Next Level Chaos Engineering - Chaos Conf 2018

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Tammy Butow and Ana Medina are chaos engineers at Gremlin who discuss chaos engineering strategies. They advocate practicing chaos engineering to strengthen systems and products through failure simulation experiments. Some strategies they recommend include running chaos experiments multiple times per week on each service, using chaos engineering tools to battle test new cloud infrastructure services before adopting them, and integrating chaos engineering into on-call training to better prepare teams. Their goal is to help organizations build reliability and resilience through a culture of proactively introducing failures.

Engineering

3
What is your next level for Chaos Engineering?
@tammybutow & @ana_m_medina

Chaos Engineer @ Gremlin.
Previously Software Engineer / SRE
@ Uber, worked on Chaos
Engineering and Cloud Infrastructure.
Also worked/interned @ SFEFCU,
Google, Quicken Loans, Stanford
University and Miami Dade College.
Ana Medina

Principal SRE @ Gremlin.
Previously SRE Manager @
Dropbox leading Databases, Block
Storage and Code Workflows.
IMOC (Incident Manager On-Call)
for Dropbox.
Also worked @ DigitalOcean, NAB
and QUT.
Tammy Butow

The Why, How & What Of CE
Focus on impact!
@tammybutow & @ana_m_medina

Why Practice Chaos Engineering?
@tammybutow & @ana_m_medina

Strengthen
New Products
Through
Failure Fridays
@tammybutow & @ana_m_medina

Battle Test
New Cloud Infra
Services Before You
Use Them
@tammybutow & @ana_m_medina

Battle Test
New Versions
Of Cloud Infra
Services Before You
Use Them
@tammybutow & @ana_m_medina

How Do We Practice
Chaos Engineering?
@tammybutow & @ana_m_medina

Chaos Engineering
Tools, Talks
& Guides
@tammybutow & @ana_m_medina

Make Failure Friday
Open To Your Entire
Company
@tammybutow & @ana_m_medina

On-Call Training
With Chaos
Engineering
@tammybutow & @ana_m_medina

Run Chaos
Engineering
Experiments 3x +
A Week Per Service
@tammybutow & @ana_m_medina

What Do We Do To Practice
Chaos Engineering?
@tammybutow & @ana_m_medina

What experiments do we run to practice Chaos Engineering
on new cutting edge software?
@tammybutow & @ana_m_medina

We have Security Engineering
bug bounty programs...
How can we get better at
creating a culture of doing the
same for reliability vulnerabilities?
Chaos Engineering!
@tammybutow & @ana_m_medina

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Building Reliability One Step at a Time Building reliability in our organizations allows us to continue giving our customers a great user experience when they need it most. Many companies measure their reliability via nines of availability or system uptime percentage. Site Reliability Engineering has taught us some of the practices we can adopt to reach our availability goals but we have to keep in mind that reaching your organization’s availability goals will be a learning experience and we have to be proactive about responding to failure. In this talk, Ana will share how she has been using Chaos Engineering since 2016 to learn more about the systems she worked on and how this practice can be used to decouple our system’s weak points, learn from incidents and improve monitoring and observability.

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This document discusses chaos engineering, which involves deliberately inducing failures or errors in a system to test its resilience. It defines chaos engineering and provides an overview of its history and principles. Netflix is cited as pioneering chaos engineering in 2008 with tools like Chaos Monkey that randomly terminate instances. The document outlines the phases of chaos engineering experiments and provides an example using Chaos Monkey for Spring Boot applications. It also notes that while testing is important, chaos engineering generates new information about how systems respond under turbulent conditions.

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Raymond Adrian (Rad) Butalid

Chaos Engineering: Why the World Needs More Resilient Systems

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This document discusses chaos engineering and building resilient systems. It defines chaos engineering as experimenting in production to reveal weaknesses and build confidence in resilience. Some key principles of chaos engineering are discussed, such as having steady state periods between experiments and formulating hypotheses before experiments. Game days are mentioned where engineers take on roles like master of disaster to experiment with failures. The goal of chaos engineering is to design systems that can withstand failures through practices like circuit breaking and observability.

Chaos engineering is a discipline that focuses on improving system resilience through experiments that expose the inherent chaos and failure modes in our system, in a controlled fashion, before these failure modes manifest themselves like a wildfire in production and impact our users. Netflix is undoubtedly the leader in this field, but much of the publicised tools and articles focus on killing EC2 instances, and the efforts in the serverless community has been largely limited to moving those tools into AWS Lambda functions. But how can we apply the same principles of chaos to a serverless architecture built around AWS Lambda functions? These serverless architectures have more inherent chaos and complexity than their serverful counterparts, and, we have less control over their runtime behaviour. In short, there are far more unknown unknowns with these systems. Can we adapt existing practices to expose the inherent chaos in these systems? What are the limitations and new challenges that we need to consider?

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Ana Medina

Ana Medina is a chaos engineer at Gremlin who helps companies run chaos engineering experiments to avoid outages. Previously she worked at Uber as a chaos engineer and on infrastructure teams. Ho Ming Li is also a chaos engineer at Gremlin who takes a strategic approach to enable resilient software practices through chaos engineering. The document then outlines the agenda for an SRECon conference session on chaos engineering topics including foundations, distributed systems chaos, and crafting experiments.

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Next Level Chaos Engineering - Chaos Conf 2018

1. 1

2. Tammy Butow - Principal SRE, Gremlin Ana Medina - Chaos Engineer, Gremlin Next Level Chaos Engineering @tammybutow & @ana_m_medina

3. 3 What is your next level for Chaos Engineering? @tammybutow & @ana_m_medina

4. Chaos Engineer @ Gremlin. Previously Software Engineer / SRE @ Uber, worked on Chaos Engineering and Cloud Infrastructure. Also worked/interned @ SFEFCU, Google, Quicken Loans, Stanford University and Miami Dade College. Ana Medina

5. Principal SRE @ Gremlin. Previously SRE Manager @ Dropbox leading Databases, Block Storage and Code Workflows. IMOC (Incident Manager On-Call) for Dropbox. Also worked @ DigitalOcean, NAB and QUT. Tammy Butow

6. The Why, How & What Of CE Focus on impact! @tammybutow & @ana_m_medina

7. Why Practice Chaos Engineering? @tammybutow & @ana_m_medina

8. 10x @tammybutow & @ana_m_medina

9. 100% @tammybutow & @ana_m_medina

10. IPO @tammybutow & @ana_m_medina

11. Strengthen New Products Through Failure Fridays @tammybutow & @ana_m_medina

12. Battle Test New Cloud Infra Services Before You Use Them @tammybutow & @ana_m_medina

13. Battle Test New Versions Of Cloud Infra Services Before You Use Them @tammybutow & @ana_m_medina

14. How Do We Practice Chaos Engineering? @tammybutow & @ana_m_medina

15. Chaos Engineering Tools, Talks & Guides @tammybutow & @ana_m_medina

16. Make Failure Friday Open To Your Entire Company @tammybutow & @ana_m_medina

17. On-Call Training With Chaos Engineering @tammybutow & @ana_m_medina

18. Run Chaos Engineering Experiments 3x + A Week Per Service @tammybutow & @ana_m_medina

19. What Do We Do To Practice Chaos Engineering? @tammybutow & @ana_m_medina

20. What experiments do we run to practice Chaos Engineering on new cutting edge software? @tammybutow & @ana_m_medina

21. @tammybutow & @ana_m_medina

22. @tammybutow & @ana_m_medina

23. @tammybutow & @ana_m_medina

24. @tammybutow & @ana_m_medina

25. @tammybutow & @ana_m_medina

26. @tammybutow & @ana_m_medina

27. @tammybutow & @ana_m_medina

28. @tammybutow & @ana_m_medina

29. We have Security Engineering bug bounty programs... How can we get better at creating a culture of doing the same for reliability vulnerabilities? Chaos Engineering! @tammybutow & @ana_m_medina

30. @tammybutow & @ana_m_medina

31. @tammybutow & @ana_m_medina

32. @tammybutow & @ana_m_medina

33. 33

Editor's Notes

Both of us
Ana to talk about this! Reference Kolton’s keynote! Level 0 - Chaos Monkey Level 1 - Infra Failures Level 1.5 - Network Failures Level 2 - Application Failures https://docs.google.com/presentation/d/1uKroG_Hnf-w_VfOXpTdKvPVCE5bEorlj46FSVKYYayU/edit#slide=id.g405a4a4491_1_18
ana
tammy
Tammy
Tammy
Tammy Achieved a 10x reduction in incidents @ Dropbox using CE
Tammy Achieved a 100% reduction in SEV 0s for 12 months @ Dropbox using CE
Tammy Achieved a 100% reduction in SEV 0s for 12 months @ Dropbox using CE
Ana - ALFI Failure Fridays to strengthen products before launch @ Gremlin
Ana New software can dramatically improve reliability, reduce engineering/business/support cost, improve engineering happiness and increase feature velocity New software/tools constantly being rolled out: EKS, AKS etc New versions of software frequently released
Ana New software/tools constantly being rolled out: EKS, AKS etc New versions of software frequently released New software can dramatically improve reliability, reduce engineering/business/support cost, improve engineering happiness and increase feature velocity
Tammy
Tammy
Tammy - open culture of chaos
Ana
Ana
Ana
Ana
Ana Chaos Engineering For Cutting Edge Software
tammy
tammy
Ana
Ana
tammy
tammy
tammy
Tammy
Ana
Tammy
Ana

Next Level Chaos Engineering - Chaos Conf 2018

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