This document outlines the quality assurance kick-off meeting for Rapid Legal's new Orange County eFiling and eService product. It discusses the QA goals of ensuring the product performs as expected and delivers customer satisfaction. It then details the various testing tasks like unit, integration, regression, and user acceptance testing that will be performed on the customer portal, gateway, and corporate website. Responsibilities are assigned and the testing environments, processes, and project timeline are defined. The goal is to start testing on December 10th and complete all testing before the planned go-live date of December 31st.

1. December 10, 2012
Interim QA Lead: Joe Richards
Quality Assurance Kick-off Meeting
for the Orange County eFiling and eService Product

2. Agenda
• Quality Assurance Goal
• Tasks and Test Areas
• Team Roles and Responsibilities
• Testing Environment
• Test Processes
• Details and Project Snapshot

3. Goal
External Goal:
Ensure Rapid Legal’s OC eFiling and eService product
performs as expected and delivers customer
satisfaction.
Internal Goal:
Ensure quality assurance testing is performed with
excellence by the project team.

4. Tasks
• Unit Testing
• OC eFiling / eService Testing
• Existing Product Testing
• Regression Testing
• Corporate Website Testing
• User Acceptance Testing (Customers)
• Smoke Testing Pre/Post Production
• Product Verification

5. Areas
Customer Portal Gateway Lite Corporate Website
OC eFiling / eService Dashboard, Filter, Search Home Page
Existing Products OC eFiling / eService Overview Page
Manage Cases / Orders Administrative Pages OC eFiling / eService Login
New Case Accounting Pages Existing Products Login
Contact Us Maintenance Pages Pricing Deadlines and PDF
My Profile News
Alpha Customer Test FAQ
UAT Customer Test

6. Team Roles and Responsibilities
Task Assigned To:
Unit Testing Unit Testing
Customer Portal: OC eFiling / eService Customer Service
Corporate Website: OC eFiling / eService, Login Customer Service
Customer Portal: Manage Case / Orders Customer Service
Customer Portal: My Profile Customer Service
Customer Portal: Alpha Customer Testing Customer Service
Customer Portal: UAT Customer Testing Customer Service
Customer Portal: Existing Products Operations
Corporate Website: Existing Products, Login Operations
Gateway Lite: Dashboard, Filters and Search Operations
Gateway Lite: Order Flow Operations
Gateway Lite: Administration Operations, Accounting
Gateway Lite: Maintenance, Customers Team
Gateway Lite: Maintenance, All other menus Operations
Corporate Website: Content Stakeholders
Regression Testing: Customer Portal / Gateway Lite Team
Smoke Testing: Customer Portal / Gateway Lite / Corporate Website Team
Product Verification: Verify all Enhancements/Bugs Function Team

7. Testing Environments
Supported
Browsers
Supported Operating
Systems
Internet Explorer 9.0 Windows XP
Internet Explorer 8.0 Windows Vista
Firefox Windows 7
Google Chrome
Safari
IMPORTANT:
Email QA your available testing environments based on list below.

8. Test Processes and Confirmation
• Test Cases
– QA will define and distribute each teams detailed test cases.
• Test Procedure
– Perform test cases defined, using your own test case copy, track
your results.
• Problem Reporting
– Report errors using Team Foundation Server bug reporting.
Provide detailed steps taken to produce bug and if needed,
screen shots. When bug has been resolved, you will be
prompted to test functionality.

9. Details
• When does this QA Plan start? Today
• When do I get testing documents? Today
• Daily Expectation? 10 to 15 orders per day
• When does it end? Beyond our go Live date: 12/31/2012

10. Project Snapshot
Task Team Start Date End Date
Unit Testing Unit Testing 12/03/2012 12/11/2012
OC eFiling / eService Testing Customer Service 12/10/2012 12/28/2012
Existing Product Testing Operations 12/10/2012 12/28/2012
Corporate Website Testing Products Customer Service/Operations 12/12/2012 12/28/2012
Corporate Website Testing Content Stakeholders 12/12/2012 12/28/2012
Customer Testing Customer Service 12/17/2012 12/21/2012
Regression Testing Team 12/20/2012 12/21/2012
Smoke Testing Pre-Push Team 12/26/2012 12/28/2012
Smoke Testing Post-Push Team 12/29/2012 12/30/2012
Product Verification Team 12/29/2012 01/04/2013

11. Questions?