Rebecca Emem Akerele is seeking a position that allows her to utilize her skills and contribute to organizational goals. She has a bachelor's degree in industrial chemistry, strong computer skills, and experience in customer service and laboratory work. Her professional experience includes over two years as a customer service representative, one year of national youth service in a hospital laboratory, and an industrial traineeship. She aims to add value through her honesty, problem-solving abilities, and strong work ethic.

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AKERELE, REBECCA EMEM
SENIOR NIA QUARTERS,FHA LUGBE,OFF AIRPORT
ROAD,ABUJA.
Tel: 08034179828,08091836769
E-mail: reky192002@yahoo.co.uk
Madambecky33@gmail.com.
CAREER OBJECTIVE:
To contribute effectively with my skills and knowledge towards achieving the goals
of the organization and to add value to her growth and development
PERSONAL QUALITIES & SKILLS:
 Honesty and integrity.
 Ability to adapt fast and apply initiative.
 Good problem solving skills.
 Ability to work under pressure with minimal supervision.
 Self-motivated and result oriented.
 Good interpersonal skills.
 Strong team spirit and positive attitude to work.
PERSONAL DATA:
Date of Birth: 17th January, 1985
Sex: Female
Marital status: Married
Local Government Area: Urue-Offong/Oruko,Oron
State of Origin: Akwa-Ibom
Nationality: Nigerian
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES:
University of Lagos, Akoka, Lagos 2011 to date
Bowen University, Iwo, Osun State 2003-2007
Command Day Secondary School, Ikeja, Lagos. 1996-2002
Saint Catherine Model School, Fahwemi, Surulere, Lagos. 1990-1996
EDUCATIONAL QUALIFICATIONS WITH DATES:
Masters in Process Engineering (MPE) (In view)
Bachelor of Science (B.Sc.) in Industrial Chemistry 2007
Senior School Certificate Examination (SSCE) 2002
National Examinations Council Examination (NECO) 2002
First School Leaving Certificate (FSLC) 1996
PROFESSIONAL MEMBERSHIP:
Graduate Member of Nigerian Institute of Management (NIM)

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COMPUTER PROFICIENCY:
Diploma in computer operation with proficiency in the following applications: MS-
Word, MS-Excel, Desk-top Publishing, Power Point, CorelDraw, and the Internet.
COURSES ATTENDED:
Customer Service Agent Training on the importance of a good customer service in
an organization.
WORK EXPERIENCE:
Entertainment Highway Ltd (Hitv) Ikeja, Lagos: (Nov. 2009 – Dec. 2011)
Position held: Customer Service Representative
Duties:
 Sending out welcome calls to new customers.
 Retaining existing customers and sourcing for new ones.
 Proactively selling and promoting company’s products and services.
 Liaising with customers via outbound calls, SMS and E-mail.
 Providing general information and customer care services.
 Ticket generation and closing of every transaction.
 Database updating, cleanup and segmentation.
 Writing reports and returns on daily, weekly and monthly basis.
Armed Forced Specialist Hospital, Ashton, Kano State: for NYSC:
(April 2008 – April 2009)
Position held: Chemical Pathology, HematologyDept.
Duties:
 Taking clinical samples from patients.
 Carry out clinical tests and analysis of sample materials.
 Writing of reports on tests carried out on patients.
Chi Ltd., Ajao Estate, Lagos: (May 2006 – July 2006)
Position held: Industrial Trainee (IT)
Duties:
 Carry out tests and analysis in the laboratory
 Carry out any other duties as may be assigned to me by my boss.
HOBBIES:
Reading, singing, table tennis, volley ball and meeting people.
REFEREES
Available on request.