A survey found that: - 79% of respondents saw their sales reduce in 2020, with over 40% seeing a reduction of over 50% compared to 2019. - 62% of respondents reduced their purchases due to Covid-19 across many locations and industries. - 70% of respondents experienced delays with their orders. - 70% of respondents were willing to accept delays of over 10 days from suppliers because of Covid-19. - 86% of respondents were optimistic that 2021 will be better than 2020.