1. the next kmart? SALES DOWN FOR LAST 8 QUARTERS

2. On-the-street interviews MANY CITED NEGATIVE PRESS ABOUT CLASS-ACTION SUITE

3. must improve opinion Customer service line in #walmart almost as bad as #DMV “ DIVERSITY CUSTOMER SERVICE COMMUNITY EFFORTS Every time I go to Walmart, I'm reminded why I should never go to Walmart #peopleofwalmart ” Why doesn’t Walmart treat its' employees fairly w/ fair wages & benefits??? Can't they afford to?

4. share your story HOW HAS WALMART HELPED YOU?

5. employment “Walmart gave me a job when nobody else would” FIND PEOPLE WHO HAVE BEEN SAVED BY WALMART SPECIFICALLY FEMALES, AFRICAN AMERICANS, AND HISPANIC/LATINO/LATINA PEOPLE

6. just ask HOW CAN WE HELP? CREATE WEBSITE FOR SUBMITTING COMMUNITY REQUESTS VOTING DOING TELLING

7. implement “My son needs school supplies, and someone to help him with math.” “My friend fell on hard times… she needs some help for food.” “Every year we have a town carnival, but this year our funds fell short…”

8. share WINNERS SUBMIT VIDEOS OF THANKS TWEET HELP GIVEN PRESS RELEASES

9. survey BEFORE AND AFTER OPINIONS MUST INCREASE OPIONIONS TWO POINTS (1-10 SCALE) PROFIT INCREASE IN EVENT AREAS BY 5% DURING HOLIDAY SEASON

10. budget $100,000 10% FOR WEBSITE 5% FOR MODERATING 85% FOR PR EVENTS SUMMERTIME BEFORE HOLIDAYS