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INDIA
The Perfect Indulgence
About Nespresso
• A leading luxury coffee brand
• An operating unit by Nestle group
• Switzerland based
• 13K + cups of Nespresso consumed every
minute
• Sells machines and espresso pods
worldwide
Indian Coffee Culture
Espresso Machines
• The coffee consumption in India
is growing in a rapid pace, with
south India contributing to 60%
of the total consumption.
• Increase in the number of coffee
consumption in north India as
well.
• There is a steady growth of 50%
each year in the coffee
consumption every year.
Espresso Capsules/Pods
WHY SHOULD NESPRESSO COME TO
INDIA
• Growth of western coffee
houses (explain why starbucks,
costa is a hit)
• Consumption of more than filter
coffee. Variations like Brazillian,
Columbian, Kilimanjaro by Bru.
• Variety in instant cappuccino,
latte and espresso by Nescafe
• Indulging in gourmet coffee
• Feeling of belonging to the club
with high expertise
Capsules Variations
Premium Packaging
The Sophisticated Gadget
Nespresso’s Mission Statement
• Nespresso’s mission statement: Coffee is at the heart of all we do. Yet
consumer pleasure is why we do it
• A passion for quality, innovation and privileged relationships with
consumers
Weaknesses:
1. High prices in grey market
2. Increase in inflation due to lack
of market presence in India
3. Machines support only
Nespresso pods
4. Less digital impact
Strength:
1. Strong brand value all over the
globe.
2. Market leader by 34% volume &
43.8% value
3. Store experience
4. Loyalty & Membership
(Nespresso Club)
5. Style statement
6. Face of the brand is George
Clooney.
Threats:
1. Chances of increase in the black
market
2. Competitors price-wars (Vero
brand might take the prices down)
3. Competitors might come up with
Nespresso compatible machines
5. All Indians may not relate to
George Clooney
Opportunities:
1. High demand within Indians
2. Scope of capsule market growing
by 76% in India
3. Negligible competitors in the
country
4. Indian flavour – Indriya (high
intensity) is already popular in
India, according to the survey done
last year.
SWOT
ANALYSIS
Loads of brownie points
• Product Benefit: Superior taste, unique pleasure, perfection and
convenience
• Product Attributes: That perfect shot of espresso brewed from the
very sophisticated machine
• Consumer Benefit: Superb shot of espresso at the comfort of your
home to uplift your mood
• Emotional Benefit: Treat yourself better and indulge in the experience
Creative Brief
• OBJECTIVE
- Brand awareness and easy access to products (talk about grey market
in India – high cost, low supply)
- To redefine coffee drinking experience in India (talk about how you
can set up a Starbucks or a Costa experience at the comfort of your
home. Premium/luxury feeling)
- Call yourself a coffee connoisseur
• Indulge yourself in espressos
Creative Brief
• TARGET AUDIENCE
- Cosmopolitans who seek exclusivity and “the good life”
- Who drinks at least 1 cuppa coffee per day
- Top tier 1 cities like Mumbai, Delhi, Bangalore, Chennai
Kolkata, Ahmedabad and Hyderabad
- Age Group 24 to 50
Budget
Print
16%
Social
11%
Search / GDN
12%
Brand Campaign
46%
Boutiques
15%
Print Social Search / GDN Brand Campaign Boutiques
Total Budget - INR 65 Cr (650 million euros)
Media Money Allocated Percentage
Print 10 Cr 15%
Social 07 Cr 11%
Search / GDN 08 Cr 12%
Brand
Campaign 30 Cr 46%
Boutiques 10 Cr 16%
MARKETING PROPOSAL
Tagline suggested: THE PERFECT INDULGENCE
4Ps Strategy – The Perfect Indulgence
- Premium level
espresso brewed
from
a variety of capsules.
- Sophisticatedly
designed machines
for
B2C and B2B use.
- Urging consumers
for a perfect shot of
indulging coffee.
- Starting exclusive
boutiques across 6
major cities in India
- Powerful yet
strategic distribution
in B2B placement
with major focus on
customer feedback
- Gradually open
boutique Nespresso
Bars in several
other areas
- High end prices to
clearly state the
quality which would
only attract the
correct TG
- Still an affordable
luxury persona
- Could gradually
increase prices to
match the above
perceived value of
the product.
- Keep advertising
digitally to attract
the right set of
consumers.
- Increase awareness
of online ordering
which will further
increase average
purchase
- Use SRK’s social
platforms to extend
the reach and
awareness
Product Place Price Promotion
3 month digital campaign – Feb, March, April
19’.
Idea – The Perfect Indulgence
• Three months of extensive campaign
to create awareness, image and
demand for the brand.
• The campaign will be mostly in social
and print media.
3 month digital campaign – February 2019.
Idea – The Perfect Indulgence
• The campaign will start with an
advertisements introducing SRK as the
brand ambassador.
• Web commercial around Valentine’s
Day starting from 5th Feb to 20th Feb.
• Cross promoted on print, social and
digital platforms.
Shahrukh Khan – Nespresso’s brand
ambassador for Indian Market
- Shahrukh Khan (SRK) – world famous Bollywood actor and producer to
extend his relationship with Nespresso – India.
- SRK to be featured in in Nespresso’s new integrated marketing campaign in
Indian market which brings life to the campaign – The Perfect Indulgence,
across T.V, print and digital ads, partnership commercials, social media and
a microsite.
WHY SRK?
- Known as a true gentlemen, a self-fed personality with a huge international
fan following than any other Bollywood star
- Khan was the second-richest actor in the world for the last few years, with
a net worth of $600 million
- Considered one of the biggest film stars in the world and is referred to by
the media as "King Khan“
- Rawness and crowd appeal
George Clooney VS Shahrukh Khan
George Clooney VS Shahrukh Khan
• As George Clooney, SRK is a known coffee enthusiast and a trend
setter. Indians would surely relate him with Nespresso which would
have a greater impact on the brand
• As per the survey, SRK has shown great interest in the lives of coffee
farmers and the initiatives Nespresso has undertaken to support them
in producing high quality sustainable coffee and enhancing their
welfare
• SRK smartly fits the brand’s persona in many given ways and having
him on board would definitely be of great value to Nespresso – India
Valentine’s Day
commercial
Theme – THE PERFECT INDULGENCE
• “When I’m talking coffee, I’m only
talking coffee” – SRK
• Narrate the idea
The main aim of the campaign shall be
to create brand awareness.
Across all social media, the brand’s
objective will be highlighted.
3 month digital campaign – March 2019.
Social Media campaign.
3 month digital campaign – April 2019.
• The main focus for this month’s campaign would be of the product
launch in May 2019.
• All the platforms will promote the launch of the product with the
campaign #ShotwithSRK.
• The campaign shall promote
the launch of the brand by
enticing the customers to
attend it and enjoy a shot
with SRK.
#SHOTWITHSRK
LAUNCH EVENT: INDULGENCE BOX
- Product launch press event at the Taj Land Ends (7-star in Mumbai)
- Invite all the celebs and announce the new endorsee of the brand
Nespresso in India
- Announce boutiques opening across cities
- Sample boutique presentation
- Handover a beautifully packed box of assorted flavours
• coffee pods (around 150) and call it BOX OF INDULGENCE
• BENEFITS
- Build awareness
- Use of social presence of the guests
- Try trending #NespressoIndia across social platforms
Possible view at the product launch
Influencer Marketing
• Association with top food bloggers in India with
a strong social clout
• Instagram! Cause pictures talk
• Weekly post by around 15 different
top notch bloggers around the county
• Regular give-aways with contests
Sample posts
thebigbhookad
B2B Aspect
• Tie up with multinationals
• Regular supply of capsules
• Large orders
• Discounted rates but higher profits
Extended reach
• Tie up with high end hotels and resorts
- Welcome drink
- Free samples and complimentary capsules
- Espresso machine and capsules in the room
• Airport
- VIP lounge
- Served on board
THANK YOU
PROJECT BY CHETAS BAGUL

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Nespresso marketing campaign - The Perfect Indulgence

  • 1. Bunch of digital maniacs, creating digital stories! Ad-Maniacs
  • 3. About Nespresso • A leading luxury coffee brand • An operating unit by Nestle group • Switzerland based • 13K + cups of Nespresso consumed every minute • Sells machines and espresso pods worldwide
  • 4. Indian Coffee Culture Espresso Machines • The coffee consumption in India is growing in a rapid pace, with south India contributing to 60% of the total consumption. • Increase in the number of coffee consumption in north India as well. • There is a steady growth of 50% each year in the coffee consumption every year. Espresso Capsules/Pods
  • 5. WHY SHOULD NESPRESSO COME TO INDIA • Growth of western coffee houses (explain why starbucks, costa is a hit) • Consumption of more than filter coffee. Variations like Brazillian, Columbian, Kilimanjaro by Bru. • Variety in instant cappuccino, latte and espresso by Nescafe • Indulging in gourmet coffee • Feeling of belonging to the club with high expertise
  • 9. Nespresso’s Mission Statement • Nespresso’s mission statement: Coffee is at the heart of all we do. Yet consumer pleasure is why we do it • A passion for quality, innovation and privileged relationships with consumers
  • 10. Weaknesses: 1. High prices in grey market 2. Increase in inflation due to lack of market presence in India 3. Machines support only Nespresso pods 4. Less digital impact Strength: 1. Strong brand value all over the globe. 2. Market leader by 34% volume & 43.8% value 3. Store experience 4. Loyalty & Membership (Nespresso Club) 5. Style statement 6. Face of the brand is George Clooney. Threats: 1. Chances of increase in the black market 2. Competitors price-wars (Vero brand might take the prices down) 3. Competitors might come up with Nespresso compatible machines 5. All Indians may not relate to George Clooney Opportunities: 1. High demand within Indians 2. Scope of capsule market growing by 76% in India 3. Negligible competitors in the country 4. Indian flavour – Indriya (high intensity) is already popular in India, according to the survey done last year. SWOT ANALYSIS
  • 11. Loads of brownie points • Product Benefit: Superior taste, unique pleasure, perfection and convenience • Product Attributes: That perfect shot of espresso brewed from the very sophisticated machine • Consumer Benefit: Superb shot of espresso at the comfort of your home to uplift your mood • Emotional Benefit: Treat yourself better and indulge in the experience
  • 12. Creative Brief • OBJECTIVE - Brand awareness and easy access to products (talk about grey market in India – high cost, low supply) - To redefine coffee drinking experience in India (talk about how you can set up a Starbucks or a Costa experience at the comfort of your home. Premium/luxury feeling) - Call yourself a coffee connoisseur • Indulge yourself in espressos
  • 13. Creative Brief • TARGET AUDIENCE - Cosmopolitans who seek exclusivity and “the good life” - Who drinks at least 1 cuppa coffee per day - Top tier 1 cities like Mumbai, Delhi, Bangalore, Chennai Kolkata, Ahmedabad and Hyderabad - Age Group 24 to 50
  • 14. Budget Print 16% Social 11% Search / GDN 12% Brand Campaign 46% Boutiques 15% Print Social Search / GDN Brand Campaign Boutiques Total Budget - INR 65 Cr (650 million euros) Media Money Allocated Percentage Print 10 Cr 15% Social 07 Cr 11% Search / GDN 08 Cr 12% Brand Campaign 30 Cr 46% Boutiques 10 Cr 16%
  • 15. MARKETING PROPOSAL Tagline suggested: THE PERFECT INDULGENCE
  • 16. 4Ps Strategy – The Perfect Indulgence - Premium level espresso brewed from a variety of capsules. - Sophisticatedly designed machines for B2C and B2B use. - Urging consumers for a perfect shot of indulging coffee. - Starting exclusive boutiques across 6 major cities in India - Powerful yet strategic distribution in B2B placement with major focus on customer feedback - Gradually open boutique Nespresso Bars in several other areas - High end prices to clearly state the quality which would only attract the correct TG - Still an affordable luxury persona - Could gradually increase prices to match the above perceived value of the product. - Keep advertising digitally to attract the right set of consumers. - Increase awareness of online ordering which will further increase average purchase - Use SRK’s social platforms to extend the reach and awareness Product Place Price Promotion
  • 17. 3 month digital campaign – Feb, March, April 19’. Idea – The Perfect Indulgence • Three months of extensive campaign to create awareness, image and demand for the brand. • The campaign will be mostly in social and print media.
  • 18. 3 month digital campaign – February 2019. Idea – The Perfect Indulgence • The campaign will start with an advertisements introducing SRK as the brand ambassador. • Web commercial around Valentine’s Day starting from 5th Feb to 20th Feb. • Cross promoted on print, social and digital platforms.
  • 19. Shahrukh Khan – Nespresso’s brand ambassador for Indian Market - Shahrukh Khan (SRK) – world famous Bollywood actor and producer to extend his relationship with Nespresso – India. - SRK to be featured in in Nespresso’s new integrated marketing campaign in Indian market which brings life to the campaign – The Perfect Indulgence, across T.V, print and digital ads, partnership commercials, social media and a microsite. WHY SRK? - Known as a true gentlemen, a self-fed personality with a huge international fan following than any other Bollywood star - Khan was the second-richest actor in the world for the last few years, with a net worth of $600 million - Considered one of the biggest film stars in the world and is referred to by the media as "King Khan“ - Rawness and crowd appeal
  • 20. George Clooney VS Shahrukh Khan
  • 21. George Clooney VS Shahrukh Khan • As George Clooney, SRK is a known coffee enthusiast and a trend setter. Indians would surely relate him with Nespresso which would have a greater impact on the brand • As per the survey, SRK has shown great interest in the lives of coffee farmers and the initiatives Nespresso has undertaken to support them in producing high quality sustainable coffee and enhancing their welfare • SRK smartly fits the brand’s persona in many given ways and having him on board would definitely be of great value to Nespresso – India
  • 22. Valentine’s Day commercial Theme – THE PERFECT INDULGENCE • “When I’m talking coffee, I’m only talking coffee” – SRK • Narrate the idea
  • 23. The main aim of the campaign shall be to create brand awareness. Across all social media, the brand’s objective will be highlighted. 3 month digital campaign – March 2019.
  • 25. 3 month digital campaign – April 2019. • The main focus for this month’s campaign would be of the product launch in May 2019. • All the platforms will promote the launch of the product with the campaign #ShotwithSRK.
  • 26. • The campaign shall promote the launch of the brand by enticing the customers to attend it and enjoy a shot with SRK. #SHOTWITHSRK
  • 27. LAUNCH EVENT: INDULGENCE BOX - Product launch press event at the Taj Land Ends (7-star in Mumbai) - Invite all the celebs and announce the new endorsee of the brand Nespresso in India - Announce boutiques opening across cities - Sample boutique presentation - Handover a beautifully packed box of assorted flavours • coffee pods (around 150) and call it BOX OF INDULGENCE • BENEFITS - Build awareness - Use of social presence of the guests - Try trending #NespressoIndia across social platforms
  • 28. Possible view at the product launch
  • 29. Influencer Marketing • Association with top food bloggers in India with a strong social clout • Instagram! Cause pictures talk • Weekly post by around 15 different top notch bloggers around the county • Regular give-aways with contests
  • 31. B2B Aspect • Tie up with multinationals • Regular supply of capsules • Large orders • Discounted rates but higher profits
  • 32. Extended reach • Tie up with high end hotels and resorts - Welcome drink - Free samples and complimentary capsules - Espresso machine and capsules in the room • Airport - VIP lounge - Served on board
  • 33. THANK YOU PROJECT BY CHETAS BAGUL