Observational Proficiency

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The document discusses how improving observational skills can make someone a better tester. It explains that testers should train themselves to observe more objectively by being aware of common biases like inattentional blindness, confirmation bias, and only searching where there is light. Developing curiosity, paying attention to details, and learning from books about observation can help overcome these biases. The document argues that sharpening everyday observational abilities through these techniques will result in better testing.

Observational Proficiency
How Sharpening your
Everyday Awareness
Makes you a Better Tester

1. Intro
2. Observation
3. Biases
4. Become Better
5. Hiring
6. Open Season

Intro Observation Biases Become Better Hiring Open Season

Who am I ?
Image credit: http://j.mp/P53HQ7

Intro Observation Biases Become Better Hiring Open Season

Ilari Henrik Aegerter
Manager Quality Engineering
Europe @eBay

Intro Observation Biases Become Better Hiring Open Season

Outside -> Inside
Image credit: http://j.mp/M7LbFT

Intro Observation Biases Become Better Hiring Open Season

Hand/Skin
Nose
Tongue
Ear
Eye

Intro Observation Biases Become Better Hiring Open Season

Attention
Image credit: http://j.mp/OH0Ucb

Intro Observation Biases Become Better Hiring Open Season

Expectation

Intro Observation Biases Become Better Hiring Open Season

Curiosity
Image credit: http://j.mp/PWrmDP

Intro Observation Biases Become Better Hiring Open Season

Intro Observation Biases Become Better Hiring Open Season

Inattentional Blindness

Intro Observation Biases Become Better Hiring Open Season

Streetlight Effect
(search only where there
is light)
Image credit: http://j.mp/PTY89N

Intro Observation Biases Become Better Hiring Open Season

Confirmation
Bias

Intro Observation Biases Become Better Hiring Open Season

“You can observe a lot
by just looking”
Yogi Berra
Image credit: http://j.mp/N40Fwt

Intro Observation Biases Become Better Hiring Open Season

Image credit: probably Shmuel Gershon

Intro Observation Biases Become Better Hiring Open Season

Books

Intro Observation Biases Become Better Hiring Open Season

Wolfgang Metzger
Laws of Seeing

Intro Observation Biases Become Better Hiring Open Season

Arien Mack, Irvin Rock
Inattentional Blindness

Intro Observation Biases Become Better Hiring Open Season

James Elkins
How to use your eyes

Intro Observation Biases Become Better Hiring Open Season

My experience:
Better Observer = Better Tester
Image credit: http://j.mp/Swe6Vf

Intro Observation Biases Become Better Hiring Open Season
Image credit: http://j.mp/M6d8JY

Blog: www.ilari.com
Twitter & Skype: ilarihenrik

Taking observation insights and transform them into a conveyable form through visualization (sketchnoting) In the first part of the tutorial, we will give a thorough introduction into sketch noting and the psychology of observation. In the second half, we’ll apply it to a real testing project. A product owner (impersonated by either Huib or Ilari) talks about the product requirements, while the participants take notes in the form of sketch notes. Then based on that, they will design their tests (preferably in the form of sketch notes, too) and then test the product in real time. -> participants should show up with a laptop Learnings: When you do test design or reporting, don’t only rely on words. Sketch noting will enhance your capabilities and support your thinking process in unusual ways.

What if you cannot see each other?

Ilari Henrik Aegerter

Imagine your team is not happily sitting together in the same room or building but scattered across different countries. How do you keep communications up and running? How do you handle such a situation as a manager? How do you cope with potentially not everyone getting crucial information? Participants will get a (very short) overview of Ilari’s experiences and then be put in a simulation, wherein they have to collaborate on a mini-project and come to a successful end. Of course, there will be disturbances, which will make the endeavor more difficult.

Testers are your friends

Ilari Henrik Aegerter

Psychology and Engineering of Testing

Ilari Henrik Aegerter

Utter failures and lessons remained unlearnedIlari Henrik Aegerter

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how to swap pi coins to foreign currency withdrawable.

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As of my last update, Pi is still in the testing phase and is not tradable on any exchanges. However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges. The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons. If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe. Below is the what'sapp information for my personal pi vendor. +12349014282

2024 State of Marketing Report – by Hubspot

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https://www.hubspot.com/state-of-marketing · Scaling relationships and proving ROI · Social media is the place for search, sales, and service · Authentic influencer partnerships fuel brand growth · The strongest connections happen via call, click, chat, and camera. · Time saved with AI leads to more creative work · Seeking: A single source of truth · TLDR; Get on social, try AI, and align your systems. · More human marketing, powered by robots

Everything You Need To Know About ChatGPT

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ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!

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Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits. To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups. Technology For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did. While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis. Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad. Age and Gender When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same. Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers. Race Affects Attitudes As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).

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From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world. With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively. The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage. Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience. See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers See the original article on Forbes here: http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b

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1. Observational Proficiency How Sharpening your Everyday Awareness Makes you a Better Tester

2. 1. Intro 2. Observation 3. Biases 4. Become Better 5. Hiring 6. Open Season

3. Intro Observation Biases Become Better Hiring Open Season Who am I ? Image credit: http://j.mp/P53HQ7

4. Intro Observation Biases Become Better Hiring Open Season Ilari Henrik Aegerter Manager Quality Engineering Europe @eBay

5. 1. Intro 2. Observation 3. Biases 4. Become Better 5. Hiring 6. Open Season

6. Intro Observation Biases Become Better Hiring Open Season Outside -> Inside Image credit: http://j.mp/M7LbFT

7. Intro Observation Biases Become Better Hiring Open Season Hand/Skin Nose Tongue Ear Eye

8. Intro Observation Biases Become Better Hiring Open Season Attention Image credit: http://j.mp/OH0Ucb

9. Intro Observation Biases Become Better Hiring Open Season Expectation

10. Intro Observation Biases Become Better Hiring Open Season Curiosity Image credit: http://j.mp/PWrmDP

11. Intro Observation Biases Become Better Hiring Open Season

12. 1. Intro 2. Observation 3. Biases 4. Become Better 5. Hiring 6. Open Season

13. Intro Observation Biases Become Better Hiring Open Season Inattentional Blindness

14. Intro Observation Biases Become Better Hiring Open Season Streetlight Effect (search only where there is light) Image credit: http://j.mp/PTY89N

15. Intro Observation Biases Become Better Hiring Open Season Confirmation Bias

16. Intro Observation Biases Become Better Hiring Open Season

17. Intro Observation Biases Become Better Hiring Open Season

18. 1. Intro 2. Observation 3. Biases 4. Become Better 5. Hiring 6. Open Season

19. Intro Observation Biases Become Better Hiring Open Season “You can observe a lot by just looking” Yogi Berra Image credit: http://j.mp/N40Fwt

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21. Intro Observation Biases Become Better Hiring Open Season Image credit: probably Shmuel Gershon

22. Intro Observation Biases Become Better Hiring Open Season

23. Intro Observation Biases Become Better Hiring Open Season

24. Intro Observation Biases Become Better Hiring Open Season

25. Intro Observation Biases Become Better Hiring Open Season

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30. Intro Observation Biases Become Better Hiring Open Season James Elkins How to use your eyes

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32. Intro Observation Biases Become Better Hiring Open Season My experience: Better Observer = Better Tester Image credit: http://j.mp/Swe6Vf

33. 1. Intro 2. Observation 3. Biases 4. Become Better 5. Hiring 6. Open Season

34. Intro Observation Biases Become Better Hiring Open Season Image credit: http://j.mp/M6d8JY Blog: www.ilari.com Twitter & Skype: ilarihenrik

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