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About Reliable
To provide unparalleled dental restorations at the most
affordable prices. "Your patients are our priority".  
We strive to build lasting relationships with dental
professionals through quality products and excellent customer
services. Customer satisfaction is our guarantee with ultimate
value as the foundation for our success.
Our Mission
About ReliableReliable Dental Lab is a key component to BDG we provide dentures,
crown & bridge, CAD/CAM, and Implants. Our lab is a part of your
restoration team.
Our Team Includes:
•Sharon O'Hara - Manager
•Titan Reed - Technician
•Lisa Crawford - Marketing
•Alex Cinco - Denture Technician
•Alex Rasleigh Cinco-Denture Tech
•Ralph Coffee-Denture Technician
•Jorge Frias - Delivery
•Joe Reid - Delivery
•Wade Scott - Technician
Our Products
All Ceramic Restorations
•Inlays/Onlays
•Veneers
•Cercon Zirconia Denstsply
•Zirconia single crown (bruxzir)
•Zirconia per unit for a bridge
•Emax
Porcelain Fused Metal
•PFM Non-Precious
•PFM Semi-Precious
•PFM High Noble
•Identalloy*
•Porcelain Margins (360°)
•Implant ( crown) Semi Precious
•Implants Straight Abutment
•Implants Custom Abutment
•Implant Work
•Full Gold Crown
•Open faced Gold Crown
•Full cast, Non-Precious
•Metal Rest
•Metal Occ. (PFM) Base Metal
•Metal Occ. (PFG) High Nobel
•Adding Porcelain
Shade
•Shade change PFM or PFG dark to light
•Shade Change light to dark (if
complicated)
•Shade change Zirconia dark to light or
special
•Shade change Zirconia light to dark
•Technician to office (please call lab for
fee & availability)
• Healing Splints
•Diagnostic Wax-Up
•Artificial gum tissue fused to porcelain
•Trans coping plastic (reduction coping)
Dentures
1st Year
Anniversary
How it’s Made
NEW Denture Lab
Reliable Denture Lab
We are pleased to announce that Team BDG
now has an in house denture lab. It is our
pleasure to give your patients a quality denture.
Our Technician Alex Cinco handcrafts each
denture, truly creating remarkable smiles.
7
NEW Denture Lab
Denture Lab
•Full denture upper or lower
•Full denture flexible or semi flexible
•Partial Denture W/metal Partial Denture
•Acrylic Flexible partial or semi flexible
•Flexible partial combination
Flipper
•1-2 teeth
•3-5 teeth
•6 teeth
•Cast clasp
•Wire clasp
•Clear clasp
•Ball Clasp
Guards
Night guard
Sports guard
Snore guard
Ortho
•Space maintainer unilateral
•Space maintainer bilateral
•Retainer Hawley retainer
Repairs and Trays
•Repairs and trays
•Denture repair
•Add one tooth
•Mini Acrylic repair
•Custom tray Surgical tray
How we can
BE BETTER!
Online Portal
Magic Touch Portal
This is your real time communicating with the lab that gives you the opportunity
to track and reference each case in real time. We establish your preferences
from the portal which allows you to customize every restoration.
Information that can be added to the portal:
•Shade
•General comments
•Photos (smile & facial)
•Diagrams
•Implant sizes & systems
•Denture
• Additional case note & information
•Bite (bruxism, class 1, class 2 etc.)
•CAD/CAM
•Full mouth scan
•Intraoral photos
•Male or female
•Age
Dental Implants
We Love Implants!
One of our specialties are dental implant cases! Please send them our way and we
will be sure to take care of you!
Understanding 
Reliable Dental Lab requests that each implant case has the following parts
provided and information: 1) Impression post 2) Analogues 3) Working
Abutment
• Our lab has to know the implant size and the system.
• If all implants parts are not with the case upon arrival to the dental lab the case
will not enter production until all parts are present in the lab.
• When a case question arises, the case is taken out of production which slows
the production down on that particular case.
Impressions
What is considered
a good impression
?
Impressions
The Perfect Impression
The perfect impression is the first step toward a successful
prosthesis.
We request a separate bite registration with each case.
This will reduce bite, articulation, and occlusion issues.
A triple tray is NOT an adequate bite registration, and not
idea for bridgework. The guidelines below will lead to a
GOOD Impression.
Impressions
The Perfect Impression
• Uniform, homogeneous mix of impression material.
• Tray is sufficiently filled with impression material
• Rigid, sturdy impression tray
• No voids or pulls on margin detail
• Detailed margins with no tears or rough surfaces
• Tray should not be seen through the impression material.
• Good blend between heavy body and light body materials.
• Strong bond between impression material and tray
• No tooth contact with the tray
Impressions
Moving Forward with
Bad Impressions
Fitting issues for prep and
patient bit through impression
Margins are unclear and
there is excessive material
The majority of the time when we are asked to move
forward with cases like this they do not seat.
Impressions
Moving Forward with Bad Impressions
The lab does not ask for a new impression unless we truly believe that
your case will not be successful using the information that was provided.
Something else to keep in mind, if adjustments are made with a high speed it
creates small fractures in the porcelain which will cause chipping that may not be
visible at the time. A slow speed hand piece keeps the temperature low which
protects the product from We have received cases up to a year later where the
porcelain has fractured due to the original small fracture that was created during an
adjustment prior to seat.
Patients cannot bite down on an IPS. emax crown or any metal free product until it
has been cemented. IPS. emax gets its strength from cementation in the mouth prior
to that it is very fragile.
Bridgework
Best Practices
A full arch impression is needed when fabricating every bridge.
The reason behind this request is that all information in the mouth must be
captured in order to cast a stable bridge.
Bite registration and articulation can’t be established based off of a triple
tray impression. We must confirm the bite and evenly distribute the
amount of force for a proper bridge.
As a team we both need to be aware of what works best in the mouth. This
limits information needed at the time of model work, which typically
causes rocking, high & low occlusion. The units on a bridge must be taken
into careful consideration.
It is our standard to provide a metal try in on 4 units or more. We
understand that time is of the essence but doing so prevents mishaps such
as rocking, occlusion, and marginal issues.
Our Future is
YOUR FUTURE!
The Future
Reliable Dental Lab is Here to Help!
As you grows and expand so does the lab. We are striving to keep up with
technology. This gives us much excitement to move into the digital era
with milling and scanning.
We accept CAD/CAM on our portal. Lunch & learn is a new innovative
way for the doctor and lab to interact. This will help with team building
and communication. Schedule one with your Reliable Lab Techs today!
Thank You
FOR YOUR TIME!

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New Hire Doctors 2016 (1)

  • 1.
  • 2. About Reliable To provide unparalleled dental restorations at the most affordable prices. "Your patients are our priority".   We strive to build lasting relationships with dental professionals through quality products and excellent customer services. Customer satisfaction is our guarantee with ultimate value as the foundation for our success. Our Mission
  • 3. About ReliableReliable Dental Lab is a key component to BDG we provide dentures, crown & bridge, CAD/CAM, and Implants. Our lab is a part of your restoration team. Our Team Includes: •Sharon O'Hara - Manager •Titan Reed - Technician •Lisa Crawford - Marketing •Alex Cinco - Denture Technician •Alex Rasleigh Cinco-Denture Tech •Ralph Coffee-Denture Technician •Jorge Frias - Delivery •Joe Reid - Delivery •Wade Scott - Technician
  • 4. Our Products All Ceramic Restorations •Inlays/Onlays •Veneers •Cercon Zirconia Denstsply •Zirconia single crown (bruxzir) •Zirconia per unit for a bridge •Emax Porcelain Fused Metal •PFM Non-Precious •PFM Semi-Precious •PFM High Noble •Identalloy* •Porcelain Margins (360°) •Implant ( crown) Semi Precious •Implants Straight Abutment •Implants Custom Abutment •Implant Work •Full Gold Crown •Open faced Gold Crown •Full cast, Non-Precious •Metal Rest •Metal Occ. (PFM) Base Metal •Metal Occ. (PFG) High Nobel •Adding Porcelain Shade •Shade change PFM or PFG dark to light •Shade Change light to dark (if complicated) •Shade change Zirconia dark to light or special •Shade change Zirconia light to dark •Technician to office (please call lab for fee & availability) • Healing Splints •Diagnostic Wax-Up •Artificial gum tissue fused to porcelain •Trans coping plastic (reduction coping) Dentures 1st Year Anniversary
  • 6. NEW Denture Lab Reliable Denture Lab We are pleased to announce that Team BDG now has an in house denture lab. It is our pleasure to give your patients a quality denture. Our Technician Alex Cinco handcrafts each denture, truly creating remarkable smiles.
  • 7. 7 NEW Denture Lab Denture Lab •Full denture upper or lower •Full denture flexible or semi flexible •Partial Denture W/metal Partial Denture •Acrylic Flexible partial or semi flexible •Flexible partial combination Flipper •1-2 teeth •3-5 teeth •6 teeth •Cast clasp •Wire clasp •Clear clasp •Ball Clasp Guards Night guard Sports guard Snore guard Ortho •Space maintainer unilateral •Space maintainer bilateral •Retainer Hawley retainer Repairs and Trays •Repairs and trays •Denture repair •Add one tooth •Mini Acrylic repair •Custom tray Surgical tray
  • 8. How we can BE BETTER!
  • 9. Online Portal Magic Touch Portal This is your real time communicating with the lab that gives you the opportunity to track and reference each case in real time. We establish your preferences from the portal which allows you to customize every restoration. Information that can be added to the portal: •Shade •General comments •Photos (smile & facial) •Diagrams •Implant sizes & systems •Denture • Additional case note & information •Bite (bruxism, class 1, class 2 etc.) •CAD/CAM •Full mouth scan •Intraoral photos •Male or female •Age
  • 10. Dental Implants We Love Implants! One of our specialties are dental implant cases! Please send them our way and we will be sure to take care of you! Understanding  Reliable Dental Lab requests that each implant case has the following parts provided and information: 1) Impression post 2) Analogues 3) Working Abutment • Our lab has to know the implant size and the system. • If all implants parts are not with the case upon arrival to the dental lab the case will not enter production until all parts are present in the lab. • When a case question arises, the case is taken out of production which slows the production down on that particular case.
  • 11. Impressions What is considered a good impression ?
  • 12. Impressions The Perfect Impression The perfect impression is the first step toward a successful prosthesis. We request a separate bite registration with each case. This will reduce bite, articulation, and occlusion issues. A triple tray is NOT an adequate bite registration, and not idea for bridgework. The guidelines below will lead to a GOOD Impression.
  • 13. Impressions The Perfect Impression • Uniform, homogeneous mix of impression material. • Tray is sufficiently filled with impression material • Rigid, sturdy impression tray • No voids or pulls on margin detail • Detailed margins with no tears or rough surfaces • Tray should not be seen through the impression material. • Good blend between heavy body and light body materials. • Strong bond between impression material and tray • No tooth contact with the tray
  • 14. Impressions Moving Forward with Bad Impressions Fitting issues for prep and patient bit through impression Margins are unclear and there is excessive material The majority of the time when we are asked to move forward with cases like this they do not seat.
  • 15. Impressions Moving Forward with Bad Impressions The lab does not ask for a new impression unless we truly believe that your case will not be successful using the information that was provided. Something else to keep in mind, if adjustments are made with a high speed it creates small fractures in the porcelain which will cause chipping that may not be visible at the time. A slow speed hand piece keeps the temperature low which protects the product from We have received cases up to a year later where the porcelain has fractured due to the original small fracture that was created during an adjustment prior to seat. Patients cannot bite down on an IPS. emax crown or any metal free product until it has been cemented. IPS. emax gets its strength from cementation in the mouth prior to that it is very fragile.
  • 16. Bridgework Best Practices A full arch impression is needed when fabricating every bridge. The reason behind this request is that all information in the mouth must be captured in order to cast a stable bridge. Bite registration and articulation can’t be established based off of a triple tray impression. We must confirm the bite and evenly distribute the amount of force for a proper bridge. As a team we both need to be aware of what works best in the mouth. This limits information needed at the time of model work, which typically causes rocking, high & low occlusion. The units on a bridge must be taken into careful consideration. It is our standard to provide a metal try in on 4 units or more. We understand that time is of the essence but doing so prevents mishaps such as rocking, occlusion, and marginal issues.
  • 18. The Future Reliable Dental Lab is Here to Help! As you grows and expand so does the lab. We are striving to keep up with technology. This gives us much excitement to move into the digital era with milling and scanning. We accept CAD/CAM on our portal. Lunch & learn is a new innovative way for the doctor and lab to interact. This will help with team building and communication. Schedule one with your Reliable Lab Techs today!