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National Bank and Key Accounts
- 1. 2014 National Bank and Key Accounts Steve Zamagias szamagias@hamiltonsafe.com Office 513-773-0004 Cell 513-275-8628
- 2. National Bank Landscape Branch Transformation • Bank of America, In Lobby Teller, Video Support • Chase - EBK Initiative, RFP, SafeStore Auto • Wells Fargo, Existing Facility Upgrades, Denovo • TD Bank, Drive up/Audio, Service, FTE • SunTrust, SafeStore Auto • Balancing Technology and Touch • Cost of Regulatory Compliance is Crippling. – Shrink or Grow • M&A Activity and Regional Space
- 3. Hamilton Safe Value Proposition • National Presence • US Manufactured Products. • Locally Installed and Serviced. • Call Center • Greg Hoop, 100K + calls handled in 2014 (Aug.-Dec.) • Channel Partners: • Complete Lifecycle Support to Customers. • Local Technicians Supporting, Site Evaluation, Installation and Service. • Dedicated National Account Team • Field Based Relationship Team • Cincinnati Based Support Team • RFP Response and National Contract Administration.
- 4. Chase 5700 Wells 5600 B of A 4800 US Bank 3100 PNC 2900 Regions 1700 Suntrust 1500 C T MA V T Louisiana Pennsylvania Tennessee Minnesota Iowa Missouri Arizona Idaho Nevada Washington Montana Wyoming New Mexico North Dakota South Dakota Nebraska Kansas Mississippi Alabama Virginia North Carolina South Carolina R I N H Maine Utah Colorado Texas Wisconsin Michigan Illinois Florida Indiana Ohio Kentucky California Oklahoma WVA New York N J Oregon Arkansas Georgia Green 3900 – 1000 Blue 999 – 500 Red 499 – 200
- 5. 0 1000 2000 3000 4000 5000 6000 Chase - Branches Wels Fargo Branches Bank of America Branches US Bank Branches PNC Bank Branches Regions Bank Branches SunTrust Branches TD Bank Branches Key Bank Branches Citicorp Branches BMO Branches Zions Branches 0 500 1000 1500 2000 2500 3000 3500 4000 4500 State Totals
- 6. Top 5 Key Programs 1. Grow National Bank penetration by 3 accounts and Key Vertical Accounts by 3 accounts 2. Integrate Gunnebo Global Offerings into the National Bank and New Market Vertical offerings. • SafeStore Auto • Cash Handling • Access Control(turnstyle) 3. New Vertical Markets - Leverage Experience • Check Cashing • Food Service/Quick Serve • Hospitality, • Gas Station/Convenience Stores • Pharmaceuticals • Parking a. Vertical Market Opportunity and Experience b. Vertical Market Execution and Service 4. Relationship Development and coordination for RFP pricing and responses. 5. Grow Central Support Services a. Call Center b. Technical Support/Remote Support
- 7. National Banks & Key Account Team Paul Starowicz National Account Relationship Manager Bank Of America TD Bank HSBC First Niagra Suntrust Valley National Vince Gannon National Account Relationship Manager JP Morgan Chase Bank of Hawaii Cathay General Bancorp Opus Bank PacWest Bancorp Washington Federal Zions Debbie Starowicz National Account Relationship Manager Wells Fargo Nick Behler National Account Service Performance Reporting Custom product pricing Product Escalation Service Escalation Ruth McRoy National Account Administration and Comm. National Account Order Entry Schedule Freight Service -call center questions -ticket approvals -contract admin Karen Swiger Contract Administration and Coordination National Account Order Entry Dealer PO and Profit Calculation Parts Orders Manuf. Release