Anna Zhucova reached out to Jean to learn about Nonviolent Communication, showing her initiative and desire to learn. When Jean and a colleague applied for a teaching opportunity, Anna helped with the application by formatting, editing, researching, and offering suggestions, working committedly even late into the night. Jean perceived Anna as detail-oriented, flexible, and focused on creating clarity to increase success. She also saw Anna's comments about seeing everything as a learning opportunity and focusing on gratitude as evidence of emotional intelligence and a positive attitude. Jean believes Anna's skills in teamwork and communication would be an asset wherever she works.