Noni Keys is seeking a position that utilizes her experience in mental health, criminal justice, and law enforcement. She has a diverse background, including positions as an overnight specialist for mentally disabled clients, a family living assistant, a phlebotomist, and a juvenile detention officer. Keys has strong computer, organizational, and time management skills and is able to work well independently and as part of a team.

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NONI A. T. KEYS
2324 W. Lanvale Street. Baltimore Md, 21216.
MAMAROCK10@GMAIL.com 410­805­3378
Summary of Qualifications
● To incorporate my knowledge and experience in mental health and criminal justice within
the law enforcement profession.
● Computer literate with a working knowledge of Microsoft programs, Internet, Xerox, as
well as administration of the Mays: II test and the SASSI assessment tool.
● Strong time management and organizational skills; adapt at managing time sensitive
assignments and completing impromptu special projects
● Ability to be entrusted with the management of confidential information as well as
knowledge of confidentiality laws and HIPAA regulations.
● Strong work ethic with professional presence and demeanor.
● Cooperative team player who promotes cohesiveness in the work environment by
multitasking to assist colleagues, administration, and senior staff.
● Outgoing personality with positive social skills
● Adapt to various environments and work well with a diverse population
● Able to engage individuals to become invested in their own progress
Relevant Experience:
July 2011­ September 2011 Awake Overnight Specialist, Bello Macre, Glen Burnie,
Maryland
● Provided night care for mentally disabled
● Ensured a safe environment for all clients
Prepared clients for next day’s activities
October 2010­ July 2011 Family Living Assistant, Bello Macre, Glen Burnie, Maryland
● Assisted mentally disabled adults through daily routine
● Provided transportation

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● Ensured a safe environment for all clients
●
November 2009­ October 2010 Phlebotomist, Anne Arundel Medical Center, Annapolis
Maryland
● Performed on average 100 blood draws daily from patients by using finger stick, heel
stick and/or venipuncture.
● Collects throat culture specimens.
● Greets patients and instructs them in proper specimen collection methods.
● Labels specimens for identification purposes and enters specimen data into computer
● Prepares specimens for reference laboratory by using centrifuge to spin blood.
● Maintains alphabetical filing system for patient information.
● Answers telephone calls and routes calls to appropriate member of the medical or
laboratory staff.
● Writes test results sent from reference laboratory into patient report; distributes report to
clinicians.
● Inventories and requisitions medical laboratory supplies; stocks work area as needed.
● Keeps work areas clean and orderly; washes laboratory glassware as needed.
● Adhere to laboratory safety rules including CDC recommendations and OSHA
requirements
October 2006 – October 2009 Juvenile Detention Officer, Charles Hickey Schools/State of
Maryland, Baltimore, Maryland
● Process Photos and documentation for youth entering the program
● Provide face to face interviews with intake youth
● Provide suicide, substance abuse assessments
● Review court orders and change of custody reports that accompany the youth
Assign youth to a unit
March 2003­ June 2004 Resident Advisor I and II, Charles Hickey Schools/State of
Maryland, Baltimore, Maryland
● Incorporate life skills, social skills, anger management, and positive conflict resolution
skills into youth’s daily activities
● Provided youth with aggression replacement techniques.
April 2004­ July 2004 Correctional Officer I, Women’s Prison of Jessup/MCIJ, Jessup,
Maryland

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● Provide and monitor safety and security to the inmates, staff, and community
● Provide Behavior Management to Inmates
● February 2001­ December 2003 Crisis Prevention Management Aide/Para
● Professional/Individual Education Plan Aide, We Teach We Tutor, Baltimore, Maryland
● Worked with youth that have been diagnosed with a mental health diagnosis or mental
retardation.
● Implement behavioral reinforcement and emotional support
● Coordinate psycho­ social rehabilitative activities
● Provide skill teaching in the areas of positive conflict resolution and de­escalation
September 1996­ June 1997 Elementary School Monitor, Community Initiatives Academy,
Baltimore, Maryland
● Assist lead teacher with teaching core objectives of elementary education
● Coordinated age­ appropriate activities
Certifications and Professional Enforcement
● DJS Entry Level Charles Hickey Schools/State of Maryland Certificate
● MCTC Entry Level ~ Division of Corrections~ Certificate
● CRISIS PREVENTION AND MANAGEMENT REFRESHER
● SAFTEY AND SECURITY CRITICAL ELEMENTS
● CARDIO­PULMONARY AND RESUSCITATION /STANDARD FIRST AID
● RECOGNIZING AND REPORTING CHILD ABUSE
● SUICIDE EDUCATION AND AWARENESS
● REPORT WRITTING REFRESHER (CRIPA SETTLEMENT­FACILITIES)
● VERBAL DE­ESCALATION (CRIPA SETTLEMENT­FACILITIES)
● BLOODBOURNE PATHOGENS
● GANG AWARENESS
● CPR, FIRST AID, &MEDICATION CERTIFIED
● CERTIFIED PHLEBOTOMIST #021­2182­1000 May 28, 2009
Education
● Dunbar High School, Baltimore, Maryland ~ High School Diploma
● Glen Burnie High School, Glen Burnie, Maryland

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● REFERENCES UPON REQUEST