INNOVATIVE VOICES
IN EDUCATION:
Engaging Diverse Communities
                     Eileen Gale Kugler,
                     Executive Editor
                     Ekugler@EmbraceDiverseSchools.com
                     703-644-3039

January 2012 NCPIE:
National Coalition for Parent Involvement in Education



www.InnovativeVoicesinEducation.com
17 CHAPTERS
19 CONTRIBUTORS
Each with a distinct voice

Documenting work in:
• California
• Illinois
• Maryland
• Minnesota
• Montana
• New York
• Texas
• Virginia

•   Australia
•   Canada
•   UK
•   Pakistan


© 2012 Rowman & Littlefield Education
Puts research into real-world context –
 How innovators applied and expanded upon research
FINDINGS ON FAMILY ENGAGEMENT:
    Families are diverse
                                               Beyond labels
                                               such as minority,
                                               immigrant,
                                               or ―new.‖
                                               Who is us and
                                               who is them?
                                               How do we
                                               empower the
                                               marginalized?
Ancestor dolls by author Karen Keenan‘s 2nd grade
Parents play a critical unique role
 Jesse Bethke Gomez – Ch. 14
―As educators we must begin with the
assumption achievement gaps are not
limitations to learning by any sub-population
group .... (They are) indicators of sub-
optimization of our true productive potential of
our schools, our community and our society.
Any effort to eliminate achievement gaps
requires stakeholders to contemplate two
powerful truths:
1) All children and adults have the need and
infinite potential to learn, and; 2) The family
system is the primary human social
organization that prepares the next generation
of people who become members of society.‖
Traditional parent involvement
leaves gaps & impacts
achievement
   Graciela Rosas – Ch. 6
By learning about my students I became very
aware that many students had little to no support
in their homework at home. Parents typically
were working late and even if they were at home,
the homework is at a higher level of
understanding than most parents‘ education or
language. Their educational level may be at the
elementary level or below and their children are
learning more complex information, so
unfortunately, even when the parents try to help
their children, their best intentions are thwarted.
The pitfall for these students is that instead of
getting help from peers, family, or teachers, they
just don‘t do the assignments.
Parents care, but feel isolated
   Shriya Adhikary – Ch. 2
―My mom comes from a culture that has certain
(limiting) expectations of women... Regardless of their
own limited education, my parents have continually
reiterated the importance of education in their
children‘s lives. Unfortunately, the cultural differences
hinder my mother‘s ability to understand how things
work in America.
―I never consulted any of my teachers (except my
newspaper advisor) about the issues with my mom in
terms of getting my work done. Many teachers were
generally encouraging and supportive. Yet, most of
my classes were International Baccalaureate courses
and I was surrounded by students who didn‘t have
any such similar issues. The teachers didn‘t
distinguish between the few immigrant students in
this cluster of students, and I was expected to get my
work done. No questions asked. I honestly did not
know how to approach my teachers about this, and
One teacher can be the connection
   Waliha Gani – Ch. 2
―Throughout my high school years, my
relationship with my mother only deteriorated. We
could not see eye to eye on anything. My father
literally begged me to quit my journalistic
aspirations altogether to ‗save everyone at home.‘
However, I was fortunate to have an incredibly
understanding newspaper advisor, Alan
Weintraut, who attempted to help my mother
understand my participation in the paper. He
spoke in person to her whenever she came to the
publications lab during our long deadline nights,
explaining exactly what we did as a staff.
Fortunately, this dialogue between Mr. Weintraut
and my mother did help my mom understand to
some extent. Most importantly, thanks to Mr.
Weintraut‘s patience, my mom received some
consolation during my late hours by calling his
Parents‘ perspective must be valued
   Jeff Scanlan – Ch. 8
―I was reading (a passage from Mark Twain‘s Tom
Sawyer) to the class. One student went home and
reported (that I had been reading) Tom Sawyer‘s
melodramatic thoughts of death. The next day her
mother came in to complain to me about what I was
reading.
―I wondered how a parent could complain about the
reading of classic like Tom Sawyer? But then I
thought, ―I need to respect this lady, this mother. Here
she is with an interest in her child‘s education. It is not
for me to judge her negatively for this complaint.
―As we talked it was clear there was more to this than
I had realised. A family member not too long ago had
committed suicide and that death was still very much
in their thoughts. How often is it the case that when
we feel aggrieved there is more to the situation than
Outreach can‘t be limited to
parents who find it easy to
connect
    Stacie Stanley – Ch. 9
―I‘ve learned from many African American,
Latino and some underprivileged white parents
that the school setting isn‘t always a welcoming
place... My staff and I have made efforts to
engage families by first meeting with parents in
their neighborhoods. ... We provided
transportation for events at school and worked
to help parents get to know one another through
low process activities related to what they had
in common—a visceral desire for their children
to succeed. The more we responded to the
needs and requests of our historically
marginalized families, the more we garnered
their trust.”
Involved parents can be valuable
collaborators
   Nardos King – Ch. 10
―The challenge before me was to strengthen our
school so that no child would fall through the
cracks. I began having conversations with
members of my administrative team,
teachers,(and) students …I spoke with many
parents including those in the Parent Teacher
Student Association (PTSA) and the Academic
Boosters Organization, Inc. I shared my story
about John and expressed to them that we
needed to find a way to make sure all students
in this school were receiving the attention they
needed. I shared with them my belief that we
needed to come up with a schedule that would
help us catch students before they fall.‖
Connecting with parents from
day 1
   Ashley Harris – Ch. 8
―The sense of community is manifested in the
frequent communication from school to home
and vice versa which starts before a student
even sets foot on a YES Prep campus. YES
Prep provides a home visit to each incoming
student prior to the start of summer school.
…(Also) cell phones for teachers are provided
by the school. Students and parents have the
opportunity to call teachers until 8:00 or 9:00
PM with questions or concerns. .. Teachers are
required to make five positive phone calls to
parents per week and faculty are also
encouraged to reach out personally to
families.‖
Linking families to learning
  Roni Silverstein – Ch. 11
―A warm environment is important, but we also
needed parents to understand our work. We
had Study Circles where parents could explore,
through a MCPS program, each other‘s
backgrounds, histories, struggles and hopes
and dreams for our school. Parents were
trained to be volunteers; they participated in a
second grade reading program, helped in our
classrooms and worked with our teachers to
translate parent newsletters.
We developed a Hispanic Parent group where
parents could learn about our state testing, how
to work on math at home with household items,
how to teach their young children to read, how
to encourage students to do their homework.‖
Community collaborations that
increase family engagement
   Andrea Sobel and Debra Fulcher – Ch. 13
(After participating in collaborative
Neighborhood School Readiness Teams,)
―schools began seeing more children registered
for school in the spring before they begin
kindergarten than in previous years. Team
relationships enabled programs and schools to
get the word out to more families, sooner.
Immigrant families received information through
their childcare providers as well as county
childcare specialists. Families were reached
through relationships among team members and
invited to school events before their children
began school. More families attended
kindergarten orientation, where they were
provided help, often in multiple languages, to
 Jesse Bethke Gomez – Ch. 14
―The Learning Together Program is able to
replace isolation (of newcomer families) with
community connectedness (through a series
of group classes). One father thanked us for
helping him work with his children. He was
just beginning to learn to read in English
himself. His children brought English-
language books home from school and
began to read them. He learned he could sit
together with his child, and sound out words
that he saw on the page. His child also read
to him the words that he did not know. This
was a collaborative experience. He realized
that language does not have to be a barrier
to working educationally with his children.‖
Valuing each student and family
 Sean Grainger – Ch. 17
―A balance is struck in culturally diverse
schools when students realize that being
different isn‘t a quality reserved for others,
but rather a state that describes each one of
them. When students learn how to celebrate
this balance in support and recognition of
each other, the gap of ignorance between
them narrows, and they begin to function as
interdependent learners on their way to
becoming well-adjusted, high-functioning
peaceful global citizens of an intercultural
society.‖
    www.InnovativeVoicesinEducation.com
Highlights from Two Chapters

Young-chan Han – Ch. 12
From Survivors to Leaders: Stages of
Immigrant Parent Involvement in
Schools

Eileen Gale Kugler – Ch. 3
Valuing the Individual by Breaking
Through Assumptions
NCPIE
Survivors to Leaders- Immigrant
 Parent Involvement in Schools


                     Presented by:
 Young-chan Han, Family Involvement Specialist, Maryland
             State Department of Education
                yhan@msde.state.md.us
                   (January 25, 2012)
Stages of Immigrant Parent Involvement




               Cultural
               Leader

               Cultural
              Connector

            Cultural Learner


           Cultural Survivor
Stages of Involvement
Cultural Survivor
• Parents in this stage may be homeless, refugees,
  recent immigrants, illiterate in their native
  language, etc.
• Focuses on meeting the basic survival needs of
  family.
• Enrolls their children in schools with the help of
  relatives, bilingual friends, community members, or
  school staff.
• May work two or three labor-intensive jobs to
  support the family.
• Physically absent at home.
• Attends parent-teacher conference only if leave is
  granted from work and if an interpreter is available.
Cultural Learner
• Parents in this stage begin to attend school
  functions with the support of interpreters or
  bilingual liaisons.
• Relies heavily on translated documents and
  foreign language interpreters or bilingual
  liaisons to gain knowledge about American
  schools.
• Participates in parent-teacher conferences
  with the support of interpreters or bilingual
  liaisons.
• Attends language specific parent programs.
• Gains basic understanding of American
  school culture and how to navigate the
  school/system.
Cultural Connector
• Parents in this stage continue to attend school
  functions and meetings and become a voice for
  Cultural Survivors and Cultural Learners.
• Regularly attends school functions and
  meetings.
• Seeks out more than basic information.
• More easily navigates the school system.
• Develops greater familiarity with the school
  system, educational terminologies, policies and
  procedures.
• Feels comfortable with both the language
  specific programs/events and the English-only
  programs with the help of interpreters.
• Encourages and empowers other Cultural
  Survivors and Cultural Learners to become
Cultural Leader
• Parents in this stage become an advocate for
  Cultural Survivors, Cultural Learners, and
  Cultural Connectors.
• Participates in leadership programs and trainings.
• Seeks and becomes involved in leadership
  opportunities in school and district: PTA or other
  Parent-Teacher Organization, School
  Improvement Team, Parent Advisory Council,
  District Parent Advisory Committee, etc.
• Communicates the immigrant families‘ needs to
  school staff, school district, community members
  and agencies/organizations.
• Advocates for children of all families, especially
  the immigrant families.
Key Points:
    Immigrant families are a heterogeneous group.

 Years of residency in the US does NOT
  determine the stage of involvement.
 Parent involvement stages are fluid.
 Support to immigrant families should be
  determined by their stages of parent
  involvement.
     Cultural survivors need more intense support to
      meet basic needs.
     Workshops and outreaches to parents need to
      look different at each stages.
Moving Beyond Assumptions
Eileen Gale Kugler –
Embrace Diverse Schools
EKugler@EmbraceDiverseSchools.com

 Many educators study the cultures of their students.
 But rarely examine their own culture
 Each of us has a complex ―culture‖ –
    ◦   Web of interconnected factors, beyond race & ethnicity
    ◦   Prism through which we view the world
    ◦   Others view us through their prism.
    ◦   Helps determine what is ―right‖
 Need to examine our culture and the assumptions that
  go with it.
 Who is ―The Other‖?
© 2012 Eileen Gale Kugler
• Detailed table of contents
• Bios of contributing authors
• Testimonials at:
InnovativeVoicesinEducation.com

Available in hardback,
paperback
and e-book.

20% discount available
for educators, community
leaders and parents.
Contact Eileen Kugler

National Coalition for Family Involvement in Education

  • 1.
    INNOVATIVE VOICES IN EDUCATION: EngagingDiverse Communities Eileen Gale Kugler, Executive Editor Ekugler@EmbraceDiverseSchools.com 703-644-3039 January 2012 NCPIE: National Coalition for Parent Involvement in Education www.InnovativeVoicesinEducation.com
  • 2.
    17 CHAPTERS 19 CONTRIBUTORS Eachwith a distinct voice Documenting work in: • California • Illinois • Maryland • Minnesota • Montana • New York • Texas • Virginia • Australia • Canada • UK • Pakistan © 2012 Rowman & Littlefield Education
  • 4.
    Puts research intoreal-world context – How innovators applied and expanded upon research
  • 5.
    FINDINGS ON FAMILYENGAGEMENT: Families are diverse Beyond labels such as minority, immigrant, or ―new.‖ Who is us and who is them? How do we empower the marginalized? Ancestor dolls by author Karen Keenan‘s 2nd grade
  • 6.
    Parents play acritical unique role  Jesse Bethke Gomez – Ch. 14 ―As educators we must begin with the assumption achievement gaps are not limitations to learning by any sub-population group .... (They are) indicators of sub- optimization of our true productive potential of our schools, our community and our society. Any effort to eliminate achievement gaps requires stakeholders to contemplate two powerful truths: 1) All children and adults have the need and infinite potential to learn, and; 2) The family system is the primary human social organization that prepares the next generation of people who become members of society.‖
  • 7.
    Traditional parent involvement leavesgaps & impacts achievement  Graciela Rosas – Ch. 6 By learning about my students I became very aware that many students had little to no support in their homework at home. Parents typically were working late and even if they were at home, the homework is at a higher level of understanding than most parents‘ education or language. Their educational level may be at the elementary level or below and their children are learning more complex information, so unfortunately, even when the parents try to help their children, their best intentions are thwarted. The pitfall for these students is that instead of getting help from peers, family, or teachers, they just don‘t do the assignments.
  • 8.
    Parents care, butfeel isolated  Shriya Adhikary – Ch. 2 ―My mom comes from a culture that has certain (limiting) expectations of women... Regardless of their own limited education, my parents have continually reiterated the importance of education in their children‘s lives. Unfortunately, the cultural differences hinder my mother‘s ability to understand how things work in America. ―I never consulted any of my teachers (except my newspaper advisor) about the issues with my mom in terms of getting my work done. Many teachers were generally encouraging and supportive. Yet, most of my classes were International Baccalaureate courses and I was surrounded by students who didn‘t have any such similar issues. The teachers didn‘t distinguish between the few immigrant students in this cluster of students, and I was expected to get my work done. No questions asked. I honestly did not know how to approach my teachers about this, and
  • 9.
    One teacher canbe the connection  Waliha Gani – Ch. 2 ―Throughout my high school years, my relationship with my mother only deteriorated. We could not see eye to eye on anything. My father literally begged me to quit my journalistic aspirations altogether to ‗save everyone at home.‘ However, I was fortunate to have an incredibly understanding newspaper advisor, Alan Weintraut, who attempted to help my mother understand my participation in the paper. He spoke in person to her whenever she came to the publications lab during our long deadline nights, explaining exactly what we did as a staff. Fortunately, this dialogue between Mr. Weintraut and my mother did help my mom understand to some extent. Most importantly, thanks to Mr. Weintraut‘s patience, my mom received some consolation during my late hours by calling his
  • 10.
    Parents‘ perspective mustbe valued  Jeff Scanlan – Ch. 8 ―I was reading (a passage from Mark Twain‘s Tom Sawyer) to the class. One student went home and reported (that I had been reading) Tom Sawyer‘s melodramatic thoughts of death. The next day her mother came in to complain to me about what I was reading. ―I wondered how a parent could complain about the reading of classic like Tom Sawyer? But then I thought, ―I need to respect this lady, this mother. Here she is with an interest in her child‘s education. It is not for me to judge her negatively for this complaint. ―As we talked it was clear there was more to this than I had realised. A family member not too long ago had committed suicide and that death was still very much in their thoughts. How often is it the case that when we feel aggrieved there is more to the situation than
  • 11.
    Outreach can‘t belimited to parents who find it easy to connect  Stacie Stanley – Ch. 9 ―I‘ve learned from many African American, Latino and some underprivileged white parents that the school setting isn‘t always a welcoming place... My staff and I have made efforts to engage families by first meeting with parents in their neighborhoods. ... We provided transportation for events at school and worked to help parents get to know one another through low process activities related to what they had in common—a visceral desire for their children to succeed. The more we responded to the needs and requests of our historically marginalized families, the more we garnered their trust.”
  • 12.
    Involved parents canbe valuable collaborators  Nardos King – Ch. 10 ―The challenge before me was to strengthen our school so that no child would fall through the cracks. I began having conversations with members of my administrative team, teachers,(and) students …I spoke with many parents including those in the Parent Teacher Student Association (PTSA) and the Academic Boosters Organization, Inc. I shared my story about John and expressed to them that we needed to find a way to make sure all students in this school were receiving the attention they needed. I shared with them my belief that we needed to come up with a schedule that would help us catch students before they fall.‖
  • 13.
    Connecting with parentsfrom day 1  Ashley Harris – Ch. 8 ―The sense of community is manifested in the frequent communication from school to home and vice versa which starts before a student even sets foot on a YES Prep campus. YES Prep provides a home visit to each incoming student prior to the start of summer school. …(Also) cell phones for teachers are provided by the school. Students and parents have the opportunity to call teachers until 8:00 or 9:00 PM with questions or concerns. .. Teachers are required to make five positive phone calls to parents per week and faculty are also encouraged to reach out personally to families.‖
  • 14.
    Linking families tolearning  Roni Silverstein – Ch. 11 ―A warm environment is important, but we also needed parents to understand our work. We had Study Circles where parents could explore, through a MCPS program, each other‘s backgrounds, histories, struggles and hopes and dreams for our school. Parents were trained to be volunteers; they participated in a second grade reading program, helped in our classrooms and worked with our teachers to translate parent newsletters. We developed a Hispanic Parent group where parents could learn about our state testing, how to work on math at home with household items, how to teach their young children to read, how to encourage students to do their homework.‖
  • 15.
    Community collaborations that increasefamily engagement  Andrea Sobel and Debra Fulcher – Ch. 13 (After participating in collaborative Neighborhood School Readiness Teams,) ―schools began seeing more children registered for school in the spring before they begin kindergarten than in previous years. Team relationships enabled programs and schools to get the word out to more families, sooner. Immigrant families received information through their childcare providers as well as county childcare specialists. Families were reached through relationships among team members and invited to school events before their children began school. More families attended kindergarten orientation, where they were provided help, often in multiple languages, to
  • 16.
     Jesse BethkeGomez – Ch. 14 ―The Learning Together Program is able to replace isolation (of newcomer families) with community connectedness (through a series of group classes). One father thanked us for helping him work with his children. He was just beginning to learn to read in English himself. His children brought English- language books home from school and began to read them. He learned he could sit together with his child, and sound out words that he saw on the page. His child also read to him the words that he did not know. This was a collaborative experience. He realized that language does not have to be a barrier to working educationally with his children.‖
  • 17.
    Valuing each studentand family  Sean Grainger – Ch. 17 ―A balance is struck in culturally diverse schools when students realize that being different isn‘t a quality reserved for others, but rather a state that describes each one of them. When students learn how to celebrate this balance in support and recognition of each other, the gap of ignorance between them narrows, and they begin to function as interdependent learners on their way to becoming well-adjusted, high-functioning peaceful global citizens of an intercultural society.‖ www.InnovativeVoicesinEducation.com
  • 18.
    Highlights from TwoChapters Young-chan Han – Ch. 12 From Survivors to Leaders: Stages of Immigrant Parent Involvement in Schools Eileen Gale Kugler – Ch. 3 Valuing the Individual by Breaking Through Assumptions
  • 19.
    NCPIE Survivors to Leaders-Immigrant Parent Involvement in Schools Presented by: Young-chan Han, Family Involvement Specialist, Maryland State Department of Education yhan@msde.state.md.us (January 25, 2012)
  • 20.
    Stages of ImmigrantParent Involvement Cultural Leader Cultural Connector Cultural Learner Cultural Survivor
  • 21.
    Stages of Involvement CulturalSurvivor • Parents in this stage may be homeless, refugees, recent immigrants, illiterate in their native language, etc. • Focuses on meeting the basic survival needs of family. • Enrolls their children in schools with the help of relatives, bilingual friends, community members, or school staff. • May work two or three labor-intensive jobs to support the family. • Physically absent at home. • Attends parent-teacher conference only if leave is granted from work and if an interpreter is available.
  • 22.
    Cultural Learner • Parentsin this stage begin to attend school functions with the support of interpreters or bilingual liaisons. • Relies heavily on translated documents and foreign language interpreters or bilingual liaisons to gain knowledge about American schools. • Participates in parent-teacher conferences with the support of interpreters or bilingual liaisons. • Attends language specific parent programs. • Gains basic understanding of American school culture and how to navigate the school/system.
  • 23.
    Cultural Connector • Parentsin this stage continue to attend school functions and meetings and become a voice for Cultural Survivors and Cultural Learners. • Regularly attends school functions and meetings. • Seeks out more than basic information. • More easily navigates the school system. • Develops greater familiarity with the school system, educational terminologies, policies and procedures. • Feels comfortable with both the language specific programs/events and the English-only programs with the help of interpreters. • Encourages and empowers other Cultural Survivors and Cultural Learners to become
  • 24.
    Cultural Leader • Parentsin this stage become an advocate for Cultural Survivors, Cultural Learners, and Cultural Connectors. • Participates in leadership programs and trainings. • Seeks and becomes involved in leadership opportunities in school and district: PTA or other Parent-Teacher Organization, School Improvement Team, Parent Advisory Council, District Parent Advisory Committee, etc. • Communicates the immigrant families‘ needs to school staff, school district, community members and agencies/organizations. • Advocates for children of all families, especially the immigrant families.
  • 25.
    Key Points: Immigrant families are a heterogeneous group.  Years of residency in the US does NOT determine the stage of involvement.  Parent involvement stages are fluid.  Support to immigrant families should be determined by their stages of parent involvement.  Cultural survivors need more intense support to meet basic needs.  Workshops and outreaches to parents need to look different at each stages.
  • 26.
    Moving Beyond Assumptions EileenGale Kugler – Embrace Diverse Schools EKugler@EmbraceDiverseSchools.com  Many educators study the cultures of their students.  But rarely examine their own culture  Each of us has a complex ―culture‖ – ◦ Web of interconnected factors, beyond race & ethnicity ◦ Prism through which we view the world ◦ Others view us through their prism. ◦ Helps determine what is ―right‖  Need to examine our culture and the assumptions that go with it.  Who is ―The Other‖?
  • 27.
    © 2012 EileenGale Kugler
  • 28.
    • Detailed tableof contents • Bios of contributing authors • Testimonials at: InnovativeVoicesinEducation.com Available in hardback, paperback and e-book. 20% discount available for educators, community leaders and parents. Contact Eileen Kugler

Editor's Notes

  • #2 ----- Meeting Notes (1/24/12 21:12) -----Very proud of this book - and I learned a lot
  • #3 Documents stories of successful engagement of students and families: *Put research into practice, -Used it as foundation for own circumstances -Some developed own strategies, frameworks
  • #4 Believe in diversity - Authors diverse in manyways1st person accts – challenges, roadblocks, solutions & successes; just “regular” people (only 1 author), believing in the value of the diverse students & familiesDidn’t seek out this opportunity
  • #5 * Puts research into real-world context – shows what CAN be done. Designed to be thought-provoking about what can be done elsewhere or what more can be done.. Doesn’t answer all the questions. Motivational and inspirational
  • #6 Family engagement is one of key themes. Also looks at instructional strategies and developing relationships with studentsFamilies are different in experiences, social capital, disposable income. Even within races, ethnicities, neighborhoods* Us vs. them – Who is empowered? How do we empower those who are marginalized?
  • #7 Jesse is head of CLUESmulticultural provider of behavioral health and human services in Minnesota- now Vice-President of University Advancement atMetropolitan State University, part of Minnesota State University system- Brings business theory of sub-optimization to the education environment- Edwards Deming, father of quality improvement movement, talks of sub-optimization.Tied into economyImportant to strengthen families so they can pass on their aspirations and mentor their childrenHis chapter also discusses St. Paul School district w/ parent engagement effort and Target’s Hispanic Business Council which supports own employees and community
  • #8 One-size-fits-all family outreach will leave many families isolated and disconnected from school. Young-chan looks at immigrant parents; also families of indigenous students from US, Canada, and Australia; African-American students. Must be specific to that community
  • #11 zMore on what an individual teacher can do – true respect At the foundation of successful family engagement is respect for the family’s unique experiences, skills and knowledge.
  • #12 Met parents where they felt comfortable. Also worked to build community among parents of different backgrounds.
  • #16 Teams were started in multicultural communities with an interested principal. . Members represented school community as well as county resources relevant to families in that community. The teams were brought together at each participating school on a monthly basis to develop shared goals to ensure that all children in their community, regardless of socio-economics, English proficiency or immigrant status, begin school ready to learn
  • #18 Need to move beyond multiculturalism - a reciprocal appreciation of our differences – toward an intercultural where students effectively communicate with and learn from people of other cultures.
  • #26 Immigration families are NOT a homogeneous groupfamilies bring diverse life experiences, educational background, socio-economicsGet to know your families beyond their language and culture groups – ex. Haitian Church (Friday church with survivors and Sunday afternoon church with connectors and leaders)
  • #27 Key tool of engagement is introspection – who am I and how to I relate to students and families?