The document outlines the goals and challenges for a new organization manager aiming to create an ideal work environment in the IT industry. Key challenges include obtaining team buy-in, managing attrition, ensuring quality delivery, and improving productivity, along with addressing human resources and operational issues. Strategies mentioned include open communication, performance reviews, and policy improvements to enhance team dynamics and organization culture.

1. New Organisation
Manger

2. GOAL
 Be one the best place for working in the IT industry
 an organization that rewards creative drive, solid execution and
hard work

3. Key Challenges
 Engineering
 Getting the buy in from the existing Team
 Keeping the attrition in control
 Delivery Quality Issues – Right First Time
 Addressing Productivity
 Human Resource & Operations
 Fine tunning existing policy
 Performance reviews.
 Facility Management

4. Engineering
 Getting the buy in from the existing Team
 Involve the team as part of the exercise.
 Be open and honest with them on why we are doing.
 Identify and implement some quick wins to get their confidence
 Listen and Re-Evaluate - productive negotiations come from a place of mutual
understanding (people need to feel heard)
 Keeping the attrition in control
 Short term trips.
 Employee feedback. ( 1-1 , survey)
 Open Communication
 Prepare for the SPOF
 Team building exercise

5. Engineering ( Cont.…)
 Delivery Quality Issues – Right First Time
 Analyse the defect data – Both internal and external.
 Enforce test environment control.
 Regression Frame work.
 Customer site visit.
 Addressing Productivity
 Communicate KPI’s/Metrices to team.
 Bring in Discipline ( WFH, scrum meetings, office timings)
 Productivity Measurement ?

6. Human Resource & Operations
 Fine tunning existing policy
 Understanding the existing policies.
 Introducing new policies
 Hiring – Experienced / Fresheners / Trainees
 Performance reviews.
 Goal setting
 Reviews.
 Rewards (Appreciation and monetary)
 Salary Mapping
 Skill Mapping
 Career guidance – Skill enhancement
 Facility Management

7. Personal Challenges
 Ask people what they expect from me
 Learn about customers
 Learn about the organization & company’s culture
 Understand your performance metrics.
 High learning curve - Learning new skills/domain
 Balancing technical debt along with demanding release timelines

8. Questions ?