Anna Sheehan is a skilled and professional IT expert who has worked at Data Recognition Corporation for almost three months. During her training, she showed strong problem solving and analytical skills as well as initiative in helping her colleagues. As a technical lead, she demonstrated professionalism and technical innovation. She tackles all projects with enthusiasm and competence, consistently delivering high quality work on time and on budget. Her supervisor recommends her highly for any IT position requiring complexity, creativity, and quality.

1. May 17, 2016
To Whom It May Concern:
Subject: Reference Letter – Anna Sheehan
I amvery pleased to write this letter of reference on behalf of Anna Sheehan in my capacity as Technical
Support Supervisor of Data Recognition Corporation in Indianapolis that specializes in online assessment testing
providing administration and technical support assistance to educators and examinees utilizing our testing
products. Overall, I believe Anna to be a skilled, thoughtful, and thoroughly professional Information
Technology expert, which I will briefly elaborate on below.
I have known Anna as one of my key employees for almost three months. I first got to know her when she
assisted others within the training class, familiarizing her colleagues with the platforms and systems in which
they were all supporting. During the training I was impressed by her initiative and her thirst for knowledge. She
also showed strong analytical and problem solving skills.
During the almost three months that Anna has worked with me at Data Recognition Corporation, I have always
been impressed by her outstanding diligence and her high level of technical expertise. Indeed, I have been
more than satisfied with our working relationship. During this period, I also had the great pleasure of watching
her blossom from a new agent into taking on more responsibility as the technical lead and subject matter
expert of a new testing platform for our Adult Basic Education product line. I was particularly impressed by the
professionalismand technical innovation that she demonstrated over the course of time being employed with
Data Recognition Corporation.
Not only is Anna highly intelligent; she also is very hard-working. She has tackled every project assigned to her
with enthusiasmand competence. She invariably understands exactly what a project is all about from the
outset, and how to get it done quickly and effectively. She consistently produces superior quality work, on time,
and within budget targets. In my estimation, Anna is a true example of the type of employee that every
employer wants: accountable and responsible, with a superior work ethic and a high degree of integrity.
In closing, I recommend Anna Sheehan very highly for any position in the IT field that involves complexity and
creativity, with high quality requirements. She is an exceptionally bright and hardworking person who will do
her very best to do an outstanding job for whomever she works. If I may be of further assistant with regard to
Anna, please call me at 317-205-0563 or e-mail me at MEdmonson@DataRecognitionCorp.com.
Sincerely,
Michael Edmonson
Technical Support Supervisor,Digital ProductSupport
Data RecognitionCorporation