This document lists common courtesy expressions and provides examples of their use. It includes expressions like "please", "thank you", "you're welcome", and "excuse me". An activity asks the reader to choose the correct courtesy expression to complete sample statements, such as using "thank you" to complete "Here is your money" and "excuse me" to complete "Pardon me, what's your name?". In under 3 sentences, this summary outlines the key content of the document which is identifying common courtesy expressions and providing examples of their proper use.