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Product of Your
Imagination
Nick Marsh, Head of Product at Lost My Name
Turing Conference, Edinburgh, August 2017
Our picture books
How they work
Imagination products
How they work
Optimising imagination
Your mission
Full stack publishing company
Backed by investors such as Google
Ventures and Ravensburger
100 employees mainly in London
Nearly 3 million books sold in 200+
countries in under three years
Best seller in US, UK, Australia, Germany...
We give adults
imaginative superpowers
to inspire children with
boundless self belief
How?
Name
Address
Birthday
Interests
Family
BIrthda
y Thief
BIrthda
y Thief
Nicholas
12 Ashby Road
10th August 1983
Computers, Steak
Annie, Pete, Davina, ...
BIrthda
y Thief
BIrthda
y Thief
BIrthda
y Thief
BIrthda
y Thief
N I C H O L A S
World U.K London
Ashby
Road
12
10 Aug 1983
Computers Steak
Annie Peter Davina Nick Elfie Bonnie
BIrthda
y Thief
BIrthda
y Thief
N I C H O L A S
World U.K London
Ashby
Road
12
10 Aug 1983
Computers Steak
Annie Peter Davina Nick Elfie Bonnie
Start End
Start End
Start End
Start End
Start End
World U.K London
Ashby
Road
12Start End
World U.K London
Ashby
Road
12Start End
Inciting
incident
Progressive
complications
A mentor arrives Moment of truth
Change in hero
and the world
World U.K London
Ashby
Road
12Start End
Inciting
incident
Progressive
complications
A mentor arrives Moment of truth
Change in hero
and the world
Adventure FriendshipKindness Belonging
World U.K London
Ashby
Road
12
“There’s no limit to how far you can go if you
know you have somewhere safe to return to…”
Start End
Inciting
incident
Progressive
complications
A mentor arrives Moment of truth
Change in hero
and the world
Adventure FriendshipKindness Belonging
Reality
Fantasy
Reality
Fantasy
“The Journey Home and The Little
Boy Who Lost his Name are my son's
favorite stories. He is 5 and thinks
they actually happened to him
because they are about him.
That being said he is very upset that
his robot friend Hubble doesn't come
visit and play. I tried explaining it was
a story and that made it worse
because heaven forbid that Hubble
his robot friend isn't real.
The attached picture is the result of
me trying to explain why his robot
friend Hubble doesn't come visit. He
still loves the books but is super
upset when Hubble comes up
because he wishes his robot friend
would come over and play and have
lemonade.
Maybe the book should have the
option of coming with a stuffed
Hubble to cuddle and read
together?”
Reality
More believable fantasy
More resonance in reality
More believable fantasy
I just wanted to drop you all a line at Lost My Name to say that
we absolutely LOVE LOVE LOVE our book. We have read it for
bedtime every night since we received it and it still entertains
us every time :slightly_smiling_face: Our daughter loves it and
reading it as a family has become a special time for us at
night. Thank you for something so incredibly special that I
think has become a huge part of my daughter's childhood - I
will never forget the look of awe on my daughter's face the
first night we read it and she realised it was her name at the
end!
“
”
Imagination
products
Imagination products
are the product of very
imaginative processes
Imagination products
are literally ‘imagination as
a product’ you can buy
You’re unique
You can go anywhere
You’re in charge
You’re special
You’re loved
BIrthda
y Thief
BIrthda
y Thief
Creator
imagines it
You buy it
Conventional adult book
Creators
imaginative
world
inspires you
Creator
imagines it
You buy it
Conventional children’s picture book
You read it
aloud
Creators
imaginative
world, and your
performance,
inspires a child
Creator
imagines it
You buy and
create it
Wonderbly picture book
You read it
aloud
Creators imaginative
world, enhanced with
your realistic and
personal ingredients and
your performance,
inspires a child even
more deeply
You extra
realism and
personal
value to it
Creator
imagines it
You buy and
create it
You read it
aloud
Creators imaginative
world, enhanced with
your realistic and
personal ingredients and
your performance,
inspires a child even
more deeply
You extra
realism and
personal
value to it
01010001100
00100110100
10011
Book
Creator
imagines it
You buy and
create it
You read it
aloud
Creators imaginative
world, enhanced with
your realistic and
personal ingredients and
your performance,
inspires a child even
more deeply
You extra
realism and
personal
value to it
The customer is the medium
How do we design
our imagination
products?
Creator
imagines it
Creator and
editor work
on idea
Print it
Editor agrees
it’s good
How it’s normally done
See if
customers
like it
Identify
imagination
need in
customers
Creator
prototypes
idea and gets
feedback
from
customers
Creator works
on idea (with
more
customer
feedback
throughout)
Creator has
idea in
response
How we do it
Launch as a
test
Optimise for
highest
customer
conversion
Identify
imagination
need in
customers
Creator
prototypes
idea and gets
feedback
from
customers
Creator works
on idea (with
more
customer
feedback
throughout)
Creator has
idea in
response
How we do it
Launch as a
test
Optimise for
highest
customer
conversion
Qualitative, user centred design Quantitative, data driven
optimisation
Quantitative
Optimisation of
Imagination
Products
Quantitative optimisation
Quantitative optimisation
Quantitative optimisation
Quantitative optimisation
J-Home
cover 1
J-Home
cover 2
Quantitative optimisation
Quantitative optimisation
Qualitative
Optimisation of
Imagination
Products
‘Family’ as personalisation backbone
‘Family’ as personalisation backbone
‘Family’ as personalisation backbone
‘Family’ is a great personalisation system
Being a superhero is a super idea
‘Family’ is a great personalisation system
Being a superhero is a super idea
‘Family’ is a great personalisation system
Being a superhero is a super idea
‘Family’ is a great personalisation system
Being a superhero is a super idea
“The ultimate super
power is to help
others find theirs.”
Nick Marsh - Product of Your Imagination: Adventures in Product Management, Storytelling and Pasta Monsters

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