fusion reactor in the south of France, the world’s most
ambitious energy research project.
Late last year, Amec Foster Wheeler signed a lifetime enterprise agreement to provide technical support
and expertise for EDF Energy’s nuclear power stations in the UK.
The Clean Energy business also supports reactor vendors and project developers involved in nuclear new-
build in the UK, and is in place at many of the world’s most complex nuclear sites, including Sellafield,
Chernobyl and Fukushima.
In April, the group announced the appointment of a new chief executive.
Dr Jonathan Lewis joined from Halliburton Company Inc, where he was senior vice- president with
responsibility for leading its largest division, Completion and Production.
Last month, Amec Foster Wheeler also announced that it has been awarded a continuation of a contract to
provide environmental support by NuGeneration (NuGen) for the proposed nuclear power station at
Moorside, Cumbria.
This will be the largest nuclear build project currently proposed in the UK and will deliver up to 3.8GW
gross capacity on completion.
This builds on the company’s successful delivery of the initial phases of the environmental impact
assessment programme, site characterisation, and two major consultation stages.
3. Essar oil
With seven sites already operational, Essar Oil (UK) has confirmed ambitious plans to grow its retail
network within the UK market to 400 sites over the next three years.
Essar Oil (UK) is part of global conglomerate Essar, which has invested significantly in the Ellesmere Port
Stanlow Oil Refinery since acquiring it in July 2011.
The Stanlow refinery has been supplying major retail brands for more than half a century and currently
produces 15% of all transport fuels used in the UK.
Last year saw its successful entry to the UK market with its own brand, with a further six sites rolled out
in 2016.
Speaking about the three-year plan, Essar Oil UK executive chairman, Naresh Nayyar, commented: “This is
an ambitious growth target, but one we believe is a realistic proposition within the UK market.
“The initial response from both the dealer community and end consumer has been very positive indeed,
and we are looking to build on this initial momentum to drive rapid growth of our network.
“Underpinning all this is a business in a strong financial position that has provided 100% availability of
products to its customers for the last 24 months.
Essar has invested heavily in Stanlow since acquiring the site, and that security of supply of quality fuels is
absolutely key to building long lasting relationships in the retail space.”
With a turnover of £5.129bn in the year ending March 2015, the company also committed to a significant
investment in project Tiger Cub for major improvements to key units at Stanlow, which will “deliver
further reduction in crude costs and improved yields across the product slate.”
4.Certas Energy UK
Annual turnover may have slowed down in 2015 for Warrington-based Certas Energy UK, but it is still the
UK’s largest independent fuel distributor.
Certas has fallen from third to fourth place in our Top 200 this year, reflecting a downturn in sales from
£4.73bn to £4.309bn in the financial year to March 2015.

10. However, the company still holds its place as the largest independent fuel and lubricant distributor in the
UK, supplying domestic, commercial, agricultural and industrial customers throughout the country.
Over the last few years, Certas Energy says it has identified the most significant businesses in its sector
and has gone through a strategic acquisition process to cement itself as the largest independent
distributor in the UK.
Until October 2013, Certas Energy traded as GB Oils. The company, which has a network of more than 150
depots, nearly 1,000 tankers, more than 800 retail forecourts and 2,500 employees, grew from strength to
strength after a number of acquisitions. It supplies fuel to approximately 1,600 retail forecourts,
comprising both own Gulf and Pace brands, plus independent branded retailers. The rebrand in 2013 came
after the company reported that it has been previously limited in its ability to promote the GB Oils brand
due to trademark restrictions.
In September 2015, it celebrated the launch of a new bunkering facility at Harefield Oil Terminal,
Uxbridge. The launch signified the successful conclusion of a £1m investment and redevelopment project
to construct this facility. Harefield Oil Terminal is one of the largest development projects commissioned
by Certas Energy.
5. LOOKERS
Trafford-based Lookers has achieved an impressive seventh successive year of profit growth and increased
turnover of 23.5%.
The vehicle dealership achieved a hike in sales in the financial year ending December 2015 as volumes in
the UK new car market reached their highest level ever. Total registrations for the UK new car market in
the year were 2.63m, an increase of 6.3% from 2014.
As the figures were published, chairman Phil White said: “Our continued growth in 2015 demonstrates the
strength of the group, which is underpinned by strong operational cash flow and a robust balance sheet.
We also renewed and extended our banking facilities in September 2015, which provides committed and
secure funding until 2020.
“One of the highlights of the year was the acquisition of Benfield Motor Group in September, and I am
pleased to report that the integration of Benfield within the group is making very good progress.”
Looking ahead, Lookers has reported “strong performance with continued improvements in all areas of the
business” in the first quarter of 2016.
The company produced a positive trading performance in the quarter to March 31, 2016, with impressive
results during March.
This strong start is expected to help generate a “significant increase” over its 2015 performance for year-
end.
Lookers, which is headed by CEO Andy Bruce, is also looking to grow through further acquisitions and as
part of this strategy has offloaded its £218m turnover parts business, which includes brands such as BTN
Turbo, FPS and Apec Braking.
It is being sold to Alliance Automotive, a major European distributor of automotive and commercial
vehicle parts.
Lookers said the deal, due to complete in October, will enable the group to create greater value for its
shareholders, as the proceeds from the transaction will be used to pursue acquisitions o pportunities.
It is currently in advanced stages of negotiation on the acquisitions of two premium-branded car
dealership businesses, which it hopes to announce shortly. Acquisitions in the last 12 months include the
Manchester Skoda dealership on Liverpool Road, which the firm snapped up for an undisclosed sum.
The Skoda franchise, which employs 34 staff, will continue to operate as Lookers continues its expansion
plans.

11. 6. ICELAND TOPCO LTD
Deeside-based Iceland remains in a strong position despite stiff competition from budget supermarkets and
changing consumer patterns.
Turnover for the financial period ending March 2015 was reported at £2.697bn. This marked a reduction of
0.5% from 2014 for the popular food retailer.
Iceland chairman and chief executive Malcolm Walker CBE explained: “The UK food retail market has remained
exceptionally challenging due to the combination of intense competition, food price deflation and changing
consumer shopping patterns.”
In response to these challenges, Iceland has developed a changed store format and launched new product
ranges, upgrading packaging and rethinking marketing.
And the benefits of these strategies became evident in the form of more encouraging sales and profit
performances towards the end of the year.
Walker said that, although Iceland has not been immune to the pressures in its market place, it was
strategically well positioned for the new retail environment.
“We are confident that Iceland will remain a highly cash generative business with the capability to deliver
long-term profitable growth based on the unique proposition it has developed over the last 45 years.”
Recent highlights for Iceland include its ‘Power of Frozen’ advertising campaign, launched initially through
door drops, press and posters, before moving onto national TV from May 2015.
The campaign emphasises the advantages of frozen food in terms of convenience, taste, health, choice and
waste reduction.
During the financial period the group also opened 30 new stores in the UK, including six larger stores under
The Food Warehouse concept. The company, which counts South African billionaire Christo Wiese as its
majority shareholder, said it would not open any new Iceland stores but would focus on the roll-out of The
Food Warehouse.
Keeping its ‘cool’ status, Iceland was once again ranked among the Top Ten ‘Best Big Companies to Work For
In the UK’ at the Sunday Times Best Companies Awards 2015.
It further received a Lifetime Achievement Award for retaining this position in the top rank for five years,
along with a special award in recognition of a commitment to employee wellbeing.
The supermarket is also trialling a larger 15,000sq ft store that sells non-food items.
7. EUROPEAN METAL RECYCLING
Family run business EMR, a global leader in metal recycling, is to be led by a new generation of managers.
The Warrington headquartered business is privately owned with a heritage dating back to the 1940s, and
employs around 4,000 people operating at 150 locations around the world.
Following the death of its founder Philip Sheppard in 2011, his son Chris became EMR’s chief executive.
In a further change, after a career with the company that spanned 28 years, Colin Iles stepped down as an
executive director and chairman in May 2015. His decision was made as part of the succession process,
initiated by Iles and the late Phillip Sheppard, to successfully transfer executive management to a new
generation.
Commenting on his decision, Colin Iles said: “The succession of a successful, entrepreneurial co mpany like EMR
is a very difficult thing for any business to achieve.
“We have built excellent strength and depth in our executive management team, and having worked with
Chris Sheppard now for eight years, I have a high regard for him and his ability to take this business to the next
level.
“I have seen this company grow from a small regional company with four sites to a global leader in the
recycling industry, with 170.

12. “Chris and his management team have already taken this platform forward with our industry leading
investments.”
EMR recycles ferrous and non-ferrous metals and is involved in all stages of the process – from reclamation and
processing to the haulage, freight and delivery to its international customer base.
The business operates processing operations in the UK, US and Europe, including Liverpool docks. The group
saw its total turnover fall by 10.2% to £2.522bn in the year to the end of December 2014.
However, the environmental benefits of metal recycling continue to be enormous in helping to conserve the
world’s scarce resources.
Using recycled metal to produce new steel, as opposed to it being made from new ore, saves 1.5 tonnes of
carbon dioxide for every tonne of steel produced.
8. INOVYN FINANCE (KERLING)
Formed by the merger of two of Europe’s best-established chemical companies, Runcorn-based vinyls producer
Inovyn Finance has a legacy of more than 150 years and employs more than 4,300 staff.
Inovyn has manufacturing, sales and marketing operations in ten countries across Europe.
In results published for the financial year ending 31 December 2014, Inovyn had turnover of £1.921bn.
Companies Ineos and Solvay formed Inovyn as a 50/50 joint venture in July 2015, with Solvay’s exit originally
planned for July 2018.
However, Solvay’s early withdrawal was announced in March 2016, and completed following receipt of
customary regulatory approvals. Solvay received a final exit payment of €335m.
Chemical tycoon Jim Ratcliffe, pictured, chairman of Ineos, said: “We are delighted to have completed the
full acquisition of Inovyn, one year since its formation and two years earlier than expected.
“Chlorvinyls businesses are core to large petrochemicals companies such as Ineos and through this acquisition
Inovyn has an owner with a long-term vision that provides stability for its business and employees.”
Inovyn’s portfolio consists of an extensive range of class leading products arranged across general purpose
vinyls, specialty vinyls, organic chlorine derivatives and chlor alkali. Annual production volumes are in excess
of 40- million tonnes. It has won the ‘PVC Polymer Category Award’ at the Best Polymer Producer Awards for
Europe 2016.
Ratcliffe, who grew up in Failsworth, started Ineos, an acronym of Inspec Ethylene Oxide and Specialities,
from scratch. The business is a complex operation that deals with far more than shale.
The group provides products for many markets including fuels and lubricants, packaging and food, construction
and pharmaceuticals.
9. SHOP DIRECT
Notching up £1.783bn in annual sales, Liverpool-based Shop Direct continues its upward course thanks to the
launch of its only label, V by Very, along with investment in improving data.
The company, the UK’s second largest online pureplay retailer, reported that group sales were up 2.6% from
£1.73bn in the financial year ending June 2014.
Shop Direct boasts an 80-year heritage, with its digital department stores consisting of household name brands
including Littlewoods.com and Very.co.uk, the company’s biggest and fastest growing brand with more than
£850m in annual sales.
Very.co.uk sales were up 17.4% in 2015, outpacing the online retail market. In June, Very.co.uk targeted
further accelerated growth in the UK fashion market by launching its new ‘hero’ own-label clothing brand, V
by Very.
Incorporating design-led lines across womenswear, menswear and childrenswear, V by Very is available
through Very.co.uk, as well as Littlewoods.com, which is also operated by Shop Direct.

13. Alex Baldock, chief executive at Shop Direct, said: “V by Very is the natural next step for Very.co.uk.
“We’re building a world-class online department store; now we have an own label fashion brand to match our
ambition.
“We’ve created this new collection – and this new brand – alongside our customer.
“She’s told us what she wants and by listening to her, V by Very can become a major force in British fashion.
We’re backing it big time.”
Shop Direct also invested in several data-focused senior appointments last year, including recruiting Assi Gol to
lead its customer intelligence teams.
Gol, who will take up the position of customer intelligence director in September, will be charged with even
further strengthening and accelerating the development of Shop Direct’s data-fuelled approach to
ecommerce.
Baldock commented: “Our rich customer data is the core of our business.
“It’s not just helping us create one of the world’s most personalised shopping experiences; it also helps our
people make better commercial decisions.
“Assi will help us take our data science and analytics to the next level, giving customers the unique
experiences we know they love.”
The business is also focused on staff training and retention and has opened a 12,400 sq ft training,
conferencing and wellbeing facility known as the Cube at its Speke headquarters.
10. UNITED UTILITES GROUP PLC
Britain’s largest listed water utility company United Utilities was named the most improved over the 2010–15
regulatory period.
United Utilities provides water and wastewater services to seven-million people in the region. It saw an
increase in turnover of 0.9% to £1.720bn in the year end to March 2015.
In a joint statement regarding the 2015 results, Steve Mogford, chief executive, and Dr John McAdam,
chairman said: “Customer satisfaction remains a priority and we were the most improved water company over
the 2010–15 regulatory period.
“Our improvements have helped reduce further the number of customers who need to contact us about the
service they receive by around 75% over the five-year period.
“We continually review the causes of customer dissatisfaction and revise our training, policies, processes and
systems to drive improvement. We were pleased that our improved customer satisfaction performance over
the period took us out of Ofwat’s service incentive mechanism (SIM) penalty zone, thereby also benefiting
shareholders.”
United Utilities manages around 120,000 km of water pipes and sewers, with 567 wastewater treatment works
and 93 water treatment works, delivering around 1,700m litres of water to 3.2m customers every day.
The company owns 178 reservoirs and invested around £3.8bn in the renewal and upgrade of assets across the
last five years.
Moving forward, new rules from Ofwat, the regulator, will mean all water companies will have to cap
customer bills below inflation until 2020, boost customer service and make significant investments to drive
innovation and competition in the sector over a five-year period.
United Utilities said it had made a head start on the five-year investment programme demanded by Ofwat and
that it was coping with the fallout from lower prices. The company invested £100m in renewable energy
projects last year, including Europe’s largest floating solar power project on one of it reservoirs near
Manchester. It is also pouring money into biowaste.
Ofwat is encouraging water utilities companies to use sludge to generate cheap electricity, which will in turn
help reduce customer water bills and build a more sustainable industry. Meanwhile, United Utilities is also
pressing ahead with plans to launch business supply company Water Plus, a joint venture with Severn Trent.

14. Rullion-Day
Photo: Sinead Scott, Sarah-Jane Cooper, Nora Morris and James Millward
Rullion-Day raises £2,300
Rullion-Day 2016 is an annual charity day which Rullion staff take part in each year to raise
money for selected charities. This year the big day was on Friday 7th October. It was a great
day and a huge success. Rullion staff raised around £2,300 for the Alder Hey and Royal
Manchester Children's Hospital.
There was a ‘Rullion Bake Off’, a silent auction, stocks for the managers and a chilli eating
competition to keep everyone entertained all day long.
Some of the prizes below;
2 x MCFC Tickets, 1 month free personal training worth £140, Signed Sale Sharks Rugby Ball,
2 for 1 unlimited wristband’s at Blackpool Pleasure Beach, Theta 360 camera, 2 Manchester
United corporate tickets for Man United Vs Arsenal game on 19th Nov plus many more.

15. Rullion October Workshop
On Thursday the 27th
of October we
will be holding a contractor
workshop for all Engineering
Contractors to come along and see
us with any questions, queries or
simply just to say hello!
This will be held at Lingley Mere,
Haweswater building, Lower
Ground Floor, Meeting Room(6)
from 13:30 – 15:00
Feel free to pop along if you wish.

16. Contact Information
Useful Contacts
For those of you who aren’t aware of our team location within United Utilities, we are situated on
the ground floor in Clearwater 4.
Please feel free to contact a member of the team at anytime should you have any general questions
on Rullion or whether you require any assistance with a Resource.
Rullion United Utilities
James Millward
Rullion Engineering
Group Account Manager
Tel: 01925 731202
Internal: 31202
james.millward@rullion.co.uk
Sarah-Jane Cooper
Rullion Engineering
Onsite Account Manager
Tel: 01925 677307
Internal: 77307
sarah-jane.cooper@rullion.co.uk
Sinead Scott
Rullion Engineering
Onsite Account Manager
Tel: 01925 731203
Internal: 31203
sinead.scott@rullion.co.uk
Toni Wrigley
Rullion Engineering
Onsite Account Manager
Tel: 01925 731205
Internal: 31205
toni.wrigley@rullion.co.uk
Ian Lawson
United Utilities
Resourcing Manager
Tel: 31228
ian.lawson@uuplc.co.uk
Rullion’s Website
For all the latest job roles please check out our
website below;
http://www.rullion.co.uk/engineering/
Email: uuonsiteteam@rullion.co.uk

17. If you need any advice
on contract
recruitment or have
any questions please
contact a member of
the Rullion onsite
team.